---
id: object/page/9016
type: object
title: Page 9016 "Service Dispatcher Role Center"
summary: Page 9016 "Service Dispatcher Role Center" in Base Application (Microsoft.Service.RoleCenters). Present since at least BC23, still in BC30.
tier: official
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object_type: page
object_id: 9016
name: Service Dispatcher Role Center
caption: Service Manager
namespace: Microsoft.Service.RoleCenters
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
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counts:
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  procedures: 0
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  controls: 12
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relations:
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---

# Page 9016 "Service Dispatcher Role Center"

> Page 9016 "Service Dispatcher Role Center" in Base Application (Microsoft.Service.RoleCenters). Present since at least BC23, still in BC30.

Base Application · Microsoft.Service.RoleCenters · captioned "Service Manager" · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/RoleCenters/ServiceDispatcherRoleCenter.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Service Manager |
| PageType | RoleCenter |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| RoleCenter | Control18 | part [Page 1448 "Headline RC Serv. Dispatcher"](../page/1448.md) | — |
|  | Control1904652008 | part [Page 9057 "Service Dispatcher Activities"](../page/9057.md) | — |
|  | User Tasks Activities | part [Page 9078 "User Tasks Activities"](../page/9078.md) | — |
|  | Job Queue Tasks Activities | part [Page 9102 "Job Queue Tasks Activities"](../page/9102.md) | — |
|  | Emails | part [Page 8885 "Email Activities"](../page/8885.md) | — |
|  | ApprovalsActivities | part [Page 9144 "Approvals Activities"](../page/9144.md) | — |
|  | Control32 | part [Page 9042 "Team Member Activities"](../page/9042.md) | — |
|  | PowerBIEmbeddedReportPart | part [Page 6325 "Power BI Embedded Report Part"](../page/6325.md) | — |
|  | Control21 | part [Page 675 "My Job Queue"](../page/675.md) | — |
|  | Control1907692008 | part [Page 9150 "My Customers"](../page/9150.md) | — |
|  | Control1905989608 | part [Page 9152 "My Items"](../page/9152.md) | — |
|  | Control31 | part [Page 681 "Report Inbox Part"](../page/681.md) | — |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Service | Service Tasks | — | [Report 5904 "Service Tasks"](../report/5904.md) |
|  | Service Load Level | — | [Report 5956 "Service Load Level"](../report/5956.md) |
|  | Resource Usage | — | [Report 5939 "Service Item - Resource Usage"](../report/5939.md) |
|  | Service Items Out of Warranty | — | [Report 5937 "Service Items Out of Warranty"](../report/5937.md) |
| Profit | Profit Service Contracts | — | [Report 5976 "Service Profit (Contracts)"](../report/5976.md) |
|  | Profit Service Orders | — | [Report 5910 "Service Profit (Serv. Orders)"](../report/5910.md) |
|  | Profit Service Items | — | [Report 5938 "Service Profit (Service Items)"](../report/5938.md) |
| Embedding | Loaners | View or select from items that you lend out temporarily to customers to replace items that they have in service. | [Page 5923 "Loaner List"](../page/5923.md) |
|  | Customers | View or edit detailed information for the customers that you trade with. From each customer card, you can open related information, such as sales statistics and ongoing orders, and you can define special prices and line discounts that you grant if certain conditions are met. | [Page 22 "Customer List"](../page/22.md) |
|  | Service Items | View the list of service items. | [Page 5981 "Service Item List"](../page/5981.md) |
|  | Items | View or edit detailed information for the products that you trade in. The item card can be of type Inventory or Service to specify if the item is a physical unit or a labor time unit. Here you also define if items in inventory or on incoming orders are automatically reserved for outbound documents a... | [Page 31 "Item List"](../page/31.md) |
|  | Item Journals | Post item transactions directly to the item ledger to adjust inventory in connection with purchases, sales, and positive or negative adjustments without using documents. You can save sets of item journal lines as standard journals so that you can perform recurring postings quickly. A condensed versi... | [Page 262 "Item Journal Batches"](../page/262.md) |
|  | Requisition Worksheets | Calculate a supply plan to fulfill item demand with purchases or transfers. | [Page 295 "Req. Wksh. Names"](../page/295.md) |
| Service Management | Service Contract Quotes | View the list of ongoing service contract quotes. | [Page 9322 "Service Contract Quotes"](../page/9322.md) |
|  | Service Contracts | View the list of ongoing service contracts. | [Page 9321 "Service Contracts"](../page/9321.md) |
|  | Service Quotes | View the list of ongoing service quotes. | [Page 9317 "Service Quotes"](../page/9317.md) |
|  | Service Orders | Open the list of ongoing service orders. | [Page 9318 "Service Orders"](../page/9318.md) |
|  | Service Invoices | Open the list of ongoing service invoices. | [Page 9319 "Service Invoices"](../page/9319.md) |
|  | Service Credit Memos | Open the list of ongoing service credit memos. | [Page 9320 "Service Credit Memos"](../page/9320.md) |
|  | Standard Service Codes | View or edit service order lines that you have set up for recurring services. | [Page 5958 "Standard Service Codes"](../page/5958.md) |
| Posted Documents | Posted Service Shipments | Open the list of posted service shipments. | [Page 5974 "Posted Service Shipments"](../page/5974.md) |
|  | Posted Service Invoices | Open the list of posted service invoices. | [Page 5977 "Posted Service Invoices"](../page/5977.md) |
|  | Posted Service Credit Memos | Open the list of posted service credit memos. | [Page 5971 "Posted Service Credit Memos"](../page/5971.md) |
| Creation | Service Contract Quote | Create a new quote to perform service on a customer's item. | [Page 6053 "Service Contract Quote"](../page/6053.md) |
|  | Service Contract | Create a new service contract. | [Page 6050 "Service Contract"](../page/6050.md) |
|  | Service Quote | Create a new service quote. | [Page 5964 "Service Quote"](../page/5964.md) |
|  | Service Order | Create a new service order to perform service on a customer's item. | [Page 5900 "Service Order"](../page/5900.md) |
|  | Sales Order | Create a new sales order for items or services that require partial posting or order confirmation. | [Page 42 "Sales Order"](../page/42.md) |
|  | Transfer Order | Prepare to transfer items to another location. | [Page 5740 "Transfer Order"](../page/5740.md) |
| Tasks | Service Tasks | View or edit service task information, such as service order number, service item description, repair status, and service item. You can print a list of the service tasks that have been entered. | [Page 5915 "Service Tasks"](../page/5915.md) |
|  | Create Contract Service Orders | — | [Report 6036 "Create Contract Service Orders"](../report/6036.md) |
|  | Create Contract Invoices | — | [Report 6030 "Create Contract Invoices"](../report/6030.md) |
|  | Post Prepaid Contract Entries | — | [Report 6032 "Post Prepaid Contract Entries"](../report/6032.md) |
|  | Order Planning | Plan supply orders order by order to fulfill new demand. | [Page 5522 "Order Planning"](../page/5522.md) |
| Administration | Standard Service Codes | View or edit service order lines that you have set up for recurring services. | [Page 5958 "Standard Service Codes"](../page/5958.md) |
|  | Dispatch Board | Get an overview of your service orders. Set filters, for example, if you only want to view service orders for a particular customer, service zone or you only want to view service orders needing reallocation. | [Page 6000 "Dispatch Board"](../page/6000.md) |
| History | Item Tracing | Trace where a serial, lot or package number assigned to the item was used, for example, to find which lot a defective component came from or to find all the customers that have received items containing the defective component. | [Page 6520 "Item Tracing"](../page/6520.md) |
|  | Find entries... | Find entries and documents that exist for the document number and posting date on the selected document. (Formerly this action was named Navigate.) | [Page 344 "Navigate"](../page/344.md) |

