---
id: feature/573375
type: feature
title: Estimate your carbon footprint in Service Management
summary: "Sustainabilty Management: Estimate your carbon footprint in Service Management. Generally available, GA 2026-10 (Microsoft 365 roadmap). This feature extends sustainability tracking to cover Service Management features by displaying carbon footprint values on service documents. Emission data comes from sustainability value entries for items and from resource cards for resource-related emissions. When you consume or ship items or resources as part of a service order, the system retrieves their associated CO₂e values from sustainability data."
tier: official
language: en
system: sustainability
tags:
  - sustainabilty management
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-07T23:41:05.192Z"
  pipeline: 0.2.0
  prompts: {}
  input_hash: 307e476b42fcf3cd132b10c9174973098f3cd35694ebe2e4d5e567e25e121771
evidence:
  - kind: roadmap
    url: https://www.microsoft.com/microsoft-365/roadmap?id=573375
    title: Microsoft 365 roadmap 573375
    date: "2026-09-30"
    commit: null
    t: null
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/value-chain-howto-service
    title: Sustainability value chain in Service Management
    date: null
    commit: null
    t: null
    quote: null
links:
  learn:
    - https://learn.microsoft.com/dynamics365/business-central/value-chain-howto-service
  objects: []
  features: []
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
roadmap_id: "573375"
wave: 2026 release wave 2
status: ga
roadmap_status: Launched
release_phase: General Availability
ga_date: 2026-10
preview_date: null
area: Sustainabilty Management
whatsnew_url: null
localizations: []
objects_touched: []
---

# Estimate your carbon footprint in Service Management

> Sustainabilty Management: Estimate your carbon footprint in Service Management. Generally available, GA 2026-10 (Microsoft 365 roadmap). This feature extends sustainability tracking to cover Service Management features by displaying carbon footprint values on service documents. Emission data comes from sustainability value entries for items and from resource cards for resource-related emissions. When you consume or ship items or resources as part of a service order, the system retrieves their associated CO₂e values from sustainability data.

[Microsoft 365 roadmap 573375](https://www.microsoft.com/microsoft-365/roadmap?id=573375) · Sustainabilty Management · generally available · roadmap status "Launched", phase General Availability

## What Microsoft says

This feature extends sustainability tracking to cover Service Management features by displaying carbon footprint values on service documents. Emission data comes from sustainability value entries for items and from resource cards for resource-related emissions. When you consume or ship items or resources as part of a service order, the system retrieves their associated CO₂e values from sustainability data. The system shows emission details on service invoices and posted documents for reporting and customer communication. Resource emissions are based on values defined on the resource card. Item emissions come from sustainability setup and item configuration. Calculations follow the same logic as in other sustainability features, ensuring consistency across modules.

## Dates

- General availability: October CY2026 (2026 release wave 2)
- Public preview: not given
- On the roadmap since 2026-09-30, last changed 2026-09-30

## Covered by

Matched by Haiku among videos and Learn pages in the same galaxy system, checked against the roadmap ids and the evidence text. Every link below was reviewed by Opus.

### Microsoft Learn

- [Sustainability value chain in Service Management](https://learn.microsoft.com/dynamics365/business-central/value-chain-howto-service)

Source: Microsoft 365 roadmap. Status words follow the roadmap.