--- id: video/80rmlCtm48w type: video title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" summary: Olivia from Clients First describes her experience as a new hire in a ReSkill program for Business Central, recorded at Directions NA 2024. It is evidence for how a reskill program is structured, how it builds community, and what learning and networking look like for a junior consultant. tier: official language: en tags: - reskill program - new hire - junior consultant - learning experience - community - networking - business central training - career development - women in dynamics system: crm review: state: reviewed by: opus at: "2026-10-07T23:07:24.373Z" flags: [] generated: at: "2026-10-07T23:07:24.413Z" pipeline: 0.2.0 prompts: extract-video: 1 summarize-video: 2 input_hash: a1fea8e764a5725f02167b61aafa88995933fe1972f87bc88f77352a732ea387 evidence: - kind: video url: https://www.youtube.com/watch?v=80rmlCtm48w&t=60s title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" date: "2024-06-06T10:31:13.000Z" commit: null t: 60 quote: nobody is proficient in business Central in every area we all learn something new every day and everyday is a learning experience - kind: video url: https://www.youtube.com/watch?v=80rmlCtm48w&t=60s title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" date: "2024-06-06T10:31:13.000Z" commit: null t: 60 quote: the res skill program starts with a series of modules where you learn all the information that you need to get started in business - kind: video url: https://www.youtube.com/watch?v=80rmlCtm48w&t=101s title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" date: "2024-06-06T10:31:13.000Z" commit: null t: 101 quote: after 9 months in the res skill program I've been introduced to a large community of like-minded individuals who have also gone through the - kind: video url: https://www.youtube.com/watch?v=80rmlCtm48w&t=121s title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" date: "2024-06-06T10:31:13.000Z" commit: null t: 121 quote: events like these allow us to meet the people that we've spoke with virtually but have never met in person and interact with them - kind: video url: https://www.youtube.com/watch?v=80rmlCtm48w&t=201s title: "#BCTalent Stories: Olivia from Clients First at Directions NA 2024" date: "2024-06-06T10:31:13.000Z" commit: null t: 201 quote: looking forward to seeing my first project that i'll be able to see start to finish go live uh hopefully that'll be links: learn: [] objects: [] features: [] topics: [] localizations: [] videos: [] posts: [] guidelines: [] video_id: 80rmlCtm48w channel: yt-microsoft source_name: Microsoft Dynamics 365 Business Central (YouTube) url: https://www.youtube.com/watch?v=80rmlCtm48w published_at: "2024-06-06T10:31:13.000Z" duration_s: 237 captions: full audience: - decision maker - partner - end user chapters: - t: 0 title: Introduction and Initial Challenges - t: 40 title: Overcoming Fears and Learning Business Central - t: 81 title: ReSkill Program Structure and Community - t: 121 title: Networking and Meeting the Community - t: 152 title: Speaking at Directions and Conference Experience - t: 180 title: Reflections and Future Plans features: [] objects_mentioned: [] quotes: - t: 60 text: nobody is proficient in business Central in every area we all learn something new every day and everyday is a learning experience check: snapped - t: 60 text: the res skill program starts with a series of modules where you learn all the information that you need to get started in business check: exact - t: 101 text: after 9 months in the res skill program I've been introduced to a large community of like-minded individuals who have also gone through the check: exact - t: 121 text: events like these allow us to meet the people that we've spoke with virtually but have never met in person and interact with them check: exact - t: 201 text: looking forward to seeing my first project that i'll be able to see start to finish go live uh hopefully that'll be check: fuzzy --- # #BCTalent Stories: Olivia from Clients First at Directions NA 2024 > Olivia from Clients First describes her experience as a new hire in a ReSkill program for Business Central, recorded at Directions NA 2024. It is evidence for how a reskill program is structured, how it builds community, and what learning and networking look like for a junior consultant. [Watch on YouTube](https://www.youtube.com/watch?v=80rmlCtm48w) · Microsoft Dynamics 365 Business Central (YouTube) · 2024-06-06 · 3:57 · tier official · reviewed (checked by Opus) ## Overview In this short #BCTalent story from Directions NA 2024, Olivia from Clients First talks about starting out as a new hire and working through early challenges and fears while learning Business Central. She says nobody is proficient in every area of the product and that every day is a learning experience. She describes the ReSkill program as a series of modules that teach what is needed to get started in Business Central. After 9 months she says she has been introduced to a large community of like-minded people who went through the program. She also talks about meeting in person at events people she had only spoken with virtually, speaking at Directions, and looking forward to her first project going live from start to finish. ## Key points - The ReSkill program starts with a series of modules covering the information needed to get started in Business Central. - After 9 months in the program, Olivia says she had been introduced to a large community of like-minded people who also went through it. - Her message on learning: nobody is proficient in every area of Business Central, and everyone learns something new every day. - Events like Directions let people meet in person those they have only spoken with virtually. - The video covers fears and early challenges for a new hire, networking, and speaking at Directions NA 2024. - Her next goal is to see her first project go live from start to finish. ## Chapters - [0:00](https://www.youtube.com/watch?v=80rmlCtm48w&t=0s) Introduction and Initial Challenges - [0:40](https://www.youtube.com/watch?v=80rmlCtm48w&t=40s) Overcoming Fears and Learning Business Central - [1:21](https://www.youtube.com/watch?v=80rmlCtm48w&t=81s) ReSkill Program Structure and Community - [2:01](https://www.youtube.com/watch?v=80rmlCtm48w&t=121s) Networking and Meeting the Community - [2:32](https://www.youtube.com/watch?v=80rmlCtm48w&t=152s) Speaking at Directions and Conference Experience - [3:00](https://www.youtube.com/watch?v=80rmlCtm48w&t=180s) Reflections and Future Plans ## Quotes - [1:00](https://www.youtube.com/watch?v=80rmlCtm48w&t=60s) "nobody is proficient in business Central in every area we all learn something new every day and everyday is a learning experience" - [1:00](https://www.youtube.com/watch?v=80rmlCtm48w&t=60s) "the res skill program starts with a series of modules where you learn all the information that you need to get started in business" - [1:41](https://www.youtube.com/watch?v=80rmlCtm48w&t=101s) "after 9 months in the res skill program I've been introduced to a large community of like-minded individuals who have also gone through the" - [2:01](https://www.youtube.com/watch?v=80rmlCtm48w&t=121s) "events like these allow us to meet the people that we've spoke with virtually but have never met in person and interact with them" - [3:21](https://www.youtube.com/watch?v=80rmlCtm48w&t=201s) "looking forward to seeing my first project that i'll be able to see start to finish go live uh hopefully that'll be" Presenters (as heard): Olivia.