---
id: change/bcapps/11209
type: change
title: '#11209 [29.x]-"The record in table Reminder Line already exists." error appears if you Create Reminders for a Customer with all the Open Entries On Hold and no Reminder Free applied on the Reminder Terms used.'
summary: Fixed an error that occurred when creating reminders for customers with all open entries on hold and no reminder free applied on the reminder terms.
tier: official
language: en
tags:
  - fix
  - releases/29.x
  - bc29
  - codeunit reminder communication
system: sales
review:
  state: reviewed
  by: opus
  at: "2026-10-08T02:05:53.727Z"
  flags: []
generated:
  at: "2026-10-08T01:26:53.141Z"
  pipeline: 0.2.0
  prompts:
    extract-change: 1
  input_hash: 6533e3b01359ecbb8c3c196fcdca33a4dc08b746
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/pull/11209
    title: 'microsoft/BCApps#11209: [29.x]-"The record in table Reminder Line already exists." error appears if you Create Reminders for a Customer with all the Open Entries On Hold and no Reminder Free applied on the Reminder Terms used.'
    date: "2026-09-10"
    commit: 6533e3b01359ecbb8c3c196fcdca33a4dc08b746
    t: null
    quote: null
links:
  learn: []
  objects:
    - object/codeunit/1890
  features: []
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
  changes: []
number: 11209
repo: microsoft/BCApps
source_id: bcapps-prs
url: https://github.com/microsoft/BCApps/pull/11209
kind: pr
base_branch: releases/29.x
major: "29"
merged_at: "2026-09-10T07:27:43Z"
author: neeleshsinghal
author_type: User
community_contribution: false
labels:
  - "Team: Finance"
change_class: code
change_kind: fix
behavior_change: true
breaking: false
files:
  count: 1
  additions: 7
  deletions: 2
  al: 1
apps:
  - Base Application
objects_touched:
  - key: codeunit/1890
    page: codeunit/1890
    type: codeunit
    id: 1890
    name: Reminder Communication
    app: Base Application
    status: modified
objects_unjoined: []
obsoletions: []
backports: []
fixes_issues: []
work_items:
  - 649376
systems:
  - sales
quote: null
joined_against:
  major: "29"
  commit: 1d24dd5ee2a734510f0556ccc69342d0e616db2f
---

# #11209 [29.x]-"The record in table Reminder Line already exists." error appears if you Create Reminders for a Customer with all the Open Entries On Hold and no Reminder Free applied on the Reminder Terms used.

> Fixed an error that occurred when creating reminders for customers with all open entries on hold and no reminder free applied on the reminder terms.

[Pull request](https://github.com/microsoft/BCApps/pull/11209) · merged into `releases/29.x` (BC29) on 2026-09-10 by neeleshsinghal · 1 file (+7 -2), 1 AL · fix · tier official · reviewed (checked by Opus)

## What changed

- Resolves duplicate record error in Reminder Line table
- Affects reminder creation process for customers with on-hold entries
- Requires no reminder free amount in reminder terms configuration
- Changes made to Reminder Communication codeunit
- Fixes issue AB#649376
- Behaviour changes for users or extensions.

## AL objects touched

- [Codeunit 1890 "Reminder Communication"](../../objects/codeunit/1890.md), Base Application: modified

## Context

- Work items: AB#649376
- Labels: Team: Finance
- Systems: sales

Source: metadata of a merged pull request in microsoft/BCApps (bcapps): title, labels, changed paths and counts, with a summary in our words. No source text and no description beyond one short quote (D10, D61).