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title: Dynamics 365 Business Central – How to post a Sales Credit for an Item without affecting Inventory using an Item Charge
summary: When issuing a sales credit for an item that remains with the customer, using an Item Charge linked to the original sales shipment is preferable to posting directly to a GL account because it creates value entries that correctly update inventory reports and the Sales Amount (Actual) on item ledger entries.
tier: community
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tags:
  - sales credit memo
  - item charges
  - inventory management
  - value entries
  - item ledger entries
  - reporting accuracy
system: sales
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    title: Dynamics 365 Business Central – How to post a Sales Credit for an Item without affecting Inventory using an Item Charge
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    title: Dynamics 365 Business Central – How to post a Sales Credit for an Item without affecting Inventory using an Item Charge
    date: "2025-10-10"
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    quote: any reports based on the Inventory tables will reflect the accurate values.
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post_id: "10326"
source_id: thedynamicsexplorer-com
source_name: The Dynamics Explorer
url: https://thedynamicsexplorer.com/2025/10/10/dynamics-365-business-central-how-to-post-a-sales-credit-for-an-item-without-affecting-inventory-using-an-item-charge/
published_at: "2025-10-10T09:30:00.000Z"
author: Gavin Whittaker
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words: 1016
quotes:
  - text: any reports based on the Inventory tables will reflect the accurate values.
    why_it_matters: Demonstrates the practical benefit of the item charge approach for downstream reporting accuracy.
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  - table Item Ledger Entry
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  - table Customer Ledger Entry
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# Dynamics 365 Business Central – How to post a Sales Credit for an Item without affecting Inventory using an Item Charge

[Read the post](https://thedynamicsexplorer.com/2025/10/10/dynamics-365-business-central-how-to-post-a-sales-credit-for-an-item-without-affecting-inventory-using-an-item-charge/) · The Dynamics Explorer (Gavin Whittaker) · 2025-10-10 · 1016 words · tier community · reviewed (checked by Opus)

> When issuing a sales credit for an item that remains with the customer, using an Item Charge linked to the original sales shipment is preferable to posting directly to a GL account because it creates value entries that correctly update inventory reports and the Sales Amount (Actual) on item ledger entries.

## Key points

- Posting a sales credit memo with an inventory item automatically creates item ledger entries that return the item to inventory, which may not match the business scenario.
- Using a GL account for the credit avoids inventory adjustments but leaves the original item ledger entry's Sales Amount (Actual) unchanged, causing inventory-based reports to show incorrect values.
- Item charges can be assigned to the original sales shipment, creating value entries that properly adjust the Sales Amount (Actual) on the item ledger entry.
- The item charge approach maintains accurate inventory records and ensures reports based on inventory tables reflect correct sales amounts.

## Quotes

- "any reports based on the Inventory tables will reflect the accurate values." (Demonstrates the practical benefit of the item charge approach for downstream reporting accuracy.)

## AL objects mentioned

As named in the post. A name that matches one object page by exact type and name links to it; the others stay as named.

- [table 32 "Item Ledger Entry"](../../objects/table/32.md)
- [table 5802 "Value Entry"](../../objects/table/5802.md)
- table "Customer Ledger Entry"

Not found in BC28-30: table "Customer Ledger Entry".

## Context

- Features: Sales Credit Memo, Item Charges, Item Charge Assignment, GL Accounts

Source: The Dynamics Explorer, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.