---
id: object/page/9017
type: object
title: Page 9017 "Service Technician Role Center"
summary: Page 9017 "Service Technician Role Center" in Base Application (Microsoft.Service.RoleCenters). Present since at least BC23, still in BC30.
tier: official
language: en
tags:
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    url: https://learn.microsoft.com/dynamics365/business-central/ui-change-basic-settings
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    commit: null
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  - kind: learn
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    title: Entering dates and times in Business Central
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    - https://learn.microsoft.com/dynamics365/business-central/ui-change-basic-settings
    - https://learn.microsoft.com/dynamics365/business-central/ui-enter-data
    - https://learn.microsoft.com/dynamics365/business-central/ui-enter-date-ranges
    - https://learn.microsoft.com/dynamics365/business-central/ui-organization-switch
    - https://learn.microsoft.com/dynamics365/business-central/ui-personalization-user
    - https://learn.microsoft.com/dynamics365/business-central/ui-search
    - https://learn.microsoft.com/dynamics365/business-central/ui-work-product
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object_type: page
object_id: 9017
name: Service Technician Role Center
caption: Outbound Technician - Customer Service
namespace: Microsoft.Service.RoleCenters
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
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  - "24"
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changed_in: []
source_major: "29"
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  - docs/learn-smb-docs/business-central/ui-accessibility.md
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  - docs/learn-smb-docs/business-central/ui-enter-data.md
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counts:
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  actions: 14
relations:
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---

# Page 9017 "Service Technician Role Center"

> Page 9017 "Service Technician Role Center" in Base Application (Microsoft.Service.RoleCenters). Present since at least BC23, still in BC30.

Base Application · Microsoft.Service.RoleCenters · captioned "Outbound Technician - Customer Service" · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/RoleCenters/ServiceTechnicianRoleCenter.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Outbound Technician - Customer Service |
| PageType | RoleCenter |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| RoleCenter | Control1900744308 | part [Page 9066 "Serv Outbound Technician Act."](../page/9066.md) | — |
|  | User Tasks Activities | part [Page 9078 "User Tasks Activities"](../page/9078.md) | — |
|  | Job Queue Tasks Activities | part [Page 9102 "Job Queue Tasks Activities"](../page/9102.md) | — |
|  | Control8 | part [Page 675 "My Job Queue"](../page/675.md) | — |
|  | Control1907692008 | part [Page 9150 "My Customers"](../page/9150.md) | — |
|  | Control4 | part [Page 681 "Report Inbox Part"](../page/681.md) | — |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Reporting | Service Order | — | [Report 5900 "Service Order"](../report/5900.md) |
|  | Service Items Out of Warranty | — | [Report 5937 "Service Items Out of Warranty"](../report/5937.md) |
|  | Service Item Line Labels | — | [Report 5901 "Service Item Line Labels"](../report/5901.md) |
|  | Service Item Worksheet | — | [Report 5936 "Service Item Worksheet"](../report/5936.md) |
| Embedding | Service Orders | Open the list of ongoing service orders. | [Page 9318 "Service Orders"](../page/9318.md) |
|  | In Process | View ongoing service orders. | [Page 9318 "Service Orders"](../page/9318.md) |
|  | Service Item Lines | View the list of ongoing service item lines. | [Page 5903 "Service Item Lines"](../page/5903.md) |
|  | Customers | View or edit detailed information for the customers that you trade with. From each customer card, you can open related information, such as sales statistics and ongoing orders, and you can define special prices and line discounts that you grant if certain conditions are met. | [Page 22 "Customer List"](../page/22.md) |
|  | Loaners | View or select from items that you lend out temporarily to customers to replace items that they have in service. | [Page 5923 "Loaner List"](../page/5923.md) |
|  | Service Items | View the list of service items. | [Page 5981 "Service Item List"](../page/5981.md) |
|  | Items | View or edit detailed information for the products that you trade in. The item card can be of type Inventory or Service to specify if the item is a physical unit or a labor time unit. Here you also define if items in inventory or on incoming orders are automatically reserved for outbound documents a... | [Page 31 "Item List"](../page/31.md) |
| Creation | Service Order | Create a new service order to perform service on a customer's item. | [Page 5900 "Service Order"](../page/5900.md) |
|  | Loaner | View or select from items that you lend out temporarily to customers to replace items that they have in service. | [Page 5922 "Loaner Card"](../page/5922.md) |
| Processing | Service Item Worksheet | Prepare to record service hours and spare parts used, repair status, fault comments, and cost. | [Page 5906 "Service Item Worksheet"](../page/5906.md) |

## Across versions

- Present in: BC23-30
- Changed (declaration) in: none

## Documented on Microsoft Learn

- [Multilanguage and localization](https://learn.microsoft.com/dynamics365/business-central/about-locale-language)
- [Create new companies using an assisted setup guide](https://learn.microsoft.com/dynamics365/business-central/about-new-company)
- [Business functionality supported by Business Central](https://learn.microsoft.com/dynamics365/business-central/across-business-functionality)
- [Visit our video library](https://learn.microsoft.com/dynamics365/business-central/across-videos)
- [Assistive features](https://learn.microsoft.com/dynamics365/business-central/ui-accessibility)
- [Change basic settings for the current user](https://learn.microsoft.com/dynamics365/business-central/ui-change-basic-settings)
- [Enter data in Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-enter-data)
- [Entering dates and times in Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-enter-date-ranges)
- [Switching to Another Company or Environment](https://learn.microsoft.com/dynamics365/business-central/ui-organization-switch)
- [Personalize your workspace](https://learn.microsoft.com/dynamics365/business-central/ui-personalization-user)
- [Finding Pages and Information with Tell Me](https://learn.microsoft.com/dynamics365/business-central/ui-search)
- [Working with Business Central](https://learn.microsoft.com/dynamics365/business-central/ui-work-product)

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Service Technician Role Center")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.