---
id: topic/business-central/business-functionality/online-store-with-shopify
type: topic
title: Online store with Shopify
summary: "Online store with Shopify covers the Shopify Connector for Business Central: connecting a shop and synchronizing items, inventory, prices, customers, companies, orders, transactions and payouts. It answers setup, sync configuration, POS, tax matching, background jobs, troubleshooting, technical FAQ and support questions."
tier: official
language: en
system: integration
review:
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    url: https://learn.microsoft.com/dynamics365/business-central/shopify/walkthrough-setting-up-and-using-shopify
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    commit: null
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  - kind: learn
    url: https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders
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    url: https://learn.microsoft.com/dynamics365/business-central/shopify/transactions-and-payouts
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    url: https://learn.microsoft.com/dynamics365/business-central/shopify/troubleshoot
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links:
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    - https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-faq
    - https://learn.microsoft.com/dynamics365/business-central/shopify/background
    - https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-tax-matching
    - https://learn.microsoft.com/dynamics365/business-central/shopify/walkthrough-setting-up-and-using-shopify
    - https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-connector-overview
    - https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-support
    - https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders
    - https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-customers
    - https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-inventory
    - https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-items
    - https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-prices
    - https://learn.microsoft.com/dynamics365/business-central/shopify/transactions-and-payouts
    - https://learn.microsoft.com/dynamics365/business-central/shopify/troubleshoot
    - https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-pos
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  - Online store with Shopify
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narrative: generated
---

# Online store with Shopify

> Online store with Shopify covers the Shopify Connector for Business Central: connecting a shop and synchronizing items, inventory, prices, customers, companies, orders, transactions and payouts. It answers setup, sync configuration, POS, tax matching, background jobs, troubleshooting, technical FAQ and support questions.

Path: [Business functionality](../business-functionality.md) > Online store with Shopify · tier official · system integration · narrative reviewed (checked by Opus)

## Overview

The Shopify Connector provides bidirectional synchronization between Business Central and one or more Shopify stores, for both B2B and direct-to-consumer models. The area is organized by data type: items, inventory, prices, customers and companies, sales orders and fulfillment, and transactions and payouts. Each has its own page with configuration options.

Start with the Shopify Connector Overview, then the getting-started subtopic, which explains connecting a store and creating a Shopify test account. Next, use "Set up and use the Shopify Connector" as the walkthrough, and the per-data-type pages for detail.

Operational pages cover running tasks in the background and recurrently with job queues, troubleshooting (foreground runs, logs, skipped records, sync reset), Shopify POS, and AI-assisted Shopify Tax Matching for Business Central US. The technical FAQ covers API versions and extensibility, and the support page lists support paths.

## Key points

- Overview: multi-shop support and bidirectional sync of items, inventory, customers, orders and transactions, for B2B and DTC.
- Getting started covers connecting a store, synchronizing core data, and creating a Shopify test account.
- Item sync supports export and import, SKU and barcode mapping strategies, variants and images.
- Price sync sends prices from Business Central, with multiple currencies, VAT, markets, B2B catalogs, and customer price and discount groups.
- Order sync handles shop vs presentment currency, auto-creation of sales documents, returns and refunds, location mapping, gift cards, and shipment sync to Shopify.
- Transactions and payouts pages cover Shopify Payments, payment method mapping and reconciliation with bank accounts.
- Background tasks run through job queue entries, either manual or recurring, monitored from Shopify Activities in the Business Manager Role Center.
- Troubleshooting uses foreground task execution, logs, skipped records tracking and sync date reset; the technical FAQ covers the GraphQL Admin API versioning and extensibility.

## Subtopics

- [Get started with the Shopify connector](online-store-with-shopify/get-started-with-the-shopify-connector.md) (2 pages)

