---
id: feature/573362
type: feature
title: Enable Microsoft Copilot chat experience
summary: "Copilot and agents: Enable Microsoft Copilot chat experience. Generally available, GA 2026-10 (Microsoft 365 roadmap). The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by adopting familiar interaction patterns from Microsoft Copilot."
tier: official
language: en
system: copilot
tags:
  - copilot and agents
review:
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  at: null
  flags: []
generated:
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  prompts: {}
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evidence:
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    url: https://www.microsoft.com/microsoft-365/roadmap?id=573362
    title: Microsoft 365 roadmap 573362
    date: "2026-09-30"
    commit: null
    t: null
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=1s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Unified Copilot Chat Experience"
    date: null
    commit: null
    t: 1
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=211s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Business Central Data Integration in Chat"
    date: null
    commit: null
    t: 211
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=365s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Copilot and Agent Capabilities Settings Page"
    date: null
    commit: null
    t: 365
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=478s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Conversational Interaction Model"
    date: null
    commit: null
    t: 478
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=639s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Agent Store Integration"
    date: null
    commit: null
    t: 639
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=mhfjycxWTyY&t=729s
    title: "Business Central Gets a New Microsoft Copilot Chat Experience: Multi-step Reasoning in Chat"
    date: null
    commit: null
    t: 729
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=TSLXzbeyE7Y&t=6s
    title: "What's new: Explore the new Microsoft Copilot Chat in Business Central (2026 release wave 2): Microsoft Copilot Chat in Business Central"
    date: null
    commit: null
    t: 6
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=uMKLsKfKPc0&t=1840s
    title: "Microsoft presents: Build Agents with Microsoft Copilot Studio and surface them in M365 Copilot Chat: M365 Copilot chat in Business Central"
    date: null
    commit: null
    t: 1840
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=V7NgFOIcGgM&t=5s
    title: "What's new: Demystifying the New Microsoft Copilot Chat in Business Central (2026 release wave 2): Microsoft Copilot Chat in Business Central"
    date: null
    commit: null
    t: 5
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=18s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2): Unified Microsoft Copilot Chat"
    date: null
    commit: null
    t: 18
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=92s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2): Copilot button in Business Central"
    date: null
    commit: null
    t: 92
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=YX9UfUF0EsA&t=425s
    title: "Microsoft presents: Introducing M365 Copilot Chat in Business Central: M365 Copilot chat in Business Central"
    date: null
    commit: null
    t: 425
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=YX9UfUF0EsA&t=470s
    title: "Microsoft presents: Introducing M365 Copilot Chat in Business Central: Business Central data access from chat"
    date: null
    commit: null
    t: 470
    quote: null
  - kind: video
    url: https://www.youtube.com/watch?v=YX9UfUF0EsA&t=908s
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    date: null
    commit: null
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  - kind: video
    url: https://www.youtube.com/watch?v=YX9UfUF0EsA&t=1069s
    title: "Microsoft presents: Introducing M365 Copilot Chat in Business Central: Page and record context in Copilot chat"
    date: null
    commit: null
    t: 1069
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot
    title: Use Microsoft Copilot in Business Central (preview)
    date: null
    commit: null
    t: null
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot-faq
    title: Microsoft Copilot in Business Central FAQ
    date: null
    commit: null
    t: null
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/microsoft-copilot-in-business-central-application-card
    title: Application Card for Microsoft Copilot in Business Central
    date: null
    commit: null
    t: null
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/work-with-business-central-data-in-copilot
    title: Work with Business Central data in Microsoft Copilot
    date: null
    commit: null
    t: null
    quote: null
links:
  learn:
    - https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot
    - https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot-faq
    - https://learn.microsoft.com/dynamics365/business-central/microsoft-copilot-in-business-central-application-card
    - https://learn.microsoft.com/dynamics365/business-central/work-with-business-central-data-in-copilot
  objects: []
  features: []
  topics: []
  localizations: []
  videos:
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    - video/TSLXzbeyE7Y
    - video/uMKLsKfKPc0
    - video/V7NgFOIcGgM
    - video/WL3m2dffwU8
    - video/YX9UfUF0EsA
  posts: []
  guidelines: []
roadmap_id: "573362"
wave: 2026 release wave 2
status: ga
roadmap_status: Launched
release_phase: General Availability
ga_date: 2026-10
preview_date: 2026-10
area: Copilot and agents
whatsnew_url: null
localizations: []
objects_touched: []
---

# Enable Microsoft Copilot chat experience

> Copilot and agents: Enable Microsoft Copilot chat experience. Generally available, GA 2026-10 (Microsoft 365 roadmap). The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by adopting familiar interaction patterns from Microsoft Copilot.

