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title: How User and AI Agent Avatars Improve Record Ownership in Business Central BC 28
summary: Business Central BC 28 adds visual avatars for record creators and modifiers on list pages, showing who created or last changed a record without opening the full card. This helps teams identify ownership, reduce duplicate work, and distinguish human-created from AI-generated records.
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    why_it_matters: Establishes the operational challenge that avatars solve in shared data environments
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# How User and AI Agent Avatars Improve Record Ownership in Business Central BC 28

[Read the post](https://www.sauravdhyani.com/2026/06/how-user-and-ai-agent-avatars-improve.html) · Saurav Dhyani (Saurav Dhyani, MVP) · 2026-06-25 · 537 words · tier community · reviewed (checked by Opus)

> Business Central BC 28 adds visual avatars for record creators and modifiers on list pages, showing who created or last changed a record without opening the full card. This helps teams identify ownership, reduce duplicate work, and distinguish human-created from AI-generated records.

## Key points

- Avatars display creator and modifier information directly on list pages with full names and timestamps on hover
- Feature supports named users, system users, and AI agents to reflect Microsoft's evolving identity model
- Eliminates need to open card pages or check change logs to identify record responsibility and recent activity
- Particularly valuable in multi-department environments where automation and AI processes work alongside human users

## Quotes

- "Multiple users, departments, integrations, and automated processes work on the same records." (Establishes the operational challenge that avatars solve in shared data environments)

## Context

- Features: Creator avatars, Modifier avatars, Avatar hover tooltips, AI agent identification, Timestamp display
- Versions: BC 28, 2025 Release Wave 1

Source: Saurav Dhyani, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.