## More Learn pages

- [FAQ for technical details](https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-faq): Implementation details related to the Shopify connector.
- [Run tasks in the background and recurrently](https://learn.microsoft.com/dynamics365/business-central/shopify/background): Configure synchronization of data between Business Central and Shopify in the background.
- [Set up and use Shopify Tax Matching](https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-tax-matching): Learn how to set up Shopify Tax Matching, review suggested tax jurisdiction matches, and approve tax setup for imported orders.
- [Set up and use the Shopify Connector](https://learn.microsoft.com/dynamics365/business-central/shopify/walkthrough-setting-up-and-using-shopify): Various integration scenarios for demonstrating workflow between Shopify and Business Central
- [Shopify Connector Overview](https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-connector-overview): Learn to use Shopify Connector to synchronize orders, stock, and customer information to fulfill orders faster, and better serve customers.
- [Support for the Shopify Connector](https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-support): Support options related to the Shopify Connector.
- [Synchronize and fulfill sales orders](https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-orders): Set up and run import and processing of sales orders from Shopify.
- [Synchronize customers and companies](https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-customers): Import customers and companies from or export to Shopify.
- [Synchronize inventory with Shopify](https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-inventory): Set up and run inventory synchronization between Business Central and Shopify, including location mapping and fulfillment strategies.
- [Synchronize items with Shopify](https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-items): Set up and run synchronizations of items, products, images, and variants between Shopify and Business Central.
- [Synchronize prices with Shopify](https://learn.microsoft.com/dynamics365/business-central/shopify/synchronize-prices): Set up and manage price synchronization between Business Central and Shopify, including B2B pricing, market-specific pricing, and how tax settings affect exported prices.
- [Synchronize transactions and payouts](https://learn.microsoft.com/dynamics365/business-central/shopify/transactions-and-payouts): Set up and run import of transactions and payouts from Shopify.
- [Troubleshooting the Shopify and Business Central synchronization](https://learn.microsoft.com/dynamics365/business-central/shopify/troubleshoot): Learn what to do if something goes wrong when you synchronize data between Shopify and Business Central.
- [Working with Shopify POS](https://learn.microsoft.com/dynamics365/business-central/shopify/shopify-pos): Special notes related to Shopify as a Sales Channel.

## Videos, posts and code changes

Linked by a Haiku matcher with a grounding quote from the item's summary (link/topics.ts); machine-generated.

