--- id: change/bcapps/9364 type: change title: "#9364 Slice 622414: [SOA] [Pioneer] Enhancing Sales Order Agent with Item Variant : availability and prices" summary: The Sales Order Agent now resolves customer requests to a specific item variant and uses it for availability, pricing and quote or order creation. Variant alternatives are kept only when classified as safe, and Variant Code stays empty when no variant was requested. If no suitable variant is available, the agent tells the customer and does not create a quote. tier: official language: en tags: - feature - main - bc30 - codeunit soa create task impl - codeunit soa task message reader - page soa multi items availability - codeunit soa item search - codeunit soa item selector - codeunit soa item selector func system: development review: state: reviewed by: opus at: "2026-10-08T02:10:14.162Z" flags: [] generated: at: "2026-10-08T01:26:53.141Z" pipeline: 0.2.0 prompts: extract-change: 1 input_hash: 55faf6691aad5b14d28e7baa7fce264e79d72815 evidence: - kind: code url: https://github.com/microsoft/BCApps/pull/9364 title: "microsoft/BCApps#9364: Slice 622414: [SOA] [Pioneer] Enhancing Sales Order Agent with Item Variant : availability and prices" date: "2026-08-05" commit: 55faf6691aad5b14d28e7baa7fce264e79d72815 t: null quote: The agent can now resolve a customer request to a specific item and variant, use that variant when checking availability and calculating prices. links: learn: [] objects: - object/codeunit/4415 - object/codeunit/4420 - object/page/4410 - object/codeunit/4591 - object/codeunit/4417 - object/codeunit/4416 - object/pagecustomization/soa-sales-order-subform - object/pagecustomization/soa-sales-quote-subform features: [] topics: [] localizations: [] videos: [] posts: [] guidelines: [] changes: [] number: 9364 repo: microsoft/BCApps source_id: bcapps-prs url: https://github.com/microsoft/BCApps/pull/9364 kind: pr base_branch: main major: "30" merged_at: "2026-08-05T09:25:43Z" author: tomasevicst author_type: User community_contribution: false labels: - "AL: Apps (W1)" - "Team: SCM" change_class: code change_kind: feature behavior_change: true breaking: false files: count: 11 additions: 958 deletions: 141 al: 8 apps: - SalesOrderAgent objects_touched: - key: codeunit/4415 page: codeunit/4415 type: codeunit id: 4415 name: SOA Create Task Impl app: SalesOrderAgent status: modified - key: codeunit/4420 page: codeunit/4420 type: codeunit id: 4420 name: SOA Task Message Reader app: SalesOrderAgent status: added - key: page/4410 page: page/4410 type: page id: 4410 name: SOA Multi Items Availability app: SalesOrderAgent status: modified - key: codeunit/4591 page: codeunit/4591 type: codeunit id: 4591 name: SOA Item Search app: SalesOrderAgent status: modified - key: codeunit/4417 page: codeunit/4417 type: codeunit id: 4417 name: SOA Item Selector app: SalesOrderAgent status: modified - key: codeunit/4416 page: codeunit/4416 type: codeunit id: 4416 name: SOA Item Selector Func app: SalesOrderAgent status: modified - key: pagecustomization/soa sales order subform page: pagecustomization/soa-sales-order-subform type: pagecustomization id: null name: SOA Sales Order Subform app: SalesOrderAgent status: modified - key: pagecustomization/soa sales quote subform page: pagecustomization/soa-sales-quote-subform type: pagecustomization id: null name: SOA Sales Quote Subform app: SalesOrderAgent status: modified objects_unjoined: [] obsoletions: [] backports: [] fixes_issues: [] work_items: - 622414 systems: - development quote: The agent can now resolve a customer request to a specific item and variant, use that variant when checking availability and calculating prices. joined_against: major: "30" commit: ecbc028c25dbe83b61313bc566e6c1d41184bb1c --- # #9364 Slice 622414: [SOA] [Pioneer] Enhancing Sales Order Agent with Item Variant : availability and prices > The Sales Order Agent now resolves customer requests to a specific item variant and uses it for availability, pricing and quote or order creation. Variant alternatives are kept only when classified as safe, and Variant Code stays empty when no variant was requested. If no suitable variant is available, the agent tells the customer and does not create a quote. [Pull request](https://github.com/microsoft/BCApps/pull/9364) · merged into `main` (BC30) on 2026-08-05 by tomasevicst · 11 files (+958 -141), 8 AL · feature · tier official · reviewed (checked by Opus) ## What changed - Item Selector now runs consistently for all search result types and includes variant code in its output with safety classifications - Variant alternatives are retained only when explicitly classified as safe, preserving form, fit, function, and safety - Availability checks, pricing, shipment dates, and quote creation now use the resolved variant code - Valid empty variant selections are treated as authoritative with no fallback to original candidates - Telemetry emits stable failure categories and aggregate counts without exposing customer content or raw errors - Behaviour changes for users or extensions. ## AL objects touched - [Codeunit 4415 "SOA Create Task Impl"](../../objects/codeunit/4415.md), SalesOrderAgent: modified - [Codeunit 4420 "SOA Task Message Reader"](../../objects/codeunit/4420.md), SalesOrderAgent: added - [Page 4410 "SOA Multi Items Availability"](../../objects/page/4410.md), SalesOrderAgent: modified - [Codeunit 4591 "SOA Item Search"](../../objects/codeunit/4591.md), SalesOrderAgent: modified - [Codeunit 4417 "SOA Item Selector"](../../objects/codeunit/4417.md), SalesOrderAgent: modified - [Codeunit 4416 "SOA Item Selector Func"](../../objects/codeunit/4416.md), SalesOrderAgent: modified - [pagecustomization "SOA Sales Order Subform"](../../objects/pagecustomization/soa-sales-order-subform.md), SalesOrderAgent: modified - [pagecustomization "SOA Sales Quote Subform"](../../objects/pagecustomization/soa-sales-quote-subform.md), SalesOrderAgent: modified ## Context - Work items: AB#622414 - Labels: AL: Apps (W1), Team: SCM - Systems: development - From the description: "The agent can now resolve a customer request to a specific item and variant, use that variant when checking availability and calculating prices." Source: metadata of a merged pull request in microsoft/BCApps (bcapps): title, labels, changed paths and counts, with a summary in our words. No source text and no description beyond one short quote (D10, D61).