---
id: object/page/9320
type: object
title: Page 9320 "Service Credit Memos"
summary: Page 9320 "Service Credit Memos" in Base Application (Microsoft.Service.Document). Present since at least BC23, still in BC30.
tier: official
language: en
tags:
  - page
  - base application
versions:
  introduced: null
  last_changed: null
  deprecated: null
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-11T00:31:51.816Z"
  pipeline: 0.2.0
  prompts: {}
  input_hash: fcf01c7e844183206b2f5938f46065b049983b5dc7ccaa8ac152f8caf05ea6d4
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Document/ServiceCreditMemos.Page.al
    title: src/Layers/W1/BaseApp/Service/Document/ServiceCreditMemos.Page.al (releases/29.x)
    date: null
    commit: ea08af5ef2d6a9b5c5af4a029288abbe2c883220
    t: null
    quote: null
links:
  learn: []
  objects: []
  features: []
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  localizations: []
  videos: []
  posts: []
  guidelines: []
  changes:
    - change/bcapps/12290
object_type: page
object_id: 9320
name: Service Credit Memos
namespace: Microsoft.Service.Document
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
  - "23"
  - "24"
  - "25"
  - "26"
  - "27"
  - "28"
  - "29"
  - "30"
changed_in: []
source_major: "29"
obsolete: null
countries: []
ms_search_form_ids: []
counts:
  fields: 0
  procedures: 0
  events: 0
  subscribers: 0
  controls: 21
  actions: 10
relations:
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---

# Page 9320 "Service Credit Memos"

> Page 9320 "Service Credit Memos" in Base Application (Microsoft.Service.Document). Present since at least BC23, still in BC30.

Base Application · Microsoft.Service.Document · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Document/ServiceCreditMemos.Page.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Service Credit Memos |
| SourceTable | Service Header |
| PageType | List |
| UsageCategory | Lists |
| ApplicationArea | Service |

## Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control's own, else the bound field's (marked).

| Group | Control | Shows | ToolTip |
|---|---|---|---|
| Control1 | No. | [No.](../table/5900.md#fields) | Specifies the number of the involved entry or record, according to the specified number series. <small>from the table field</small> |
|  | Status | [Status](../table/5900.md#fields) | Specifies the service order status, which reflects the repair or maintenance status of all service items on the service order. <small>from the table field</small> |
|  | Order Date | [Order Date](../table/5900.md#fields) | Specifies the date when the order was created. <small>from the table field</small> |
|  | Order Time | [Order Time](../table/5900.md#fields) | Specifies the time when the service order was created. <small>from the table field</small> |
|  | Customer No. | [Customer No.](../table/5900.md#fields) | Specifies the number of the customer who owns the items in the service document. <small>from the table field</small> |
|  | Ship-to Code | [Ship-to Code](../table/5900.md#fields) | Specifies a code for an alternate shipment address if you want to ship to another address than the one that has been entered automatically. This field is also used in case of drop shipment. <small>from the table field</small> |
|  | Name | [Name](../table/5900.md#fields) | Specifies the name of the customer to whom the items on the document will be shipped. <small>from the table field</small> |
|  | Amount | [Amount](../table/5900.md#fields) | Specifies the sum of amounts on all the lines in the document. <small>from the table field</small> |
|  | Amount Including VAT | [Amount Including VAT](../table/5900.md#fields) | Specifies the sum of amounts, including VAT, on all the lines in the document. <small>from the table field</small> |
|  | Location Code | [Location Code](../table/5900.md#fields) | Specifies the code of the location (for example, warehouse or distribution center) of the items specified on the service item lines. When you select the customer and the customer has a location assigned, the value is taken from the Customer card. If the customer has no location, but a Responsibility... <small>from the table field</small> |
|  | Priority | [Priority](../table/5900.md#fields) | Specifies the priority of the service order. <small>from the table field</small> |
|  | Shortcut Dimension 1 Code | [Shortcut Dimension 1 Code](../table/5900.md#fields) | Specifies the code for Shortcut Dimension 1, which is one of two global dimension codes that you set up in the General Ledger Setup window. <small>from the table field</small> |
|  | Shortcut Dimension 2 Code | [Shortcut Dimension 2 Code](../table/5900.md#fields) | Specifies the code for Shortcut Dimension 2, which is one of two global dimension codes that you set up in the General Ledger Setup window. <small>from the table field</small> |
|  | Assigned User ID | [Assigned User ID](../table/5900.md#fields) | Specifies the ID of the user who is responsible for the document. <small>from the table field</small> |
|  | Document Date | [Document Date](../table/5900.md#fields) | Specifies the date when the related document was created. <small>from the table field</small> |
|  | Payment Terms Code | [Payment Terms Code](../table/5900.md#fields) | Specifies a formula that calculates the payment due date, payment discount date, and payment discount amount. <small>from the table field</small> |
|  | Due Date | [Due Date](../table/5900.md#fields) | Specifies when the invoice is due. <small>from the table field</small> |
|  | Applies-to Doc. Type | [Applies-to Doc. Type](../table/5900.md#fields) | Specifies the type of the posted document that this document or journal line will be applied to when you post, for example to register payment. <small>from the table field</small> |
| FactBoxes | Documents | part [Page 1178 "Doc. Attachment List Factbox"](../page/1178.md) | — |
|  | Control1902018507 | part [Page 9082 "Customer Statistics FactBox"](../page/9082.md) | — |
|  | Control1900316107 | part [Page 9084 "Customer Details FactBox"](../page/9084.md) | — |

## Actions

| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Cr. Memo | Statistics <small>obsolete Pending 27.0; #if not CLEAN27</small> | View statistical information, such as the value of posted entries, for the record. |  |
|  | Statistics | View statistical information, such as the value of posted entries, for the record. | [Page 6030 "Service Statistics"](../page/6030.md) |
|  | Comments | View or add comments for the record. | [Page 5911 "Service Comment Sheet"](../page/5911.md) |
|  | Dimensions | View or edit dimensions, such as area, project, or department, that you can assign to sales and purchase documents to distribute costs and analyze transaction history. |  |
|  | Service Document Log | View a list of the service document changes that have been logged. The program creates entries in the window when, for example, the response time or service order status changed, a resource was allocated, a service order was shipped or invoiced, and so on. Each line in this window identifies the eve... |  |
| Posting | Post | Finalize the document or journal by posting the amounts and quantities to the related accounts in your company books. |  |
|  | Preview Posting | Review the different types of entries that will be created when you post the document or journal. |  |
|  | Post and Send | Finalize and prepare to send the document according to the customer's sending profile, such as attached to an email. The Send document to window opens first so you can confirm or select a sending profile. |  |
|  | Post and Print | Finalize and prepare to print the document or journal. The values and quantities are posted to the related accounts. A report request window where you can specify what to include on the print-out. |  |
|  | Post Batch | Post several documents at once. A report request window opens where you can specify which documents to post. |  |

## Triggers

OnOpenPage

## Relations

- card page [Page 5935 "Service Credit Memo"](../page/5935.md)
- source table [Table 5900 "Service Header"](../table/5900.md)

## Recent changes

- 2026-10-06 [#12290 Remove CLEAN27 from Service Management](../../changes/bcapps/12290.md) (main, BC30, refactor)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: none

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "page", object_name: "Service Credit Memos")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.