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title: "D365 Business Central: Why is my Job Queue Tasks Cue in Red?"
summary: The Job Queue Tasks cue turns red in Business Central when more than four tasks are queued or processing. You can adjust this threshold through the Cue Setup page or directly in the Cue Setup table using a configuration package.
tier: community
language: en
tags:
  - job queue
  - cue setup
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  - configuration
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    quote: The cue turns red when it displays more than four records.
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    quote: This is controlled by the Threshold 2 and the High Range Style setting in the Cue Setup.
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    title: "D365 Business Central: Why is my Job Queue Tasks Cue in Red?"
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    quote: You can use a Configuration Package to update table 9701 Cue Setup.
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post_id: https://thatnavguy.com/blog/2025/d365-business-central-why-is-my-job-queue-tasks-cue-in-red/
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url: https://thatnavguy.com/blog/2025/d365-business-central-why-is-my-job-queue-tasks-cue-in-red/
published_at: "2025-05-05T00:00:00.000Z"
author: Teddy Herryanto
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words: 131
quotes:
  - text: The cue turns red when it displays more than four records.
    why_it_matters: Explains the default behavior triggering the red visual indicator in Business Central cues
  - text: This is controlled by the Threshold 2 and the High Range Style setting in the Cue Setup.
    why_it_matters: Identifies the exact settings responsible for the red cue appearance that users can modify
  - text: You can use a Configuration Package to update table 9701 Cue Setup.
    why_it_matters: Provides a systematic approach to make changes affecting all users or multiple instances
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---

# D365 Business Central: Why is my Job Queue Tasks Cue in Red?

[Read the post](https://thatnavguy.com/blog/2025/d365-business-central-why-is-my-job-queue-tasks-cue-in-red/) · That NAV Guy (Teddy Herryanto, MVP) · 2025-05-05 · 131 words · tier community · reviewed (checked by Opus)

> The Job Queue Tasks cue turns red in Business Central when more than four tasks are queued or processing. You can adjust this threshold through the Cue Setup page or directly in the Cue Setup table using a configuration package.

## Key points

- The red cue indicates more than four tasks by default, controlled by Threshold 2 and High Range Style settings
- Changes from the page affect only the current user
- The Cue Setup table (9701) can be modified via configuration packages exported to and reimported from Excel
- Adjusting threshold values removes the red warning unless you prefer to keep it

## Quotes

- "The cue turns red when it displays more than four records." (Explains the default behavior triggering the red visual indicator in Business Central cues)
- "This is controlled by the Threshold 2 and the High Range Style setting in the Cue Setup." (Identifies the exact settings responsible for the red cue appearance that users can modify)
- "You can use a Configuration Package to update table 9701 Cue Setup." (Provides a systematic approach to make changes affecting all users or multiple instances)

## AL objects mentioned

As named in the post. A name that matches one object page by exact type and name links to it; the others stay as named.

- [table 9701 "Cue Setup"](../../objects/table/9701.md)

## Context

- Features: Cue Setup, Job Queue Tasks Cue, Threshold Configuration, Configuration Package

Source: That NAV Guy, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.