[Microsoft 365 roadmap 573362](https://www.microsoft.com/microsoft-365/roadmap?id=573362) · Copilot and agents · generally available · roadmap status "Launched", phase General Availability

## What Microsoft says

The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by adopting familiar interaction patterns from Microsoft Copilot. This update benefits users who regularly interact with Copilot to accelerate daily tasks - especially operations managers, accountants, sales representatives, and administrators who rely on conversational assistance to navigate and analyse data. It also provides a more predictable experience across Microsoft 365 applications, reducing onboarding time and helping organizations adopt AI capabilities more systematically. Business Value: The updated Copilot chat experience provides a familiar and consistent AI experience across Business Central and Microsoft applications. You get started faster, switch more easily between applications, and interact with AI more confidently, helping improve productivity and accelerate adoption.

## Dates

- General availability: October CY2026 (2026 release wave 2)
- Public preview: October CY2026
- On the roadmap since 2026-09-30, last changed 2026-09-30

## Covered by

Matched by Haiku among videos and Learn pages in the same galaxy system, checked against the roadmap ids and the evidence text. Every link below was reviewed by Opus.

### Videos

- [Business Central Gets a New Microsoft Copilot Chat Experience](../videos/mhfjycxWTyY.md): Unified Copilot Chat Experience at [0:01](https://www.youtube.com/watch?v=mhfjycxWTyY&t=1s); Business Central Data Integration in Chat at [3:31](https://www.youtube.com/watch?v=mhfjycxWTyY&t=211s); Copilot and Agent Capabilities Settings Page at [6:05](https://www.youtube.com/watch?v=mhfjycxWTyY&t=365s); Conversational Interaction Model at [7:58](https://www.youtube.com/watch?v=mhfjycxWTyY&t=478s); Agent Store Integration at [10:39](https://www.youtube.com/watch?v=mhfjycxWTyY&t=639s); Multi-step Reasoning in Chat at [12:09](https://www.youtube.com/watch?v=mhfjycxWTyY&t=729s)
- [What's new: Explore the new Microsoft Copilot Chat in Business Central (2026 release wave 2)](../videos/TSLXzbeyE7Y.md): Microsoft Copilot Chat in Business Central at [0:06](https://www.youtube.com/watch?v=TSLXzbeyE7Y&t=6s)
- [Microsoft presents: Build Agents with Microsoft Copilot Studio and surface them in M365 Copilot Chat](../videos/uMKLsKfKPc0.md): M365 Copilot chat in Business Central at [30:40](https://www.youtube.com/watch?v=uMKLsKfKPc0&t=1840s)
- [What's new: Demystifying the New Microsoft Copilot Chat in Business Central (2026 release wave 2)](../videos/V7NgFOIcGgM.md): Microsoft Copilot Chat in Business Central at [0:05](https://www.youtube.com/watch?v=V7NgFOIcGgM&t=5s)
- [Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)](../videos/WL3m2dffwU8.md): Unified Microsoft Copilot Chat at [0:18](https://www.youtube.com/watch?v=WL3m2dffwU8&t=18s); Copilot button in Business Central at [1:32](https://www.youtube.com/watch?v=WL3m2dffwU8&t=92s)
- [Microsoft presents: Introducing M365 Copilot Chat in Business Central](../videos/YX9UfUF0EsA.md): M365 Copilot chat in Business Central at [7:05](https://www.youtube.com/watch?v=YX9UfUF0EsA&t=425s); Business Central data access from chat at [7:50](https://www.youtube.com/watch?v=YX9UfUF0EsA&t=470s); M365 Copilot replaces Copilot chat in BC at [15:08](https://www.youtube.com/watch?v=YX9UfUF0EsA&t=908s); Page and record context in Copilot chat at [17:49](https://www.youtube.com/watch?v=YX9UfUF0EsA&t=1069s)

### Microsoft Learn

- [Use Microsoft Copilot in Business Central (preview)](https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot)
- [Microsoft Copilot in Business Central FAQ](https://learn.microsoft.com/dynamics365/business-central/chat-with-copilot-faq)
- [Application Card for Microsoft Copilot in Business Central](https://learn.microsoft.com/dynamics365/business-central/microsoft-copilot-in-business-central-application-card)
- [Work with Business Central data in Microsoft Copilot](https://learn.microsoft.com/dynamics365/business-central/work-with-business-central-data-in-copilot)

Source: Microsoft 365 roadmap. Status words follow the roadmap.