---
id: change/bcapps/10424
type: change
title: "#10424 [Extensibility Request] issue 30421: allow custom travel cost lookup"
summary: A handled event is added to the travel cost lookup process in service order management, enabling extensions to customize how travel fees are determined without breaking existing implementations.
tier: official
language: en
tags:
  - feature
  - main
  - bc30
  - codeunit servordermanagement
system: service
review:
  state: reviewed
  by: opus
  at: "2026-10-08T02:07:35.899Z"
  flags: []
generated:
  at: "2026-10-08T01:26:53.141Z"
  pipeline: 0.2.0
  prompts:
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  input_hash: 16d19e2418ffbae8a3922368b3fb82a9e1b5463a
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/pull/10424
    title: "microsoft/BCApps#10424: [Extensibility Request] issue 30421: allow custom travel cost lookup"
    date: "2026-08-24"
    commit: 16d19e2418ffbae8a3922368b3fb82a9e1b5463a
    t: null
    quote: null
links:
  learn: []
  objects:
    - object/codeunit/5900
  features: []
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
  changes: []
number: 10424
repo: microsoft/BCApps
source_id: bcapps-prs
url: https://github.com/microsoft/BCApps/pull/10424
kind: pr
base_branch: main
major: "30"
merged_at: "2026-08-24T20:01:37Z"
author: AleksandricMarko
author_type: User
community_contribution: false
labels:
  - "Team: SCM"
  - event-request
change_class: code
change_kind: feature
behavior_change: false
breaking: false
files:
  count: 1
  additions: 19
  deletions: 9
  al: 1
apps:
  - Base Application
objects_touched:
  - key: codeunit/5900
    page: codeunit/5900
    type: codeunit
    id: 5900
    name: ServOrderManagement
    app: Base Application
    status: modified
objects_unjoined: []
obsoletions: []
backports: []
fixes_issues: []
work_items:
  - 647292
systems:
  - service
quote: null
joined_against:
  major: "30"
  commit: ecbc028c25dbe83b61313bc566e6c1d41184bb1c
---

# #10424 [Extensibility Request] issue 30421: allow custom travel cost lookup

> A handled event is added to the travel cost lookup process in service order management, enabling extensions to customize how travel fees are determined without breaking existing implementations.

[Pull request](https://github.com/microsoft/BCApps/pull/10424) · merged into `main` (BC30) on 2026-08-24 by AleksandricMarko · 1 file (+19 -9), 1 AL · feature · tier official · reviewed (checked by Opus)

## What changed

- Handled event added to ServOrderManagement.InsertServCost
- Allows custom logic for determining travel costs without Service Zone Codes
- Standard behavior preserved when event is unhandled
- Extensions can provide alternative Service Cost records
- Maintains backward compatibility for existing implementations

## AL objects touched

- [Codeunit 5900 "ServOrderManagement"](../../objects/codeunit/5900.md), Base Application: modified

## Context

- Work items: AB#647292
- Labels: Team: SCM, event-request
- Systems: service

Source: metadata of a merged pull request in microsoft/BCApps (bcapps): title, labels, changed paths and counts, with a summary in our words. No source text and no description beyond one short quote (D10, D61).