- [#10775 [Shopify] Optimize unmapped cue counts](../../../changes/bcapps/10775.md) (code change): "Shopify Activities cues for unmapped customers, products and companies"
- [#11400 [Shopify] Handle missing variant mapping in product action](../../../changes/bcapps/11400.md) (code change): "Show product in Shopify action on the Item Card and Item List is now enabled"
- [#11866 [Shopify] Disable Sync Shipments To Shopify when no Shopify orders exist](../../../changes/bcapps/11866.md) (code change): "Sync Shipments To Shopify action on the Shopify Orders page"
- [#12139 [Shopify] Disable Create Sales Documents for empty order views](../../../changes/bcapps/12139.md) (code change): "The Create Sales Documents action on the Shopify Orders page is now disabled"
- [#12260 [Shopify] Fix shop card transaction navigation](../../../changes/bcapps/12260.md) (code change): "Shopify Shop Card payment transaction navigation now opens the correct transaction"
- [#8554 [Shopify] Fix incorrect G/L line on credit memo for refund with exchange item](../../../changes/bcapps/8554.md) (code change): "Shopify connector now correctly handles credit memos for refunds involving exchange items"
- [#8587 [Shopify] Make codeunit 30272 "Shpfy Update Price Source" public](../../../changes/bcapps/8587.md) (code change): "Shopify price calculation logic through explicit bind/unbind subscriptions"
- [#8679 [Shopify] Fix missing shop currency mapping on order transactions](../../../changes/bcapps/8679.md) (code change): "Shop currency code mapping on Shopify order transactions was accidentally removed"
- [#8713 [Shopify] Expose Product facade procedures for Add to Shopify parity](../../../changes/bcapps/8713.md) (code change): "Three new public procedures are added to the Shopify Product facade"
- [#8871 Issue#7867: Removed the access restriction for procedures in the confirmation window.](../../../changes/bcapps/8871.md) (code change): "The Shopify Add Item Confirm page now allows unrestricted access to its procedures"
- [#9109 [Shopify] Add Transactions navigation action to Shopify Refund page](../../../changes/bcapps/9109.md) (code change): "Shopify Refund page now includes a Transactions navigation action"
- [#9112 [Shopify] Skip refund credit memo while transaction is pending](../../../changes/bcapps/9112.md) (code change): "Shopify refund processing now skips credit memo creation when the refund transaction is still pending"
- [#9146 [Shopify] Fix GraphQL rate limiter under-waiting after elapsed time](../../../changes/bcapps/9146.md) (code change): "Shopify connector's GraphQL rate limiter was waiting incorrectly"
- [#9188 [Shopify] Create BC customer on order import when Shopify customer has no default address](../../../changes/bcapps/9188.md) (code change): "Shopify connector now handles customer sync when no default address is set"
- [#9211 [Shopify] Surface skipped records and sent JSONL for bulk price sync](../../../changes/bcapps/9211.md) (code change): "bulk price sync reverts variants that Shopify rejected, the Shopify connector now logs"
- [#9316 [Shopify] Preserve manually set Sell-to Customer No. when Bill-to mapping fails](../../../changes/bcapps/9316.md) (code change): "Shopify Connector bug where manually set Sell-to Customer No. was overwritten"
- [#9525 [Shopify] Automatic Transaction Posting](../../../changes/bcapps/9525.md) (code change): "Shopify payment transactions can now be automatically posted as general journal lines"
- [#9537 [Shopify] Store tax lines linked to order shipping charges](../../../changes/bcapps/9537.md) (code change): "Shopify order imports now persist tax lines linked to shipping charges"
- [#9959 [Shopify] Add catalog filters to Sync Catalog Prices report](../../../changes/bcapps/9959.md) (code change): "Sync Catalog Prices report now supports filtering by individual catalogs"
- [What's New: Shopify Connector B2B Functionality (2024 release wave 1)](../../../videos/3tmaVpPTQLw.md) (video): "Shopify connector; b2b; order editing; company synchronization; customer synchronization"
- [What's New: Product Information Management in Shopify Connector (2026 release wave 1)](../../../videos/6vHJQggN4F4.md) (video): "Product Information Management in Shopify Connector; Item Variant Image Export to Shopify; Item Attributes for Shopify Options"
- [What's New: Shopify Connector (2024 release wave 2) in 2 minutes](../../../videos/AR2FiD64wbw.md) (video): "Shopify Connector; Meta Fields Import/Export; Language Translation Synchronization"
- [What's New: Shopify Connector - Overview (2026 release wave 1)](../../../videos/B-pxLlb-UN0.md) (video): "Shopify Connector - Overview; Item variant images and attributes support; Shopify collections import"
- [What's New in Shopify Connector: Shopify B2B Companies and Company Locations (2025 release wave 1)](../../../videos/BwBR8JwwQa4.md) (video): "shopify connector; b2b; company locations; tax id mapping; payment terms"
- [What's New in Shopify Connector: Prices for Markets (2025 release wave 2)](../../../videos/gy_6QnFpiEw.md) (video): "shopify connector; market pricing; multi-currency; price catalogs"
- [What's New: Processing of Presentment Currencies in Shopify (2026 release wave 1)](../../../videos/NMO822Jf_4E.md) (video): "Processing of Presentment Currencies in Shopify; multi-currency"
- [What's New: Shopify Connector (2024 release wave 2)](../../../videos/p-pwG6f5srY.md) (video): "Shopify Connector (2024 release wave 2). Topics: shopify connector"

## Business Central pages and reports

The pages, reports and queries this hub's Learn pages name (ms.search.form, API reference), joined to the code by exact object id (data/index/docs-objects.json); a page shows the table it runs on.

