---
id: video/2Zz55J8rt8I
type: video
title: Use Teaching Tips to Educate and Guide Users
summary: "Teaching tips in Business Central: how to write them for users on a page, and how they relate to documentation and tours. Guidance covers keeping tips brief, limiting them to the three most important things, and that page order sets their sequence."
tier: official
language: en
tags:
  - teaching tips
  - user education
  - onboarding
  - ui design
  - help documentation
  - tours
  - user guidance
system: development
review:
  state: reviewed
  by: opus
  at: "2026-10-07T23:08:00.307Z"
  flags: []
generated:
  at: "2026-10-13T00:32:41.360Z"
  pipeline: 0.2.0
  prompts:
    extract-video: 1
    summarize-video: 2
  input_hash: 660e8860e8545f2b3ad39c5f0ece1483647ac4a3ab9c8c169256ca1d0b6abf10
evidence:
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 20
    quote: teaching tips are a valuable method for educating users about what they can do in a particular particular page
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 20
    quote: be brief make sure the user understands the key value of the page as if you would introduce it in one sentence
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=56s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 56
    quote: you can't use teaching tips to prescribe a certain business process
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=77s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 77
    quote: the sequence of the teaching tips is controlled by the order they appear on the page top to bottom
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=98s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 98
    quote: shorter and fewer tips is usually better if you try to communicate too much
  - kind: video
    url: https://www.youtube.com/watch?v=2Zz55J8rt8I&t=114s
    title: Use Teaching Tips to Educate and Guide Users
    date: "2024-04-18T14:21:12.000Z"
    commit: null
    t: 114
    quote: narrow it down and think about the three most important things us just really need to discover and understand
links:
  learn: []
  objects: []
  features: []
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
video_id: 2Zz55J8rt8I
channel: yt-microsoft
source_name: Microsoft Dynamics 365 Business Central (YouTube)
url: https://www.youtube.com/watch?v=2Zz55J8rt8I
published_at: "2024-04-18T14:21:12.000Z"
duration_s: 139
captions: full
audience:
  - developer
  - functional consultant
  - administrator
chapters:
  - t: 0
    title: Introduction to Teaching Tips
  - t: 20
    title: Creating Effective Teaching Tips Content
  - t: 41
    title: Teaching Tips vs Documentation
  - t: 56
    title: Using Tours with Teaching Tips
  - t: 77
    title: Sequencing and Page Layout
  - t: 98
    title: "Best Practices: Keep It Brief"
  - t: 114
    title: Conclusion and Resources
features:
  - name: Teaching Tips
    status: unclear
    t: 20
    verified: false
    status_source: video
  - name: Tours with Teaching Tips
    status: unclear
    t: 56
    verified: false
    status_source: video
objects_mentioned: []
quotes:
  - t: 20
    text: teaching tips are a valuable method for educating users about what they can do in a particular particular page
    check: exact
  - t: 20
    text: be brief make sure the user understands the key value of the page as if you would introduce it in one sentence
    check: exact
  - t: 56
    text: you can't use teaching tips to prescribe a certain business process
    check: exact
  - t: 77
    text: the sequence of the teaching tips is controlled by the order they appear on the page top to bottom
    check: exact
  - t: 98
    text: shorter and fewer tips is usually better if you try to communicate too much
    check: fuzzy
  - t: 114
    text: narrow it down and think about the three most important things us just really need to discover and understand
    check: exact
---

# Use Teaching Tips to Educate and Guide Users

> Teaching tips in Business Central: how to write them for users on a page, and how they relate to documentation and tours. Guidance covers keeping tips brief, limiting them to the three most important things, and that page order sets their sequence.

[Watch on YouTube](https://www.youtube.com/watch?v=2Zz55J8rt8I) · Microsoft Dynamics 365 Business Central (YouTube) · 2024-04-18 · 2:19 · tier official · reviewed (checked by Opus)

## Overview

This 2-minute video from the Dynamics 365 Business Central channel (published 2024-04-18) explains how to use teaching tips to tell users what they can do on a page. A tip should state the key value of the page, as if introducing it in one sentence, rather than explain how to use it.

It also covers how teaching tips differ from documentation, how tours with teaching tips can point to specific actions or fields, and how the order of tips follows the page layout from top to bottom. The main advice is to keep tips short and few, because users may skip them if there are too many.

## Key points

- Use teaching tips to educate users about what they can do on a particular page.
- Keep each tip brief and state the key value of the page as if introducing it in one sentence.
- Focus on the page's value, not on how to use it; users can find relevant documentation for that.
- Teaching tips cannot be used to prescribe a business process.
- Tip sequence is controlled by the order they appear on the page, top to bottom.
- Limit tips to the three most important things; too many may be skipped or ignored.
- Tours with teaching tips can point to particular actions or fields and explain them, which helps users discover key elements.

## Chapters

- [0:00](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=0s) Introduction to Teaching Tips
- [0:20](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s) Creating Effective Teaching Tips Content
- [0:41](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=41s) Teaching Tips vs Documentation
- [0:56](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=56s) Using Tours with Teaching Tips
- [1:17](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=77s) Sequencing and Page Layout
- [1:38](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=98s) Best Practices: Keep It Brief
- [1:54](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=114s) Conclusion and Resources

## Features

Every feature below: status not stated.

| Feature | At |
|---|---|
| Teaching Tips | [0:20](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s) |
| Tours with Teaching Tips | [0:56](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=56s) |

## Quotes

- [0:20](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s) "teaching tips are a valuable method for educating users about what they can do in a particular particular page"
- [0:20](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=20s) "be brief make sure the user understands the key value of the page as if you would introduce it in one sentence"
- [0:56](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=56s) "you can't use teaching tips to prescribe a certain business process"
- [1:17](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=77s) "the sequence of the teaching tips is controlled by the order they appear on the page top to bottom"
- [1:38](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=98s) "shorter and fewer tips is usually better if you try to communicate too much"
- [1:54](https://www.youtube.com/watch?v=2Zz55J8rt8I&t=114s) "narrow it down and think about the three most important things us just really need to discover and understand"

Presenters (as heard): Sarah.
