---
id: object/page/5909
type: object
title: Page 5909 "Service Item Groups"
summary: Page 5909 "Service Item Groups" in Base Application (Microsoft.Service.Item). Present since at least BC23, still in BC30.
tier: official
language: en
tags:
  - page
  - base application
versions:
  introduced: null
  last_changed: null
  deprecated: null
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-11T00:31:51.816Z"
  pipeline: 0.2.0
  prompts: {}
  input_hash: 011a772d41c165085e5e913e825f4fac079a35fcb16f3d29fc02b5c5577e7ff5
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Item/ServiceItemGroups.Page.al
    title: src/Layers/W1/BaseApp/Service/Item/ServiceItemGroups.Page.al (releases/29.x)
    date: null
    commit: ea08af5ef2d6a9b5c5af4a029288abbe2c883220
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links:
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object_type: page
object_id: 5909
name: Service Item Groups
namespace: Microsoft.Service.Item
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
  - "23"
  - "24"
  - "25"
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  - "28"
  - "29"
  - "30"
changed_in: []
source_major: "29"
obsolete: null
countries: []
ms_search_form_ids: []
counts:
  fields: 0
  procedures: 0
  events: 0
  subscribers: 0
  controls: 6
  actions: 6
relations:
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  referenced_by: 0
  pages: 1
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---

# Page 5909 "Service Item Groups"

> Page 5909 "Service Item Groups" in Base Application (Microsoft.Service.Item). Present since at least BC23, still in BC30.

Base Application · Microsoft.Service.Item · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Item/ServiceItemGroups.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Service Item Groups |
| SourceTable | Service Item Group |
| PageType | List |
| UsageCategory | Administration |
| ApplicationArea | Service |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| Control1 | Code | [Code](../table/5904.md#fields) | Specifies a code for the service item group. <small>from the table field</small> |
|  | Description | [Description](../table/5904.md#fields) | Specifies a description of the service item group. <small>from the table field</small> |
|  | Default Contract Discount % | [Default Contract Discount %](../table/5904.md#fields) | Specifies the discount percentage used as the default quote discount in a service contract quote. <small>from the table field</small> |
|  | Default Serv. Price Group Code | [Default Serv. Price Group Code](../table/5904.md#fields) | Specifies the service price group code used as the default service price group in the Service Price Group table. <small>from the table field</small> |
|  | Default Response Time (Hours) | [Default Response Time (Hours)](../table/5904.md#fields) | Specifies the default response time for the service item group. |
|  | Create Service Item | [Create Service Item](../table/5904.md#fields) | Specifies that when you ship an item associated with this group, the item is registered as a service item in the Service Item table. <small>from the table field</small> |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Group | Resource Skills | View the assignment of skills to resources, items, service item groups, and service items. You can use skill codes to allocate skilled resources to service items or items that need special skills for servicing. | [Page 6019 "Resource Skills"](../page/6019.md) |
|  | Skilled Resources | View a list of all registered resources with information about whether they have the skills required to service the particular service item group, item, or service item. |  |
| Dimensions | Dimensions-Single | View or edit the single set of dimensions that are set up for the selected record. | [Page 540 "Default Dimensions"](../page/540.md) |
|  | Dimensions-Multiple | View or edit dimensions for a group of records. You can assign dimension codes to transactions to distribute costs and analyze historical information. |  |
| Group | Troubleshooting Setup | Define how you troubleshoot service items. | [Page 5993 "Troubleshooting Setup"](../page/5993.md) |
|  | Std. Serv. Item Gr. Codes | View or edit recurring service item groups that you add to service lines. | [Page 5959 "Standard Serv. Item Gr. Codes"](../page/5959.md) |

## Relations

- source table [Table 5904 "Service Item Group"](../table/5904.md)

## Pages and codeunits on this table

- [Table 5904 "Service Item Group"](../table/5904.md) (lookup page)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: none

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Service Item Groups")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.