Page 5965 "Service Quote Subform"
Base Application · Microsoft.Service.Document
Across versions
- BC23-30present
Neighbourhood 5 connected objects and pages
Base Application · Microsoft.Service.Document · captioned “Lines” · BC23-30 · source at ea08af5e · facts from BC29
Properties
| Property | Value |
|---|---|
| Caption | Lines |
| SourceTable | Service Item Line |
| PageType | ListPart |
Fields on this page
Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control’s own, else the bound field’s (marked).
| Group | Control | Shows | ToolTip |
|---|---|---|---|
| Control1 | Line No. | Line No. | Specifies the number of the line. from the table field |
| Service Item No. | Service Item No. | Specifies the service item number registered in the Service Item table. from the table field | |
| Service Item Group Code | Service Item Group Code | Specifies the code of the service item group for this item. from the table field | |
| Ship-to Code | Ship-to Code | Specifies a code for an alternate shipment address if you want to ship to another address than the one that has been entered automatically. This field is also used in case of drop shipment. from the table field | |
| Item No. | Item No. | Specifies the item number linked to this service item. from the table field | |
| Variant Code | Variant Code | Specifies the variant of the item on the line. from the table field | |
| Serial No. | Serial No. | Specifies the serial number of this item. from the table field | |
| Description | Description | Specifies a description of this service item. from the table field | |
| Description 2 | Description 2 | Specifies an additional description of this item. from the table field | |
| Repair Status Code | Repair Status Code | Specifies the repair status of this service item. from the table field | |
| Service Shelf No. | Service Shelf No. | Specifies the number of the service shelf this item is stored on. from the table field | |
| Warranty | Warranty | Specifies that warranty on either parts or labor exists for this item. from the table field | |
| Warranty Starting Date (Parts) | Warranty Starting Date (Parts) | Specifies the starting date of the spare parts warranty for this item. | |
| Warranty Ending Date (Parts) | Warranty Ending Date (Parts) | Specifies the ending date of the spare parts warranty for this item. | |
| Warranty % (Parts) | Warranty % (Parts) | Specifies the percentage of spare parts costs covered by the warranty for this item. | |
| Warranty % (Labor) | Warranty % (Labor) | Specifies the percentage of labor costs covered by the warranty for this item. | |
| Warranty Starting Date (Labor) | Warranty Starting Date (Labor) | Specifies the starting date of the labor warranty for this item. | |
| Warranty Ending Date (Labor) | Warranty Ending Date (Labor) | Specifies the ending date of the labor warranty for this item. | |
| Contract No. | Contract No. | Specifies the number of the service contract associated with the item or service on the line. from the table field | |
| Fault Reason Code | Fault Reason Code | Specifies the fault reason code for the item. from the table field | |
| Service Price Group Code | Service Price Group Code | Specifies the code of the service price group associated with the item. from the table field | |
| Adjustment Type | Adjustment Type | Specifies the adjustment type for the line. from the table field | |
| Base Amount to Adjust | Base Amount to Adjust | Specifies the amount that the service line, linked to this service item line, will be adjusted to. from the table field | |
| Fault Area Code | Fault Area Code | Specifies the fault area code for this item. from the table field | |
| Symptom Code | Symptom Code | Specifies the symptom code for this item. from the table field | |
| Fault Code | Fault Code | Specifies the fault code for this item. from the table field | |
| Resolution Code | Resolution Code | Specifies the resolution code for this item. from the table field | |
| Priority | Priority | Specifies the service priority for this item. from the table field | |
| Response Time (Hours) | Response Time (Hours) | Specifies the estimated hours from order creation, to the time when the repair status of the item line changes from Initial, to In Process. | |
| Response Date | Response Date | Specifies the estimated date when service should start on this service item line. from the table field | |
| Response Time | Response Time | Specifies the estimated time when service should start on this service item. from the table field | |
| Vendor No. | Vendor No. | Specifies the number of the vendor of this item. from the table field | |
| Vendor Item No. | Vendor Item No. | Specifies the number that the vendor uses for this item. from the table field | |