- [Page 30100 "Shpfy Activities"](../../../objects/page/30100.md) · captioned "Shopify Activities" · on [Table 30100 "Shpfy Cue"](../../../objects/table/30100.md)
- [Page 30101 "Shpfy Shop Card"](../../../objects/page/30101.md) · captioned "Shopify Shop Card" · on [Table 30102 "Shpfy Shop"](../../../objects/table/30102.md)
- [Page 30102 "Shpfy Shops"](../../../objects/page/30102.md) · captioned "Shopify Shops" · on [Table 30102 "Shpfy Shop"](../../../objects/table/30102.md)
- [Page 30105 "Shpfy Customer Adresses"](../../../objects/page/30105.md) · captioned "Addresses" · on [Table 30106 "Shpfy Customer Address"](../../../objects/table/30106.md)
- [Page 30106 "Shpfy Customer Card"](../../../objects/page/30106.md) · captioned "Shopify Customer Card" · on [Table 30105 "Shpfy Customer"](../../../objects/table/30105.md)
- [Page 30107 "Shpfy Customers"](../../../objects/page/30107.md) · captioned "Shopify Customers" · on [Table 30105 "Shpfy Customer"](../../../objects/table/30105.md)
- [Page 30108 "Shpfy Customer Templates"](../../../objects/page/30108.md) · captioned "Shopify Customer Setup by Country/Region" · on [Table 30107 "Shpfy Customer Template"](../../../objects/table/30107.md)
- [Page 30109 "Shpfy Tax Areas"](../../../objects/page/30109.md) · captioned "Shopify Tax Areas" · on [Table 30109 "Shpfy Tax Area"](../../../objects/table/30109.md)
- [Page 30110 "Shpfy Gift Cards"](../../../objects/page/30110.md) · captioned "Shopify Gift Cards" · on [Table 30110 "Shpfy Gift Card"](../../../objects/table/30110.md)
- [Page 30111 "Shpfy Gift Card Transactions"](../../../objects/page/30111.md) · captioned "Shopify Gift Card Transactions" · on [Table 30133 "Shpfy Order Transaction"](../../../objects/table/30133.md)
- [Page 30112 "Shpfy Order Fulfillments"](../../../objects/page/30112.md) · captioned "Shopify Completed Fulfillments" · on [Table 30111 "Shpfy Order Fulfillment"](../../../objects/table/30111.md)
- [Page 30113 "Shpfy Order"](../../../objects/page/30113.md) · captioned "Shopify Order" · on [Table 30118 "Shpfy Order Header"](../../../objects/table/30118.md)
- [Page 30114 "Shpfy Order Attributes"](../../../objects/page/30114.md) · captioned "Shopify Order Attributes" · on [Table 30116 "Shpfy Order Attribute"](../../../objects/table/30116.md)
- [Page 30115 "Shpfy Orders"](../../../objects/page/30115.md) · captioned "Shopify Orders" · on [Table 30118 "Shpfy Order Header"](../../../objects/table/30118.md)
- [Page 30116 "Shpfy Inventory FactBox"](../../../objects/page/30116.md) · captioned "Shopify Inventory Factbox" · on [Table 30112 "Shpfy Shop Inventory"](../../../objects/table/30112.md)
- [Page 30117 "Shpfy Shop Locations Mapping"](../../../objects/page/30117.md) · captioned "Shopify Shop Locations" · on [Table 30113 "Shpfy Shop Location"](../../../objects/table/30113.md)
- [Page 30118 "Shpfy Data Capture List"](../../../objects/page/30118.md) · captioned "Shopify Data Capture List" · on [Table 30114 "Shpfy Data Capture"](../../../objects/table/30114.md)
- [Page 30119 "Shpfy Log Entries"](../../../objects/page/30119.md) · captioned "Shopify Log Entries" · on [Table 30115 "Shpfy Log Entry"](../../../objects/table/30115.md)
- [Page 30120 "Shpfy Log Entry Card"](../../../objects/page/30120.md) · captioned "Shopify Log Entry" · on [Table 30115 "Shpfy Log Entry"](../../../objects/table/30115.md)
- [Page 30121 "Shpfy Orders to Import"](../../../objects/page/30121.md) · captioned "Shopify Orders to Import" · on [Table 30121 "Shpfy Orders to Import"](../../../objects/table/30121.md)
- [Page 30122 "Shpfy Order Subform"](../../../objects/page/30122.md) · captioned "Shopify Order Lines" · on [Table 30119 "Shpfy Order Line"](../../../objects/table/30119.md)
- [Page 30123 "Shpfy Order Risks"](../../../objects/page/30123.md) · captioned "Shopify Order Risks" · on [Table 30123 "Shpfy Order Risk"](../../../objects/table/30123.md)
- [Page 30124 "Shpfy Payment Transactions"](../../../objects/page/30124.md) · captioned "Shopify Payment Transactions" · on [Table 30124 "Shpfy Payment Transaction"](../../../objects/table/30124.md)
- [Page 30125 "Shpfy Payouts"](../../../objects/page/30125.md) · captioned "Shopify Payouts" · on [Table 30125 "Shpfy Payout"](../../../objects/table/30125.md)