## Extended by

- [Page extension 20655 "Service Dispatcher RC BF"](../pageextension/20655.md)
- [Page extension 8081 "Service Dispatcher RC"](../pageextension/8081.md)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: none

## Documented on Microsoft Learn

- [Multilanguage and localization](https://learn.microsoft.com/dynamics365/business-central/about-locale-language)
- [Create new companies using an assisted setup guide](https://learn.microsoft.com/dynamics365/business-central/about-new-company)
- [Business functionality supported by Business Central](https://learn.microsoft.com/dynamics365/business-central/across-business-functionality)
- [Visit our video library](https://learn.microsoft.com/dynamics365/business-central/across-videos)
- [Assistive features](https://learn.microsoft.com/dynamics365/business-central/ui-accessibility)
- [Change basic settings for the current user](https://learn.microsoft.com/dynamics365/business-central/ui-change-basic-settings)
- [Enter data in Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-enter-data)
- [Entering dates and times in Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-enter-date-ranges)
- [Switching to Another Company or Environment](https://learn.microsoft.com/dynamics365/business-central/ui-organization-switch)
- [Personalize your workspace](https://learn.microsoft.com/dynamics365/business-central/ui-personalization-user)
- [Finding Pages and Information with Tell Me](https://learn.microsoft.com/dynamics365/business-central/ui-search)
- [Working with Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-work-product)

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Service Dispatcher Role Center")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.