---
id: topic/dev-itpro/administration
type: topic
title: Administration
summary: "Administration of Business Central online: how tenants and environments are organized, run, monitored, supported and migrated to. It answers questions on the admin center, permissions and licensing, setup and onboarding, telemetry, technical support, admin APIs and migration."
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  - kind: learn
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  - kind: learn
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    commit: null
    t: null
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---

# Administration

> Administration of Business Central online: how tenants and environments are organized, run, monitored, supported and migrated to. It answers questions on the admin center, permissions and licensing, setup and onboarding, telemetry, technical support, admin APIs and migration.

Path: Administration · tier official · system administration · narrative reviewed (checked by Opus)

## Overview

This section is for internal administrators and delegated partners who run Business Central online tenants. The entry page covers user management, permissions assignment, licensing, environment updates, telemetry and partner relationships, and points to the subtopics for detail.

The subtopics split by task. "Understand Business Central online" explains the service itself: tenants, environments, companies, update cycles, limits and support. "Admin center" covers day-to-day work such as the environment lifecycle, apps, updates, capacity and billing. "Entitlements and permissions" explains licensing and access control. "Prepare Business Central" and "Onboard your customers" help partners get an environment and new users ready. "Monitor and analyze telemetry" and "Manage technical support" cover observability and escalation. The Automation API, Cloud Migration API and "Migrate to Business Central online" cover automation and moving data in from other systems.

Start with "Understand Business Central online" if the service is new to you, then go to "Admin center" for operational tasks. Use the telemetry subtopic when you need to diagnose or alert on behavior.

## Key points

- Admin center manages environments: create, copy, rename, delete, restore, transfer and export, plus apps, updates, access, capacity, telemetry, notifications and billing.
- Online fundamentals include tenants, environments, companies, environment types, update cycles, version numbers, operation limits, and country/region and language availability.
- Entitlements, permissions and permission sets differ; special permission sets include SUPER, D365 BASIC and SYSTEM APP.
- Preparation tasks include configuration packages, tenant and marketplace app deployment, Excel and Outlook add-ins, feature management and app key vaults.
- Onboarding covers trials and sign-ups, the SignupContext parameter, the Welcome banner, checklists, teaching tips and tours.
- Telemetry uses Application Insights, with event IDs, KQL and Power BI analysis, alerting and cost control (the largest subtopic at 70 pages).
- Technical support pages cover troubleshooting tools, escalating to Microsoft, and reporting performance problems and production outages.
- Migration sources include on-premises Business Central, Dynamics NAV, GP, SL and any SQL source; the section also has separate Automation API (55 pages) and Cloud Migration API (26 pages) subtopics.

## Subtopics

- [Understand Business Central online](administration/understand-business-central-online.md) (16 pages)
- [Admin center](administration/admin-center.md) (31 pages)
- [Entitlements and permissions](administration/entitlements-and-permissions.md) (3 pages)
- [Prepare Business Central](administration/prepare-business-central.md) (13 pages)
- [Onboard your customers](administration/onboard-your-customers.md) (8 pages)
- [Monitor and analyze telemetry](administration/monitor-and-analyze-telemetry.md) (70 pages)
- [Manage technical support](administration/manage-technical-support.md) (5 pages)
- [Automation API](administration/automation-api.md) (55 pages)
- [Cloud Migration API](administration/cloud-migration-api.md) (26 pages)
- [Migrate to Business Central online](administration/migrate-to-business-central-online.md) (47 pages)

## More Learn pages

- [Administration of Business Central Online](https://learn.microsoft.com/dynamics365/business-central/dev-itpro/administration/tenant-administration): Learn about how you as the internal administrator or as a reselling partner can manage online tenants of Dynamics 365 Business Central.

## Business Central pages and reports

The pages, reports and queries this hub's Learn pages name (ms.search.form, API reference), joined to the code by exact object id (data/index/docs-objects.json); a page shows the table it runs on.

- [Page 9 "Languages"](../../objects/page/9.md) · on [Table 8 "Language"](../../objects/table/8.md) · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 1340 "Config Templates"](../../objects/page/1340.md) · captioned "Templates" · on [Table 8618 "Config. Template Header"](../../objects/table/8618.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 1480 "Excel Centralized Depl. Wizard"](../../objects/page/1480.md) · captioned "Excel Add-in Centralized Deployment" · on [Table 1480 "Edit in Excel Settings"](../../objects/table/1480.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 1799 "Data Migration Overview"](../../objects/page/1799.md) · on [Table 1799 "Data Migration Status"](../../objects/table/1799.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 1800 "Configuration Package Files"](../../objects/page/1800.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 1801 "Assisted Setup"](../../objects/page/1801.md) · on [Table 1990 "Guided Experience Item"](../../objects/table/1990.md) · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 1803 "Assisted Company Setup Wizard"](../../objects/page/1803.md) · captioned "Company Setup" · on [Table 8627 "Config. Setup"](../../objects/table/8627.md) · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 1807 "Data Migration Settings"](../../objects/page/1807.md) · on [Table 1806 "Data Migration Setup"](../../objects/table/1806.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 2500 "Extension Management"](../../objects/page/2500.md) · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 3563 "Allowed Languages"](../../objects/page/3563.md) · on [Table 3563 "Allowed Language"](../../objects/table/3563.md) · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 4003 "Intelligent Cloud Management"](../../objects/page/4003.md) · captioned "Cloud Migration Management" · on [Table 4001 "Hybrid Replication Summary"](../../objects/table/4001.md) · via [Migrate to Business Central online](administration/migrate-to-business-central-online.md)
- [Page 4750 "Recommended Apps List"](../../objects/page/4750.md) · captioned "Recommended Apps" · on [Table 4750 "Recommended Apps"](../../objects/table/4750.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 4751 "Recommended App Card"](../../objects/page/4751.md) · on [Table 4750 "Recommended Apps"](../../objects/table/4750.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8610 "Config. Questionnaire"](../../objects/page/8610.md) · captioned "Configuration Questionnaire" · on [Table 8610 "Config. Questionnaire"](../../objects/table/8610.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8613 "Config. Question Areas"](../../objects/page/8613.md) · on [Table 8611 "Config. Question Area"](../../objects/table/8611.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8614 "Config. Package Card"](../../objects/page/8614.md) · on [Table 8623 "Config. Package"](../../objects/table/8623.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8615 "Config. Packages"](../../objects/page/8615.md) · captioned "Configuration Packages" · on [Table 8623 "Config. Package"](../../objects/table/8623.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8620 "Config. Template List"](../../objects/page/8620.md) · captioned "Configuration Templates" · on [Table 8618 "Config. Template Header"](../../objects/table/8618.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 8632 "Config. Worksheet"](../../objects/page/8632.md) · captioned "Configuration Worksheet" · on [Table 8622 "Config. Line"](../../objects/table/8622.md) · via [Prepare Business Central](administration/prepare-business-central.md)
- [Page 9882 "Report Res. Govern. Settings"](../../objects/page/9882.md) · captioned "Report Limits and Settings" · via [Understand Business Central online](administration/understand-business-central-online.md)
- [Page 20350 "Connectivity Apps"](../../objects/page/20350.md) · on [Table 20350 "Connectivity App"](../../objects/table/20350.md) · via [Understand Business Central online](administration/understand-business-central-online.md)

Learn also names 1 object with no object page: page/2502.

Source: Microsoft Learn (CC BY 4.0). Descriptions are Learn's own.