- [Page 30126 "Shpfy Products"](../../../objects/page/30126.md) · captioned "Shopify Products" · on [Table 30127 "Shpfy Product"](../../../objects/table/30127.md)
- [Page 30127 "Shpfy Variants"](../../../objects/page/30127.md) · captioned "Shopify Variants" · on [Table 30129 "Shpfy Variant"](../../../objects/table/30129.md)
- [Page 30128 "Shpfy Order Shipping Charges"](../../../objects/page/30128.md) · captioned "Shopify Order Shipping Charges" · on [Table 30130 "Shpfy Order Shipping Charges"](../../../objects/table/30130.md)
- [Page 30129 "Shpfy Shipment Methods Mapping"](../../../objects/page/30129.md) · captioned "Shopify Shipment Methods" · on [Table 30131 "Shpfy Shipment Method Mapping"](../../../objects/table/30131.md)
- [Page 30130 "Shpfy Credit Card Companies"](../../../objects/page/30130.md) · captioned "Shopify Credit Card Companies" · on [Table 30132 "Shpfy Credit Card Company"](../../../objects/table/30132.md)
- [Page 30131 "Shpfy Order Transactions"](../../../objects/page/30131.md) · captioned "Shopify Order Transactions" · on [Table 30133 "Shpfy Order Transaction"](../../../objects/table/30133.md)
- [Page 30132 "Shpfy Payment Methods Mapping"](../../../objects/page/30132.md) · captioned "Shopify Payment Methods Mapping" · on [Table 30134 "Shpfy Payment Method Mapping"](../../../objects/table/30134.md)
- [Page 30133 "Shpfy Transaction Gateways"](../../../objects/page/30133.md) · captioned "Shopify Transaction Gateways" · on [Table 30135 "Shpfy Transaction Gateway"](../../../objects/table/30135.md)
- [Page 30134 "Shpfy Transactions"](../../../objects/page/30134.md) · captioned "Shopify Transactions" · on [Table 30133 "Shpfy Order Transaction"](../../../objects/table/30133.md)
- [Page 30145 "Shpfy Refund"](../../../objects/page/30145.md) · captioned "Shopify Refund" · on [Table 30142 "Shpfy Refund Header"](../../../objects/table/30142.md)
- [Page 30147 "Shpfy Refunds"](../../../objects/page/30147.md) · captioned "Shopify Refunds" · on [Table 30142 "Shpfy Refund Header"](../../../objects/table/30142.md)
- [Page 30150 "Shpfy Returns"](../../../objects/page/30150.md) · captioned "Shopify Returns" · on [Table 30147 "Shpfy Return Header"](../../../objects/table/30147.md)
- [Page 30151 "Shpfy Return"](../../../objects/page/30151.md) · captioned "Shopify Return" · on [Table 30147 "Shpfy Return Header"](../../../objects/table/30147.md)
- [Page 30156 "Shpfy Companies"](../../../objects/page/30156.md) · captioned "Shopify Companies" · on [Table 30150 "Shpfy Company"](../../../objects/table/30150.md)
- [Page 30157 "Shpfy Company Card"](../../../objects/page/30157.md) · captioned "Shopify Company Card" · on [Table 30150 "Shpfy Company"](../../../objects/table/30150.md)
- [Page 30159 "Shpfy Catalogs"](../../../objects/page/30159.md) · captioned "Shopify B2B Catalogs" · on [Table 30152 "Shpfy Catalog"](../../../objects/table/30152.md)
- [Page 30167 "Shpfy Sales Channels"](../../../objects/page/30167.md) · captioned "Shopify Sales Channels" · on [Table 30160 "Shpfy Sales Channel"](../../../objects/table/30160.md)
- [Page 30168 "Shpfy Order Tax Lines"](../../../objects/page/30168.md) · captioned "Shopify Order Tax Lines" · on [Table 30122 "Shpfy Order Tax Line"](../../../objects/table/30122.md)
- [Page 30174 "Shpfy Market Catalogs"](../../../objects/page/30174.md) · captioned "Shopify Market Catalogs" · on [Table 30152 "Shpfy Catalog"](../../../objects/table/30152.md)
- [Page 30103 "Shpfy Tag Factbox"](../../../objects/page/30103.md) · captioned "Shopify Tags" · on [Table 30104 "Shpfy Tag"](../../../objects/table/30104.md) · via [Get started with the Shopify connector](online-store-with-shopify/get-started-with-the-shopify-connector.md)
- [Page 30104 "Shpfy Tags"](../../../objects/page/30104.md) · captioned "Shopify Tags" · on [Table 30104 "Shpfy Tag"](../../../objects/table/30104.md) · via [Get started with the Shopify connector](online-store-with-shopify/get-started-with-the-shopify-connector.md)
- [Page 30135 "Shpfy Authentication"](../../../objects/page/30135.md) · captioned "Waiting for a response - do not close this page" · via [Get started with the Shopify connector](online-store-with-shopify/get-started-with-the-shopify-connector.md)

Source: Microsoft Learn (CC BY 4.0). Descriptions are Learn's own.
