--- id: video/5Qfc7r618OM type: video title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" summary: "Shopify connector skipped records page in Business Central: it shows records skipped during export to Shopify because they are invalid or likely to be rejected. The video opens the page from the sync notification, fixes a customer with a missing email using Show record, and points out the logging mode field, where both All and Error only log skipped entries." tier: official language: en tags: - shopify connector - skipped records - export validation - integration troubleshooting - logging mode - data synchronization - error handling system: integration review: state: reviewed by: opus at: "2026-10-07T23:01:16.650Z" flags: [] generated: at: "2026-10-07T23:01:16.693Z" pipeline: 0.2.0 prompts: extract-video: 1 summarize-video: 2 input_hash: d2950056e117be363f7c1672960aafe0bf5ebcde19c4a8be5311533692e777ab evidence: - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=6s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 6 quote: When business experiences a problem with the integration between the front end Shopify and back end Business Central, it is important to quickly find - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=23s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 23 quote: When exporting data to Shopify, the Shopify connector skips records if they are invalid for export or likely to be rejected by Shopify. - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 38 quote: During synchronization, a notification about skipped records appears. Choose view skipped records to open the Shopify skipped records page. - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 38 quote: There is an entry indicating an email is missing, which is a required field. - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=67s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 67 quote: Before closing the page, notice other examples related to items or sales invoice exports. - kind: video url: https://www.youtube.com/watch?v=5Qfc7r618OM&t=84s title: "What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)" date: "2025-04-01T15:00:07.000Z" commit: null t: 84 quote: The functionality is controlled by the logging mode field. Both all and error only activate logging of skipped entries. links: learn: [] objects: [] features: [] topics: [] localizations: [] videos: [] posts: [] guidelines: [] video_id: 5Qfc7r618OM channel: yt-microsoft source_name: Microsoft Dynamics 365 Business Central (YouTube) url: https://www.youtube.com/watch?v=5Qfc7r618OM published_at: "2025-04-01T15:00:07.000Z" duration_s: 107 captions: full audience: - functional consultant - administrator - end user chapters: - t: 0 title: Introduction to troubleshooting Shopify integration - t: 23 title: Skipped records during export - t: 38 title: Viewing the skipped records page - t: 54 title: Inspecting and fixing invalid records - t: 76 title: Successful export after correction - t: 84 title: Logging mode control and conclusion features: - name: Shopify skipped records page status: unclear t: 23 verified: false status_source: video - name: Logging mode field for Shopify connector status: unclear t: 84 verified: false status_source: video - name: Show record functionality in skipped records page status: unclear t: 54 verified: false status_source: video objects_mentioned: - page Shopify skipped records page - page customer card page quotes: - t: 6 text: When business experiences a problem with the integration between the front end Shopify and back end Business Central, it is important to quickly find check: exact - t: 23 text: When exporting data to Shopify, the Shopify connector skips records if they are invalid for export or likely to be rejected by Shopify. check: exact - t: 38 text: During synchronization, a notification about skipped records appears. Choose view skipped records to open the Shopify skipped records page. check: exact - t: 38 text: There is an entry indicating an email is missing, which is a required field. check: exact - t: 67 text: Before closing the page, notice other examples related to items or sales invoice exports. check: exact - t: 84 text: The functionality is controlled by the logging mode field. Both all and error only activate logging of skipped entries. check: exact --- # What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025) > Shopify connector skipped records page in Business Central: it shows records skipped during export to Shopify because they are invalid or likely to be rejected. The video opens the page from the sync notification, fixes a customer with a missing email using Show record, and points out the logging mode field, where both All and Error only log skipped entries. [Watch on YouTube](https://www.youtube.com/watch?v=5Qfc7r618OM) · Microsoft Dynamics 365 Business Central (YouTube) · 2025-04-01 · 1:47 · tier official · reviewed (checked by Opus) ## Overview The video explains how to troubleshoot export problems between Business Central and Shopify. When the Shopify connector exports data, it skips records that are invalid for export or likely to be rejected by Shopify. During synchronization a notification about skipped records appears. Choosing view skipped records opens the Shopify skipped records page. The demo shows an entry saying an email is missing, a required field. The user opens the source customer card with the show record function, corrects the issue, and the next export succeeds. Logging of skipped entries is controlled by the logging mode field. ## Key points - The Shopify connector skips records during export if they are invalid or likely to be rejected by Shopify. - In the demo scenario, customer data is exported as a Shopify company. - A notification about skipped records appears during synchronization; choose view skipped records to open the Shopify skipped records page. - The demo shows an entry for a missing email, a required field, on a customer record. - Show record on a skipped entry opens the source record card (the customer card in the demo) so you can correct it. - The skipped records page also shows examples related to item and sales invoice exports. - After the record is corrected, the export succeeds. ## Chapters - [0:00](https://www.youtube.com/watch?v=5Qfc7r618OM&t=0s) Introduction to troubleshooting Shopify integration - [0:23](https://www.youtube.com/watch?v=5Qfc7r618OM&t=23s) Skipped records during export - [0:38](https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s) Viewing the skipped records page - [0:54](https://www.youtube.com/watch?v=5Qfc7r618OM&t=54s) Inspecting and fixing invalid records - [1:16](https://www.youtube.com/watch?v=5Qfc7r618OM&t=76s) Successful export after correction - [1:24](https://www.youtube.com/watch?v=5Qfc7r618OM&t=84s) Logging mode control and conclusion ## Features | Feature | Status | At | |---|---|---| | Shopify skipped records page | status not stated, demoed | [0:23](https://www.youtube.com/watch?v=5Qfc7r618OM&t=23s) | | Logging mode field for Shopify connector | status not stated | [1:24](https://www.youtube.com/watch?v=5Qfc7r618OM&t=84s) | | Show record functionality in skipped records page | status not stated, demoed | [0:54](https://www.youtube.com/watch?v=5Qfc7r618OM&t=54s) | ## AL objects mentioned As heard in the captions. A name that matches one object page by exact type and name links to it; the others stay as named. - page "Shopify skipped records page" at [0:38](https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s) - page "customer card page" at [0:54](https://www.youtube.com/watch?v=5Qfc7r618OM&t=54s) Not found in BC28-30: page "Shopify skipped records page", page "customer card page". ## Quotes - [0:06](https://www.youtube.com/watch?v=5Qfc7r618OM&t=6s) "When business experiences a problem with the integration between the front end Shopify and back end Business Central, it is important to quickly find" - [0:23](https://www.youtube.com/watch?v=5Qfc7r618OM&t=23s) "When exporting data to Shopify, the Shopify connector skips records if they are invalid for export or likely to be rejected by Shopify." - [0:38](https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s) "During synchronization, a notification about skipped records appears. Choose view skipped records to open the Shopify skipped records page." - [0:38](https://www.youtube.com/watch?v=5Qfc7r618OM&t=38s) "There is an entry indicating an email is missing, which is a required field." - [1:07](https://www.youtube.com/watch?v=5Qfc7r618OM&t=67s) "Before closing the page, notice other examples related to items or sales invoice exports." - [1:24](https://www.youtube.com/watch?v=5Qfc7r618OM&t=84s) "The functionality is controlled by the logging mode field. Both all and error only activate logging of skipped entries."