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type: post
title: "BC Friday Tips #39 Troubleshoot Connectivity"
summary: The Troubleshooting Connectivity page helps diagnose connection issues between users' computers and Business Central by checking internet connectivity, Azure CDN resources, user authentication, and service health. Access it by appending '/connectivity' to your Business Central URL.
tier: community
language: en
tags:
  - connectivity
  - troubleshooting
  - diagnostics
  - azure cdn
  - authentication
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    title: "BC Friday Tips #39 Troubleshoot Connectivity"
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    title: "BC Friday Tips #39 Troubleshoot Connectivity"
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    quote: The Troubleshooting Connectivity page can help you pinpoint what's causing the issue between your computer and Business Central.
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post_id: https://thatnavguy.com/blog/2025/bc-friday-tips-39-troubleshoot-connectivity/
source_id: thatnavguy-com
source_name: That NAV Guy
url: https://thatnavguy.com/blog/2025/bc-friday-tips-39-troubleshoot-connectivity/
published_at: "2025-07-18T00:00:00.000Z"
author: Teddy Herryanto
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words: 99
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  - text: The Troubleshooting Connectivity page can help you pinpoint what's causing the issue between your computer and Business Central.
    why_it_matters: Explains the core purpose of the diagnostic tool for resolving connectivity problems
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# BC Friday Tips #39 Troubleshoot Connectivity

[Read the post](https://thatnavguy.com/blog/2025/bc-friday-tips-39-troubleshoot-connectivity/) · That NAV Guy (Teddy Herryanto, MVP) · 2025-07-18 · 99 words · tier community · reviewed (checked by Opus)

> The Troubleshooting Connectivity page helps diagnose connection issues between users' computers and Business Central by checking internet connectivity, Azure CDN resources, user authentication, and service health. Access it by appending '/connectivity' to your Business Central URL.

## Key points

- A built-in troubleshooting page accessible via '/connectivity' endpoint identifies connection problems
- Checks internet connectivity, Azure CDN resources, authentication, and service health status
- Helps pinpoint the root cause of Business Central connection failures
- Available directly from your Business Central environment without additional tools

## Quotes

- "The Troubleshooting Connectivity page can help you pinpoint what's causing the issue between your computer and Business Central." (Explains the core purpose of the diagnostic tool for resolving connectivity problems)

## AL objects mentioned

As named in the post. A name that matches one object page by exact type and name links to it; the others stay as named.

- page "Troubleshooting Connectivity"

Not found in BC28-30: page "Troubleshooting Connectivity".

## Context

- Features: Troubleshooting Connectivity, Azure CDN resource checking, authentication verification, service health status

Source: That NAV Guy, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.