| Loaner No. | Loaner No. | Specifies the number of the loaner that has been lent to the customer in the service order to replace this item. from the table field | |
| Starting Date | Starting Date | Specifies the date when service on this item began and when the repair status changed to In process. from the table field | |
| Starting Time | Starting Time | Specifies the time when service on this item began and when the repair status changed to In process. from the table field | |
| Finishing Date | Finishing Date | Specifies the finishing date of the service and when the repair status of this item changes to Finished. from the table field | |
| Finishing Time | Finishing Time | Specifies the finishing time of the service and when the repair status of this item changes to Finished. from the table field | |
| No. of Previous Services | No. of Previous Services | Specifies the number of services performed on service items with the same item and serial number as this service item. from the table field |
Actions
| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Line | Resource Allocations | View or allocate resources, such as technicians or resource groups to service items. The allocation can be made by resource number or resource group number, allocation date and allocated hours. You can also reallocate and cancel allocations. You can only have one active allocation per service item. | |
| Service Item Worksheet | View or edit information about service items, such as repair status, fault comments and codes, and cost. In this window, you can update information on the items such as repair status and fault and resolution codes. You can also enter new service lines for resource hours, for the use of spare parts a… | ||
| Troubleshooting | View or edit information about technical problems with a service item. | ||
| Fault/Resol. Codes Relations | View or edit the relationships between fault codes, including the fault, fault area, and symptom codes, as well as resolution codes and service item groups. It displays the existing combinations of these codes for the service item group of the service item from which you accessed the window and the … | ||
| Dimensions | View or edit dimensions, such as area, project, or department, that you can assign to sales and purchase documents to distribute costs and analyze transaction history. | ||
| Comments | Faults | View or edit the different fault codes that you can assign to service items. You can use fault codes to identify the different service item faults or the actions taken on service items for each combination of fault area and symptom codes. | |
| Resolutions | View or edit the different resolution codes that you can assign to service items. You can use resolution codes to identify methods used to solve typical service problems. | ||
| Internal | View or reregister internal comments for the service item. Internal comments are for internal use only and are not printed on reports. | ||
| Accessories | View or register comments for the accessories to the service item. | ||
| Lent Loaners | View the loaners that have been lend out temporarily to replace the service item. | ||
| Line | Service Item Log | View a list of the service item changes that have been logged, for example, when the warranty has changed or a component has been added. This window displays the field that was changed, the old value and the new value, and the date and time that the field was changed. | |
| Functions | Receive Loaner | Record that the loaner is received at your company. | |
| Create Service Item | Create a new service item card for the item on the document. | ||
| Get Std. Service Codes | Insert service order lines that you have set up for recurring services. | ||
| Quote | Service Lines | View or edit the related service lines. |
Events published
OnBeforeRegisterServInvLines(var ServiceItemLine: Record "Service Item Line"; var IsHandled: Boolean)(integration)
Procedures
8 local procedures, no public ones.
Triggers
OnAfterGetCurrRecord, OnAfterGetRecord, OnNewRecord
Relations
- source table Table 5901 “Service Item Line”
Calls
From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an Object::"Name" argument. Interface dispatch and calls through events are not counted, so the list is not complete.
- Codeunit 5901 “ServLoanerManagement” (1 call:
ReceiveLoaner → ReceiveLoaner) - Codeunit 5920 “ServItemManagement” (1 call:
CreateServItemOnServItemLine → CreateServItemOnServItemLine) - Page 5906 “Service Item Worksheet” (1 call:
ShowServOrderWorksheet → (object)) - Page 5989 “Service Item Log” (1 call:
ShowServItemEventLog → (object))
Ask your agent
Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: bcatlas_resolve_node(object_type: "page", object_name: "Service Quote Subform"), then bcatlas_get_procedure_body or bcatlas_get_neighbors on the returned id.