---
id: object/table/5904
type: object
title: Table 5904 "Service Item Group"
summary: Table 5904 "Service Item Group" in Base Application (Microsoft.Service.Item). 6 fields. Present since at least BC23, still in BC30, changed in BC24, BC28.
tier: official
language: en
tags:
  - table
  - base application
versions:
  introduced: null
  last_changed: "28"
  deprecated: null
review:
  state: derived
  by: null
  at: null
  flags: []
generated:
  at: "2026-10-11T00:31:51.816Z"
  pipeline: 0.2.0
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  input_hash: f85e42db870540d757875c533f3810a2df6dbc6f5865b3ee6cd22af801fd90bd
evidence:
  - kind: code
    url: https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Item/ServiceItemGroup.Table.al
    title: src/Layers/W1/BaseApp/Service/Item/ServiceItemGroup.Table.al (releases/29.x)
    date: null
    commit: ea08af5ef2d6a9b5c5af4a029288abbe2c883220
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links:
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object_type: table
object_id: 5904
name: Service Item Group
namespace: Microsoft.Service.Item
app: Base Application
extends: null
first_version: "23"
last_version: "30"
present_in:
  - "23"
  - "24"
  - "25"
  - "26"
  - "27"
  - "28"
  - "29"
  - "30"
changed_in:
  - "24"
  - "28"
source_major: "29"
obsolete: null
countries: []
ms_search_form_ids: []
counts:
  fields: 6
  procedures: 0
  events: 0
  subscribers: 0
relations:
  out: 2
  referenced_by: 16
  pages: 1
  extended_by: 0
  event_subscribers: 1
  calls: 2
  called_by: 0
  implements: 0
---

# Table 5904 "Service Item Group"

> Table 5904 "Service Item Group" in Base Application (Microsoft.Service.Item). 6 fields. Present since at least BC23, still in BC30, changed in BC24, BC28.

Base Application · Microsoft.Service.Item · BC23-30 · [source at ea08af5e](https://github.com/microsoft/BCApps/blob/ea08af5ef2d6a9b5c5af4a029288abbe2c883220/src/Layers/W1/BaseApp/Service/Item/ServiceItemGroup.Table.al) · facts from BC29

## Properties

| Property | Value |
|---|---|
| Caption | Service Item Group |
| DataClassification | CustomerContent |

## Fields

Explanation: the field's ToolTip in the code; without one, the ToolTip of a page control bound to the field (marked via the page); without that, its Caption (marked caption) when that differs from the name.

| No. | Name | Type | Explanation | Notes |
|---|---|---|---|---|
| 1 | Code | Code[10] | Specifies a code for the service item group. | NotBlank |
| 2 | Description | Text[100] | Specifies a description of the service item group. |  |
| 3 | Create Service Item | Boolean | Specifies that when you ship an item associated with this group, the item is registered as a service item in the Service Item table. |  |
| 4 | Default Contract Discount % | Decimal | Specifies the discount percentage used as the default quote discount in a service contract quote. |  |
| 5 | Default Serv. Price Group Code | Code[10] | Specifies the service price group code used as the default service price group in the Service Price Group table. | TableRelation [Table 6080 "Service Price Group"](../table/6080.md) (Service Price Group) |
| 6 | Default Response Time (Hours) | Decimal | Specifies the default response time for the service item group. <small>via [Page 5909 "Service Item Groups"](../page/5909.md)</small> |  |

## Keys

- Key1: Code (clustered)
- Key2: Description

## Trigger event subscribers

- OnBeforeInsertEvent: [Codeunit 5999 "Service Experience Tier"](../codeunit/5999.md) BlockInsertServiceItemGroup

## Triggers

OnDelete, OnRename

## Relations

- lookup page [Page 5909 "Service Item Groups"](../page/5909.md)
- Default Serv. Price Group Code: TableRelation [Table 6080 "Service Price Group"](../table/6080.md)

## Referenced by

16 fields in 16 objects relate to this table (TableRelation or CalcFormula).

- [Table 5901 "Service Item Line"](../table/5901.md): Service Item Group Code
- [Table 5908 "Warranty Ledger Entry"](../table/5908.md): Service Item Group (Serviced)
- [Table 5914 "Loaner Entry"](../table/5914.md): Service Item Group Code
- [Table 5920 "Fault/Resol. Cod. Relationship"](../table/5920.md): Service Item Group Code
- [Table 5940 "Service Item"](../table/5940.md): Service Item Group Code
- [Table 5945 "Troubleshooting Setup"](../table/5945.md): No.
- [Table 5956 "Resource Skill"](../table/5956.md): No.
- [Table 5964 "Service Contract Line"](../table/5964.md): Service Item Group Code
- [Table 5971 "Filed Contract Line"](../table/5971.md): Service Item Group Code
- [Table 5972 "Contract/Service Discount"](../table/5972.md): No.
- [Table 5976 "Filed Contract/Serv. Discount"](../table/5976.md): No.
- [Table 5989 "Service Shipment Item Line"](../table/5989.md): Service Item Group Code
- [Table 5998 "Standard Service Item Gr. Code"](../table/5998.md): Service Item Group Code
- [Table 6011 "Service Item Line Archive"](../table/6011.md): Service Item Group Code
- [Table extension 6452 "Serv. Item"](../tableextension/6452.md): Service Item Group
- [Table extension 6453 "Serv. Item Templ."](../tableextension/6453.md): Service Item Group

## Pages and codeunits on this table

- [Page 5909 "Service Item Groups"](../page/5909.md) (source table)

## Calls

From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an `Object::"Name"` argument. Interface dispatch and calls through events are not counted, so the list is not complete.

- [Codeunit 408 "DimensionManagement"](../codeunit/408.md) (2 calls: `OnDelete → DeleteDefaultDim`, `OnRename → RenameDefaultDim`)
- [Codeunit 5931 "Resource Skill Mgt."](../codeunit/5931.md) (1 call: `OnDelete → DeleteServItemGrResSkills`)

## Across versions

- Present in: BC23-30
- Changed (declaration) in: BC24, BC28

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

## Ask your agent

Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: `bcatlas_resolve_node(object_type: "table", object_name: "Service Item Group")`, then `bcatlas_get_procedure_body` or `bcatlas_get_neighbors` on the returned id.
