---
id: video/7rIHz0zrgWU
type: video
title: "What's New: Telemetry (2023 release wave 2)"
summary: "Business Central telemetry changes released since May 2023 (2023 release wave 2): AI-assisted performance analysis in Power BI reports, better web service, job queue, email and feature module error telemetry, and upcoming signals for change lock and pending extensions. It also covers the Usage Analytics Power BI app, KQL documentation and alerting options."
tier: official
language: en
tags:
  - telemetry
  - performance analysis
  - ai insights
  - error troubleshooting
  - web services
  - job queue
  - power bi
  - change lock
  - pending extensions
  - business events
  - kql
  - alerting
system: reporting
review:
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  at: "2026-10-07T23:16:07.027Z"
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    commit: null
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    quote: talking a little bit about a new data that is coming soon in wave in 20 version 23 or later
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links:
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video_id: 7rIHz0zrgWU
channel: yt-microsoft
source_name: Microsoft Dynamics 365 Business Central (YouTube)
url: https://www.youtube.com/watch?v=7rIHz0zrgWU
published_at: "2023-11-07T08:53:46.000Z"
duration_s: 1478
captions: full
audience:
  - administrator
  - developer
  - partner
  - functional consultant
chapters:
  - t: 0
    title: Introduction to telemetry insights
  - t: 94
    title: AI-assisted performance analysis
  - t: 302
    title: Performance telemetry enhancements
  - t: 439
    title: Web service error troubleshooting
  - t: 560
    title: Additional error telemetry features
  - t: 667
    title: Job queue and email telemetry
  - t: 795
    title: Feature module error troubleshooting and error page improvements
  - t: 855
    title: "Upcoming telemetry features: change lock lifecycle and pending extensions"
  - t: 932
    title: Pending extensions validation and upgrade blocker detection
  - t: 1009
    title: Business events coverage and onboarding telemetry insights
  - t: 1081
    title: PowerBI apps and KQL documentation resources
  - t: 1165
    title: KQL walkthrough examples and alerting strategies
  - t: 1283
    title: Implementation roadmap, data-driven decision making, and closing remarks
features:
  - name: AI assisted performance analysis
    status: unclear
    t: 54
    verified: false
    status_source: video
  - name: Key influencers analysis
    status: unclear
    t: 155
    verified: false
    status_source: video
  - name: Top segments analysis
    status: unclear
    t: 196
    verified: false
    status_source: video
  - name: Decomposition tree analysis
    status: unclear
    t: 237
    verified: false
    status_source: video
  - name: Top 10 slowest pages report
    status: unclear
    t: 270
    verified: false
    status_source: video
  - name: API queuing telemetry
    status: unclear
    t: 302
    verified: false
    status_source: video
  - name: Long running AL telemetry - total and exclusive time
    status: unclear
    t: 342
    verified: false
    status_source: video
  - name: Long running AL SQL statistics
    status: unclear
    t: 362
    verified: false
    status_source: video
  - name: Job queue entry description telemetry
    status: unclear
    t: 382
    verified: false
    status_source: video
  - name: Report performance telemetry
    status: unclear
    t: 403
    verified: false
    status_source: video
  - name: Web service error troubleshooting guides
    status: unclear
    t: 439
    verified: false
    status_source: video
  - name: HTTP status code filtering and visuals
    status: unclear
    t: 459
    verified: false
    status_source: video
  - name: User agent support for web service calls
    status: unclear
    t: 499
    verified: false
    status_source: video
  - name: Web service exceptions and diagnostics
    status: unclear
    t: 540
    verified: false
    status_source: video
  - name: Web service metadata error isolation
    status: unclear
    t: 573
    verified: false
    status_source: video
  - name: Outgoing web service error filtering
    status: unclear
    t: 608
    verified: false
    status_source: video
  - name: Azure functions telemetry
    status: unclear
    t: 628
    verified: false
    status_source: video
  - name: SMTP email error telemetry
    status: unclear
    t: 667
    verified: false
    status_source: video
  - name: Non-retriable job queue exceptions reporting
    status: unclear
    t: 699
    verified: false
    status_source: video
  - name: Job queue retry limit reporting
    status: unclear
    t: 754
    verified: false
    status_source: video
  - name: Feature module lock error function enhancements
    status: unclear
    t: 795
    verified: false
    status_source: video
  - name: Error page no data indicator
    status: unclear
    t: 835
    verified: false
    status_source: video
  - name: Change lock lifecycle events
    status: unclear
    t: 875
    verified: false
    status_source: video
  - name: Pending extensions validation signals
    status: unclear
    t: 932
    verified: false
    status_source: video
  - name: Pending extensions upgrade validation
    status: announced
    t: 952
    verified: true
    status_source: video
  - name: Business events telemetry coverage
    status: unclear
    t: 1009
    verified: false
    status_source: video
  - name: Onboarding telemetry page and PowerBI follow-up
    status: unclear
    t: 1041
    verified: false
    status_source: video
  - name: Administration report inventory page version tracking
    status: unclear
    t: 1061
    verified: false
    status_source: video
  - name: Business Central Usage Analytics PowerBI app
    status: unclear
    t: 1095
    verified: false
    status_source: video
  - name: KQL walkthrough documentation
    status: unclear
    t: 1165
    verified: false
    status_source: video
  - name: PowerBI metrics alerting
    status: unclear
    t: 1225
    verified: false
    status_source: video
  - name: Low-code KQL alerting
    status: unclear
    t: 1245
    verified: false
    status_source: video
objects_mentioned: []
quotes:
  - t: 39
    text: talking a little bit about a new data that is coming soon in wave in 20 version 23 or later
    check: exact
  - t: 54
    text: for performance since the last launch event video for wave one we added ai assisted performance analysis to the
    check: fuzzy
  - t: 74
    text: what you see here in this session is what ever was released since May 2023
    check: exact
  - t: 499
    text: when you call business Central because if you do so these user agents will then show up in your powerbi error report on web
    check: exact
  - t: 560
    text: this was backported so it's already available in 22.X
    check: exact
  - t: 573
    text: from version 22.X we will only fail the actual service calls that where there's a metadata problem
    check: exact
  - t: 815
    text: lock error function in the feature module uh we now also show you not only the al cold stack but
    check: fuzzy
  - t: 855
    text: we ship tet whenever it's ready in the Sur um so there's no need to postpone to the next major
    check: exact
  - t: 855
    text: there's no need to postpone to the next major if something can be uh put in in in a minor update or even a
    check: exact
  - t: 952
    text: we also in the service not on premises validate um pended extensions on environment against next major so we actually try to compile them
    check: snapped
  - t: 1095
    text: the the powerp app on environments is available on appsource it's called business Central usage analytics um and the counterpart for isvs is the
    check: exact
  - t: 1225
    text: it's called powerbi metrics you can set up a scorecard you can follow certain metrics you can get alerted in teams no developer is
    check: exact
  - t: 1283
    text: most important thing if you haven't enabled Cy go do it in deploy an a application resource make sure that you have your cost
    check: exact
  - t: 1345
    text: you can use Telemetry data to get data driven on your pre-sales on your go lives on your operations support and ongoing sales for
    check: snapped
---

