#10007 [SOA] Ignore item availability when disabled
The Sales Order Agent now ignores item availability signals when availability checking is disabled in settings, while still requesting assistance when no item is found.
- 3files
- 2AL files
- 2objects
Pull request · merged into main (BC30) on 2026-08-10 by qasimikram · 3 files (+25 -8), 2 AL · fix · tier official · reviewed (checked by Opus)
What changed
- Adds prompt instruction to skip availability checks when feature is disabled
- Excludes availability and capable-to-promise instructions from generated prompts when disabled
- Hides and neutralizes availability values on the item search page for agent sessions when setting is off
- Failed item searches still escalate to request assistance regardless of availability setting
- Behaviour changes for users or extensions.
AL objects touched
- Page 4410 “SOA Multi Items Availability”, SalesOrderAgent: modified
- Codeunit 4002 “SOA Prompt Builder”, SalesOrderAgent: modified
Context
- Work items: AB#641231
- Labels: AL: Apps (W1), Team: SCM
- Systems: development
- From the description: “add a disabled-state prompt instruction that tells the agent to ignore item availability signals”
Source: metadata of a merged pull request in microsoft/BCApps (bcapps): title, labels, changed paths and counts, with a summary in our words. No source text and no description beyond one short quote (D10, D61).