---
id: object/page/5076
type: object
title: Page 5076 "Interaction Log Entries"
summary: Page 5076 "Interaction Log Entries" in Base Application (Microsoft.CRM.Interaction). Present since at least BC23, still in BC30, changed in BC27.
tier: official
language: en
tags:
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  - base application
versions:
  introduced: null
  last_changed: "27"
  deprecated: null
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-11T00:31:51.816Z"
  pipeline: 0.2.0
  prompts: {}
  input_hash: ef231114ebf472bf42a408217e6c72069f61097feb0abcd29c21660f6c3eaf35
evidence:
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    url: https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/CRM/Interaction/InteractionLogEntries.Page.al
    title: src/Layers/W1/BaseApp/CRM/Interaction/InteractionLogEntries.Page.al (releases/29.x)
    date: null
    commit: ea08af5ef2d6a9b5c5af4a029288abbe2c883220
    t: null
    quote: null
  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/marketing-set-up-email-logging
    title: Set up email logging
    date: null
    commit: null
    t: null
    quote: null
links:
  learn:
    - https://learn.microsoft.com/dynamics365/business-central/marketing-set-up-email-logging
  objects: []
  features: []
  topics:
    - topic/business-central/business-functionality/relationship-management/manage-sales-opportunities
  localizations: []
  videos: []
  posts: []
  guidelines: []
  changes:
    - change/bcapps/9544
object_type: page
object_id: 5076
name: Interaction Log Entries
namespace: Microsoft.CRM.Interaction
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
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changed_in:
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source_major: "29"
obsolete: null
countries: []
ms_search_form_ids:
  - docs/learn-smb-docs/business-central/marketing-set-up-email-logging.md
counts:
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  procedures: 1
  events: 0
  subscribers: 0
  controls: 35
  actions: 11
relations:
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  pages: 2
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---

# Page 5076 "Interaction Log Entries"

> Page 5076 "Interaction Log Entries" in Base Application (Microsoft.CRM.Interaction). Present since at least BC23, still in BC30, changed in BC27.