# What's New: Telemetry (2023 release wave 2)

> Business Central telemetry changes released since May 2023 (2023 release wave 2): AI-assisted performance analysis in Power BI reports, better web service, job queue, email and feature module error telemetry, and upcoming signals for change lock and pending extensions. It also covers the Usage Analytics Power BI app, KQL documentation and alerting options.

[Watch on YouTube](https://www.youtube.com/watch?v=7rIHz0zrgWU) · Microsoft Dynamics 365 Business Central (YouTube) · 2023-11-07 · 24:38 · tier official · reviewed (checked by Opus)

## Overview

The session walks through telemetry additions since May 2023. Performance reporting gets AI assistance on each page, including key influencers, top segments, decomposition trees and a top 10 slowest pages view. Telemetry also adds API queuing time, total and exclusive time and SQL statistics for long running AL, job queue entry descriptions and report performance data.

On the error side, it covers web service troubleshooting guides by HTTP status code, user agent tracking, exceptions with AL call stack, Azure functions and SMTP email telemetry, and job queue retry and non-retriable exception reporting. Later parts cover upcoming signals (change lock lifecycle, pending extensions validation, business events in version 23), onboarding telemetry, the Business Central Usage Analytics Power BI app, KQL walkthroughs at aka.ms/bc-telemetry, and no-code and low-code alerting.

## Key points

- Each page of the performance report has AI assistance (summaries, key influencers, top segments, decomposition tree). Summary quality depends on having enough varied data.
- Web service telemetry has HTTP status code filtering, troubleshooting guides and user agent tracking. The calling client must set a user agent for it to show in the Power BI error report.
- From version 22.X, a web service metadata error fails only the affected service calls, not the whole web service stack for the environment.
- SMTP email error telemetry is available from version 22.3. Job queue reports now show non-retriable exceptions and entries that exceeded the maximum retries.
- Upcoming: change lock lifecycle events and pending extensions validation signals, both likely within a few months. The online service will also try to compile pending extensions against the next major version (service only, not on-premises). Business events get telemetry coverage in version 23.
- The free Business Central Usage Analytics app on AppSource needs a Power BI Pro license to consume and refresh. KQL walkthroughs are at aka.ms/bc-telemetry.
- Alerting options: Power BI metrics scorecards with Teams alerts (no code), or KQL conditions with Power Automate or Logic Apps (low code).

