---
id: object/page/5077
type: object
title: Page 5077 "Create Interaction"
summary: Page 5077 "Create Interaction" in Base Application (Microsoft.CRM.Segment). 3 public procedures, 2 events. Present since at least BC23, still in BC30, changed in BC24.
tier: official
language: en
tags:
  - page
  - base application
versions:
  introduced: null
  last_changed: "24"
  deprecated: null
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-11T00:31:51.816Z"
  pipeline: 0.2.0
  prompts: {}
  input_hash: 2f8f3c556b12efe01681f11e99b49e92f3de4faf054d779d2b28d3d810247f7c
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/CRM/Segment/CreateInteraction.Page.al
    title: src/Layers/W1/BaseApp/CRM/Segment/CreateInteraction.Page.al (releases/29.x)
    date: null
    commit: ea08af5ef2d6a9b5c5af4a029288abbe2c883220
    t: null
    quote: null
links:
  learn: []
  objects: []
  features: []
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
object_type: page
object_id: 5077
name: Create Interaction
namespace: Microsoft.CRM.Segment
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
  - "23"
  - "24"
  - "25"
  - "26"
  - "27"
  - "28"
  - "29"
  - "30"
changed_in:
  - "24"
source_major: "29"
obsolete: null
countries: []
ms_search_form_ids: []
counts:
  fields: 0
  procedures: 10
  events: 2
  subscribers: 0
  controls: 30
  actions: 7
relations:
  out: 1
  referenced_by: 0
  pages: 0
  extended_by: 0
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  calls: 1
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  implements: 0
---

# Page 5077 "Create Interaction"

> Page 5077 "Create Interaction" in Base Application (Microsoft.CRM.Segment). 3 public procedures, 2 events. Present since at least BC23, still in BC30, changed in BC24.

Base Application · Microsoft.CRM.Segment · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/CRM/Segment/CreateInteraction.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Create Interaction |
| SourceTable | Segment Line |
| PageType | NavigatePage |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| What is the type of interaction? | Note1 | `Step1InstructionTxt` | — |
|  | Contact | [Wizard Contact Name](../table/5077.md#fields) | Specifies the contact that you are interacting with. |
|  | Interaction Template Code | [Interaction Template Code](../table/5077.md#fields) | Specifies the type of the interaction. <small>from the table field</small> |
|  | Description | [Description](../table/5077.md#fields) | Specifies what the interaction is about. |
|  | ShowMoreLess1 | `GetShowMoreLessLbl(ShowLessStep1)` | Show more/fewer fields. |
| AdditionalFieldsStep1 | Salesperson | [Salesperson Code](../table/5077.md#fields) | Specifies the salesperson who is responsible for this interaction. |
|  | Language Code | [Language Code](../table/5077.md#fields) | Specifies the language that is used when translating specified text on documents to foreign business partner, such as an item description on an order confirmation. <small>from the table field</small> |
|  | Date of Interaction | [Date](../table/5077.md#fields) | Specifies the date when the interaction took place. |
|  | Time of Interaction | [Time of Interaction](../table/5077.md#fields) | Specifies the time when the interaction took place <small>from the table field</small> |
|  | Correspondence Type | [Correspondence Type](../table/5077.md#fields) | Specifies the type of correspondence for the interaction. NOTE: If you use the Web client, you must not select the Hard Copy option because printing is not possible from the web client. <small>from the table field</small> |
|  | Information Flow | [Information Flow](../table/5077.md#fields) | Specifies the direction of the interaction, inbound or outbound. |
|  | Initiated By | [Initiated By](../table/5077.md#fields) | Specifies if the interaction was initiated by your company or by one of your contacts. The Us option indicates that your company was the initiator; the Them option indicates that a contact was the initiator. |
| What content will be used for this interaction? | Step2InstructionTxt | `Step2InstructionTxt` | — |
|  | Step2OpenInstructionTxt | `Step2OpenInstructionTxt` | — |
|  | Step2ImportInstructionTxt | `Step2ImportInstructionTxt` | — |
|  | Step2MergeInstructionTxt | `Step2MergeInstructionTxt` | — |
|  | Wizard Action | `InteractionTemplate."Wizard Action"` | Specifies the action that is performed for the interaction. |
| Content | HTMLContentBodyText | `HTMLContentBodyText` | — |
| What is the interaction related to? | Step3InstructionTxt | `Step3InstructionTxt` | — |
|  | What campaign is this interaction linked to? | [Campaign Description](../table/5077.md#fields) | Specifies the campaign that is related to the segment. The description is copied from the campaign card. |
|  | This contact is being targeted as part of campaign | [Campaign Target](../table/5077.md#fields) | Specifies that the segment involved in this interaction is the target of a campaign. This is used to measure the response rate of a campaign. <small>from the table field</small> |
|  | This interaction is a response to a campaign | [Campaign Response](../table/5077.md#fields) | Specifies that the interaction created for the segment is the response to a campaign. For example, coupons that are sent as a response to a campaign. <small>from the table field</small> |
|  | What is the opportunity | [Opportunity Description](../table/5077.md#fields) | Specifies a description of the opportunity that is related to the segment. The description is copied from the opportunity card. <small>from the table field</small> |
| What was the result of is the interaction? | Note4 | `Step4InstructionTxt` | — |
|  | Interaction Result Description | `InteractionLogEntry.Description` | Specifies a description of the interaction. |
|  | Evaluation | [Evaluation](../table/5077.md#fields) | Specifies the evaluation of the interaction involving the contact in the segment. <small>from the table field</small> |
|  | ShowMoreLess4 | `GetShowMoreLessLbl(ShowLessStep4)` | Show more/fewer fields. |
| AdditionalFieldsStep4 | Was Successful | [Interaction Successful](../table/5077.md#fields) | Specifies if the interaction was successful. Clear this check box to indicate that the interaction was not a success. <small>from the table field</small> |
|  | Cost (LCY) | [Cost (LCY)](../table/5077.md#fields) | Specifies the cost of the interaction with the contact that this segment line applies to. |
|  | Duration (Min.) | [Duration (Min.)](../table/5077.md#fields) | Specifies the duration of the interaction with the contact. |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Processing | Preview | Test the setup of the interaction. |  |
|  | Finish | — |  |
|  | Cancel | Cancel the interaction |  |
|  | Back | Go back to the previous step |  |
|  | Next | Go to the next step |  |
|  | Finish | Finish the interaction. |  |
| Navigation | Comments | View or add comments for the record. |  |

## Events published

- `OnAfterCaption(var SegmentLine: Record "Segment Line"; var CaptionStr: Text[260])` (integration)
- `OnAfterSetContactEditable(var SegmentLine: Record "Segment Line"; var IsContactEditable: Boolean)` (integration)

## Procedures

- `Caption(): Text`
- `UpdateUIFlags()`
- `AttachmentReload()`

Plus 5 local procedures.

## Triggers

OnInit, OnOpenPage

## Relations

- source table [Table 5077 "Segment Line"](../table/5077.md)

## Calls

From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an `Object::"Name"` argument. Interface dispatch and calls through events are not counted, so the list is not complete.

- [Codeunit 4030 "Client Type Management"](../codeunit/4030.md) (1 call: `OnInit → GetCurrentClientType`)

## Called by

- [Table 5077 "Segment Line"](../table/5077.md) (1 call: `RunCreateInteraction → (object)`)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: BC24

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Create Interaction")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.