Base Application · Microsoft.CRM.Interaction · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/CRM/Interaction/InteractionLogEntries.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Interaction Log Entries |
| SourceTable | Interaction Log Entry |
| PageType | List |
| UsageCategory | History |
| ApplicationArea | RelationshipMgmt |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| Control1 | Canceled | [Canceled](../table/5065.md#fields) | Specifies whether the interaction has been canceled. The field is not editable. <small>from the table field</small> |
|  | Attempt Failed | [Attempt Failed](../table/5065.md#fields) | Specifies whether the interaction records an failed attempt to reach the contact. This field is not editable. <small>from the table field</small> |
|  | Document Type | [Document Type](../table/5065.md#fields) | Specifies the type of document if there is one that the interaction log entry records. You cannot change the contents of this field. <small>from the table field</small> |
|  | Document No. | [Document No.](../table/5065.md#fields) | Specifies the number of the document (if any) that the interaction log entry records. <small>from the table field</small> |
|  | Delivery Status | [Delivery Status](../table/5065.md#fields) | Specifies the status of the delivery of the attachment. There are three options: <small>from the table field</small> |
|  | Date | [Date](../table/5065.md#fields) | Specifies the date that you have entered in the Date field in the Create Interaction wizard or the Segment window when you created the interaction. The field is not editable. <small>from the table field</small> |
|  | Time of Interaction | [Time of Interaction](../table/5065.md#fields) | Specifies the time when the interaction was created. This field is not editable. <small>from the table field</small> |
|  | Correspondence Type | [Correspondence Type](../table/5065.md#fields) | Specifies the type of correspondence of the attachment in the interaction template. This field is not editable. <small>from the table field</small> |
|  | Interaction Group Code | [Interaction Group Code](../table/5065.md#fields) | Specifies the code of the interaction group used to create this interaction. This field is not editable. <small>from the table field</small> |
|  | Interaction Template Code | [Interaction Template Code](../table/5065.md#fields) | Specifies the code for the interaction template used to create the interaction. This field is not editable. <small>from the table field</small> |
|  | Description | [Description](../table/5065.md#fields) | Specifies the description of the interaction. <small>from the table field</small> |
|  | Attachment | `Rec."Attachment No." <> 0` | Specifies if the linked attachment is inherited or unique. |
|  | Information Flow | [Information Flow](../table/5065.md#fields) | Specifies the direction of information flow recorded by the interaction. There are two options: Outbound (the information was received by your contact) and Inbound (the information was received by your company). <small>from the table field</small> |
|  | Initiated By | [Initiated By](../table/5065.md#fields) | Specifies who initiated the interaction. There are two options: Us (the interaction was initiated by your company) and Them (the interaction was initiated by your contact). <small>from the table field</small> |
|  | Contact No. | [Contact No.](../table/5065.md#fields) | Specifies the number of the contact involved in this interaction. This field is not editable. <small>from the table field</small> |
|  | Contact Name | [Contact Name](../table/5065.md#fields) | Specifies the name of the contact for which an interaction has been logged. <small>from the table field</small> |
|  | Contact Company No. | [Contact Company No.](../table/5065.md#fields) | Specifies the number of the contact company. <small>from the table field</small> |
|  | Contact Company Name | [Contact Company Name](../table/5065.md#fields) | Specifies the name of the contact company for which an interaction has been logged. <small>from the table field</small> |
|  | Evaluation | [Evaluation](../table/5065.md#fields) | Specifies the evaluation of the interaction. There are five options: Very Positive, Positive, Neutral, Negative, and Very Negative. <small>from the table field</small> |
|  | Cost (LCY) | [Cost (LCY)](../table/5065.md#fields) | Specifies the cost of the interaction. |
|  | Duration (Min.) | [Duration (Min.)](../table/5065.md#fields) | Specifies the duration of the interaction. |
|  | Salesperson Code | [Salesperson Code](../table/5065.md#fields) | Specifies the code for the salesperson who carried out the interaction. This field is not editable. <small>from the table field</small> |
|  | User ID | [User ID](../table/5065.md#fields) | Specifies the ID of the user who logged this entry. This field is not editable. <small>from the table field</small> |
|  | Segment No. | [Segment No.](../table/5065.md#fields) | Specifies the number of the segment. This field is valid only for interactions created for segments, and is not editable. <small>from the table field</small> |
|  | Campaign No. | [Campaign No.](../table/5065.md#fields) | Specifies the number of the campaign (if any) to which the interaction is linked. This field is not editable. <small>from the table field</small> |
|  | Campaign Entry No. | [Campaign Entry No.](../table/5065.md#fields) | Specifies the number of the campaign entry to which the interaction log entry is linked. <small>from the table field</small> |
|  | Campaign Response | [Campaign Response](../table/5065.md#fields) | Specifies whether the interaction records a response to a campaign. <small>from the table field</small> |
|  | Campaign Target | [Campaign Target](../table/5065.md#fields) | Specifies whether the interaction is applied to contacts that are part of the campaign target. This field is not editable. <small>from the table field</small> |
|  | Opportunity No. | [Opportunity No.](../table/5065.md#fields) | Specifies the number of the opportunity to which the interaction is linked. <small>from the table field</small> |
|  | To-do No. | [To-do No.](../table/5065.md#fields) | Specifies the number of the task if the interaction has been created to complete a task. This field is not editable. <small>from the table field</small> |
|  | Interaction Language Code | [Interaction Language Code](../table/5065.md#fields) | Specifies the language code for the interaction for the interaction log. The code is copied from the language code of the interaction template, if one is specified. <small>from the table field</small> |
|  | Subject | [Subject](../table/5065.md#fields) | Specifies the subject text that will be used for this interaction. <small>from the table field</small> |
|  | Contact Via | [Contact Via](../table/5065.md#fields) | Specifies the telephone number that you used when calling the contact. <small>from the table field</small> |
|  | Entry No. | [Entry No.](../table/5065.md#fields) | Specifies the number of the entry, as assigned from the specified number series when the entry was created. <small>from the table field</small> |
|  | Comment | [Comment](../table/5065.md#fields) | Specifies that a comment exists for this interaction log entry. <small>from the table field</small> |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Entry | Filter | Apply a filter to view specific interaction log entries. |  |
|  | Clear Filter | Clear the applied filter on specific interaction log entries. |  |
|  | Comments | View or add comments for the record. | [Page 5187 "Inter. Log Entry Comment Sheet"](../page/5187.md) |
| Functions | Switch Checkmark in Canceled | Change records that have a checkmark in Canceled. |  |
|  | Resend | Resend the attachments. |  |
|  | Evaluate Interaction | Make an evaluation of the interaction. |  |
|  | Create Task | Create a marketing task based on the interaction. |  |
|  | Delete Canceled Entries | — | [Report 5190 "Delete Interaction Log Entries"](../report/5190.md) |
| Processing | Show Attachments | Show attachments or related documents. |  |
|  | Create Interaction | Create an interaction with a specified contact. |  |
|  | Create Opportunity | Create an opportunity with a specified contact. |  |

## Procedures

1 local procedures, no public ones.

## Triggers

OnAfterGetCurrRecord, OnAfterGetRecord, OnFindRecord, OnInit, OnOpenPage

## Relations

- source table [Table 5065 "Interaction Log Entry"](../table/5065.md)

## Pages and codeunits on this table

- [Table 5065 "Interaction Log Entry"](../table/5065.md) (drill-down page)
- [Table 5065 "Interaction Log Entry"](../table/5065.md) (lookup page)

## Called by

From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an `Object::"Name"` argument. Interface dispatch and calls through events are not counted, so the list is not complete.

- [Table 36 "Sales Header"](../table/36.md) (1 call: `ShowInteractionLogEntries → (object)`)

## Recent changes

- 2026-07-29 [#9544 636017 Move CRM report action tooltips to report objects](../../changes/bcapps/9544.md) (main, BC30, refactor)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: BC27

## Documented on Microsoft Learn

- [Set up email logging](https://learn.microsoft.com/dynamics365/business-central/marketing-set-up-email-logging)

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Interaction Log Entries")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.