## Chapters

- [0:00](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=0s) Introduction to telemetry insights
- [1:34](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=94s) AI-assisted performance analysis
- [5:02](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=302s) Performance telemetry enhancements
- [7:19](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=439s) Web service error troubleshooting
- [9:20](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=560s) Additional error telemetry features
- [11:07](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=667s) Job queue and email telemetry
- [13:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=795s) Feature module error troubleshooting and error page improvements
- [14:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=855s) Upcoming telemetry features: change lock lifecycle and pending extensions
- [15:32](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=932s) Pending extensions validation and upgrade blocker detection
- [16:49](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1009s) Business events coverage and onboarding telemetry insights
- [18:01](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1081s) PowerBI apps and KQL documentation resources
- [19:25](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1165s) KQL walkthrough examples and alerting strategies
- [21:23](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1283s) Implementation roadmap, data-driven decision making, and closing remarks

## Features

| Feature | Status | At | Evidence |
|---|---|---|---|
| AI assisted performance analysis | status not stated, demoed | [0:54](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=54s) |  |
| Key influencers analysis | status not stated, demoed | [2:35](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=155s) |  |
| Top segments analysis | status not stated, demoed | [3:16](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=196s) |  |
| Decomposition tree analysis | status not stated, demoed | [3:57](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=237s) |  |
| Top 10 slowest pages report | status not stated, demoed | [4:30](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=270s) |  |
| API queuing telemetry | status not stated | [5:02](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=302s) |  |
| Long running AL telemetry - total and exclusive time | status not stated | [5:42](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=342s) |  |
| Long running AL SQL statistics | status not stated | [6:02](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=362s) |  |
| Job queue entry description telemetry | status not stated | [6:22](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=382s) |  |
| Report performance telemetry | status not stated | [6:43](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=403s) |  |
| Web service error troubleshooting guides | status not stated, demoed | [7:19](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=439s) |  |
| HTTP status code filtering and visuals | status not stated, demoed | [7:39](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=459s) |  |
| User agent support for web service calls | status not stated, demoed | [8:19](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=499s) |  |
| Web service exceptions and diagnostics | status not stated | [9:00](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=540s) |  |
| Web service metadata error isolation | status not stated | [9:33](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=573s) |  |
| Outgoing web service error filtering | status not stated | [10:08](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=608s) |  |
| Azure functions telemetry | status not stated | [10:28](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=628s) |  |
| SMTP email error telemetry | status not stated | [11:07](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=667s) |  |
| Non-retriable job queue exceptions reporting | status not stated | [11:39](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=699s) |  |
| Job queue retry limit reporting | status not stated | [12:34](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=754s) |  |
| Feature module lock error function enhancements | status not stated | [13:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=795s) |  |
| Error page no data indicator | status not stated | [13:55](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=835s) |  |
| Change lock lifecycle events | status not stated | [14:35](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=875s) |  |
| Pending extensions validation signals | status not stated | [15:32](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=932s) |  |
| Pending extensions upgrade validation | announced | [15:52](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=952s) | "we also in the service not on premises validate um pended extensions on environment against next major so we actually try to compile them" ([15:52](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=952s)) |
| Business events telemetry coverage | status not stated | [16:49](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1009s) |  |
| Onboarding telemetry page and PowerBI follow-up | status not stated | [17:21](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1041s) |  |
| Administration report inventory page version tracking | status not stated | [17:41](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1061s) |  |
| Business Central Usage Analytics PowerBI app | status not stated | [18:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1095s) |  |
| KQL walkthrough documentation | status not stated | [19:25](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1165s) |  |
| PowerBI metrics alerting | status not stated | [20:25](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1225s) |  |
| Low-code KQL alerting | status not stated | [20:45](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1245s) |  |

## Quotes

- [0:39](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=39s) "talking a little bit about a new data that is coming soon in wave in 20 version 23 or later"
- [0:54](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=54s) "for performance since the last launch event video for wave one we added ai assisted performance analysis to the"
- [1:14](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=74s) "what you see here in this session is what ever was released since May 2023"
- [8:19](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=499s) "when you call business Central because if you do so these user agents will then show up in your powerbi error report on web"
- [9:20](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=560s) "this was backported so it's already available in 22.X"
- [9:33](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=573s) "from version 22.X we will only fail the actual service calls that where there's a metadata problem"
- [13:35](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=815s) "lock error function in the feature module uh we now also show you not only the al cold stack but"
- [14:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=855s) "we ship tet whenever it's ready in the Sur um so there's no need to postpone to the next major"
- [14:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=855s) "there's no need to postpone to the next major if something can be uh put in in in a minor update or even a"
- [15:52](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=952s) "we also in the service not on premises validate um pended extensions on environment against next major so we actually try to compile them"
- [18:15](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1095s) "the the powerp app on environments is available on appsource it's called business Central usage analytics um and the counterpart for isvs is the"
- [20:25](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1225s) "it's called powerbi metrics you can set up a scorecard you can follow certain metrics you can get alerted in teams no developer is"
- [21:23](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1283s) "most important thing if you haven't enabled Cy go do it in deploy an a application resource make sure that you have your cost"
- [22:25](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1345s) "you can use Telemetry data to get data driven on your pre-sales on your go lives on your operations support and ongoing sales for"

## Disclaimers in the video

- [0:39](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=39s) coming-later: new data that is coming soon in wave in 20 version 23 or later
- [14:35](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=875s) coming-later: these are Telemetry things that is likely to come within the next few months
- [15:32](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=932s) coming-later: pended extensions validation signal - likely to come within the next few months
- [16:13](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=973s) coming-later: pended extensions on environment against next major - service not on premises
- [16:49](https://www.youtube.com/watch?v=7rIHz0zrgWU&t=1009s) coming-later: business events will have coverage with Telemetry for version 23