---
id: object/page/6034
type: object
title: Page 6034 "Service Credit Memo Statistics"
summary: Page 6034 "Service Credit Memo Statistics" in Base Application (Microsoft.Service.History). 3 events. Present since at least BC23, still in BC30.
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    title: src/Layers/W1/BaseApp/Service/History/ServiceCreditMemoStatistics.Page.al (releases/29.x)
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    title: Sustainability value chain in Service Management
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name: Service Credit Memo Statistics
namespace: Microsoft.Service.History
app: Base Application
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---

# Page 6034 "Service Credit Memo Statistics"

> Page 6034 "Service Credit Memo Statistics" in Base Application (Microsoft.Service.History). 3 events. Present since at least BC23, still in BC30.

Base Application · Microsoft.Service.History · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/History/ServiceCreditMemoStatistics.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Service Credit Memo Statistics |
| SourceTable | Service Cr.Memo Header |
| PageType | ListPlus |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| General | Amount | `CustAmount + InvDiscAmount + PmtDiscAmount` | Specifies the net amount of all the lines in the posted service credit memo. |
|  | Inv. Discount Amount | `InvDiscAmount` | Specifies the invoice discount amount for the entire service credit memo. If there is a check mark in the Calc. Inv. Discount field in the Sales & Receivables Setup window, the discount was calculated automatically. |
|  | Pmt. Discount Amount | `PmtDiscAmount` | Specifies the payment discount amount that you have granted to customers. |
|  | Total | `CustAmount` | Specifies the total net amount less any invoice discount amount for the posted service invoice. The amount does not include VAT. |
|  | VAT Amount | `VATAmount` | Specifies the total VAT amount on the posted service invoice. |
|  | Total Incl. VAT | `AmountInclVAT` | Specifies the total amount on the service credit memo, including VAT, which has been posted to the customer's account. |
|  | Sales (LCY) | `AmountLCY` | Specifies your total service sales turnover in the fiscal year. It is calculated from amounts excluding VAT on all completed and open service sales invoices and credit memos. |
|  | Original Profit (LCY) | `ProfitLCY` | Specifies the amount of profit for the posted service credit memo (in LCY), prior to any item cost adjustment. The program calculates the amount as the difference between the values in the Amount and the Original Cost (LCY) fields. |
|  | Adjusted Profit (LCY) | `AdjProfitLCY` | Specifies the total cost, in LCY, of the items in the posted service credit memo, adjusted for any changes in the original costs of these items. |
|  | Original Profit % | `ProfitPct` | Specifies the original profit amount expressed in percentage. |
|  | Adjusted Profit % | `AdjProfitPct` | Specifies the amount of profit for the service credit memo, in LCY, adjusted for any changes in the original item costs. |
|  | Quantity | `LineQty` | Specifies the quantity of all G/L account entries, costs, items and/or resource hours in the posted service credit memo. |
|  | Parcels | `TotalParcels` | Specifies the total number of parcels in the posted service credit memo. |
|  | Net Weight | `TotalNetWeight` | Specifies the total net weight of the items in the posted service credit memo. |
|  | Gross Weight | `TotalGrossWeight` | Specifies the total gross weight of the items in the posted service credit memo. |
|  | Volume | `TotalVolume` | Specifies the total volume of the items in the posted service credit memo. |
|  | Original Cost (LCY) | `CostLCY` | Specifies the total cost (in LCY) of the G/L account entries, costs, items and/or resources on the posted service credit memo. The cost was calculated as a product of unit cost multiplied by quantity of the relevant items, resources and/or costs on the posted credit memo. |
|  | Adjusted Cost (LCY) | `TotalAdjCostLCY` | Specifies the total cost, in LCY, of the items in the posted service credit memo, adjusted for any changes in the original costs of these items. |
|  | Cost Adjmt. Amount (LCY) | `TotalAdjCostLCY - CostLCY` | Specifies the difference between the original cost and the total adjusted cost of the items in the posted service credit memo. |
| Content | Subform | part [Page 576 "VAT Specification Subform"](../page/576.md) | — |
| Customer | Balance (LCY) | `Cust."Balance (LCY)"` | Specifies the balance in LCY on the customer's account. |
|  | Credit Limit (LCY) | `Cust."Credit Limit (LCY)"` | Specifies the credit limit of the customer on the service document. The value 0 represents unlimited credit. |
|  | Expended % of Credit Limit (LCY) | `CreditLimitLCYExpendedPct` | Specifies the expended percentage of the credit limit in (LCY). |

## Events published

- `OnAfterGetRecordOnAfterCalculateAdjProfitLCY(ServiceCrMemoHeader: Record "Service Cr.Memo Header"; var AdjProfitLCY: Decimal)` (integration)
- `OnAfterGetRecordOnAfterAddLineTotals(ServiceCrMemoHeader: Record "Service Cr.Memo Header"; ServiceCrMemoLine: Record "Service Cr.Memo Line"; var CustAmount: Decimal; var AmountInclVAT: Decimal; var InvDiscAmount: Decimal; var CostLCY: Decimal; var TotalAdjCostLCY: Decimal; var LineQty: Decimal; var TotalNetWeight: Decimal; var TotalGrossWeight: Decimal; var TotalVolume: Decimal; var TotalParcels: Decimal)` (integration)
- `OnAfterGetRecordOnAfterClearAll(ServiceCrMemoHeader: Record "Service Cr.Memo Header"; var CustAmount: Decimal; var AmountInclVAT: Decimal; var InvDiscAmount: Decimal; var CostLCY: Decimal; var TotalAdjCostLCY: Decimal; var LineQty: Decimal; var TotalNetWeight: Decimal; var TotalGrossWeight: Decimal; var TotalVolume: Decimal; var TotalParcels: Decimal; var IsHandled: Boolean)` (integration)

## Triggers

OnAfterGetRecord

## Relations

- source table [Table 5994 "Service Cr.Memo Header"](../table/5994.md)

## Extended by

- [Page extension 6304 "Sust. Service Cr. Memo. Stats."](../pageextension/6304.md)

## Calls

From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an `Object::"Name"` argument. Interface dispatch and calls through events are not counted, so the list is not complete.

- [Codeunit 6476 "Serv. Cost Calculation Mgt."](../codeunit/6476.md) (1 call: `OnAfterGetRecord → CalcServCrMemoLineCostLCY`)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: none

## Documented on Microsoft Learn

- [Sustainability value chain in Service Management](https://learn.microsoft.com/dynamics365/business-central/value-chain-howto-service)

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Service Credit Memo Statistics")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.
