---
id: video/F_pssS0FtUc
type: video
title: Get Low-Friction Go-Lives and Optimize Your Investments with Telemetry Data
summary: "Using Business Central telemetry, the Power BI usage app and Application Insights to support go-lives: tracking usage, user acceptance testing coverage, errors and changes. Covers setup through the tenant admin center, privacy and GDPR design, and partner use of the data."
tier: official
language: en
tags:
  - telemetry data
  - usage analytics
  - power bi reporting
  - go-live optimization
  - user acceptance testing
  - privacy compliance
  - gdpr
  - field monitoring
  - performance tracking
  - change management
  - error tracking
  - metrics
system: platform
review:
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  by: opus
  at: "2026-10-07T23:14:11.893Z"
  flags: []
generated:
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video_id: F_pssS0FtUc
channel: yt-microsoft
source_name: Microsoft Dynamics 365 Business Central (YouTube)
url: https://www.youtube.com/watch?v=F_pssS0FtUc
published_at: "2023-12-14T13:34:41.000Z"
duration_s: 2392
captions: full
audience:
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  - partner
  - decision maker
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    title: What is telemetry and privacy compliance
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    title: Audience and business value
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    title: Business Central usage app overview
  - t: 296
    title: Usage metrics - DAU/WAU/MAU and sessions
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    title: Client types, browsers, and user locations
  - t: 509
    title: Administration and change tracking
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    title: Go-live phase and user acceptance testing
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    title: Using telemetry data for testing validation
  - t: 883
    title: Feature telemetry and integrations during UAT
  - t: 1018
    title: Error report and error telemetry for go-live
  - t: 1240
    title: Tracking error progress and KPI monitoring
  - t: 1554
    title: Using data to add value in partner meetings and Excel layouts
  - t: 1858
    title: Connectors report and application areas usage analysis
  - t: 2054
    title: Telemetry setup, configuration, and implementation checklist
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  - name: Reports Usage Report
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  - name: Feature Telemetry
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  - name: Integrations Page in Telemetry
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  - name: Statistical Accounts
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  - name: Error Message Feedback Voting
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  - name: Error Dashboard
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  - name: Usage Report
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objects_mentioned:
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  - report usage report
  - report connectors report
  - report fixed assets report
  - other business Central usage analytics
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    text: we meaning business Central will lock data about the usage what do users do in business Central errors if something goes wrong performance where
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  - t: 1038
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  - t: 1099
    text: statistical accounts this is a new feature by the way coming in version 22 2.0 in the finance
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  - t: 1291
    text: if you look closely and on some of the pages in the error report you notice might have noticed that there are kpis um
    check: exact
  - t: 1351
    text: this powerbi report is uh for for you to use that you need a powerbi pro license that cost you 10 bucks a month
    check: exact
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    text: if you set this up during go live and keep it like that you will even get notifications if job cure Era start to
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  - t: 1581
    text: what I hate about sales meetings is people wasting my time what do I mean about that here are a few examples
    check: exact
  - t: 1715
    text: Excel layouts was something we developed and this Fairly New Concept it's only been a year in the product with Excel layouts the end
    check: exact
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    text: you don't see any excel here that actually means that you as a customer or if you are a partner this particular customer
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  - t: 2054
    text: you need to create what's called an application insights resource in Asher this is where we lock this data to it's an Asher resource
    check: exact
  - t: 2114
    text: we introduced this in version 15 which is a few releases ago we are releasing version 22 here in April 2023 so the the
    check: exact
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    text: Telemetry works both for online and on premises environments so what whatever how you're hosted doesn't matter
    check: exact
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    text: very important that you don't do this during working hours because this will do a glitch for a few minutes it will
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---

# Get Low-Friction Go-Lives and Optimize Your Investments with Telemetry Data

> Using Business Central telemetry, the Power BI usage app and Application Insights to support go-lives: tracking usage, user acceptance testing coverage, errors and changes. Covers setup through the tenant admin center, privacy and GDPR design, and partner use of the data.

[Watch on YouTube](https://www.youtube.com/watch?v=F_pssS0FtUc) · Microsoft Dynamics 365 Business Central (YouTube) · 2023-12-14 · 39:52 · tier official · reviewed (checked by Opus)

## Overview

The session explains what Business Central telemetry is, that it is opt-in and designed to be privacy compliant, and how administrators set it up. It then walks through the Business Central usage app in Power BI, with its usage, error, performance and administration reports.

The rest shows how to use the data around go-live: checking which pages, reports, features and integrations were exercised during user acceptance testing, driving errors toward zero with the error dashboard and KPIs, tracking changes, and monitoring sensitive fields. It also covers how partners can use the data in customer meetings to find unused application areas and integration opportunities, and ends with a setup checklist.

## Key points

- Telemetry is opt-in and set up by an administrator. It is designed to be privacy compliant, including for GDPR. It can cover one environment or several.
- Setup: create an Azure Application Insights resource first, then enter its connection string in the tenant admin center. This restarts the environment, so do it outside working hours.
- The Power BI usage app comes from AppSource and has usage, error, performance and administration reports. It refreshes nightly and needs a Power BI license. The organization that owns the Application Insights resource should install it.
- During user acceptance testing, the usage report, page views, application highlights, reports usage, feature telemetry and the integrations page show which areas were actually tested. Missing data may mean an area was not tested or is out of scope.
- The error dashboard covers user, integration and system errors. KPIs such as 'since yesterday' and 'last seven days' help track progress, but they require checking several pages manually.
- Power BI metrics and scorecards can track KPIs automatically and notify Teams. They need Power BI Pro, quoted at $10 USD per month.
- Sensitive field monitoring logs who changed a field, when, and in which table. It does not log the data values.

## Chapters

- [0:00](https://www.youtube.com/watch?v=F_pssS0FtUc&t=0s) Introduction and telemetry overview
- [1:25](https://www.youtube.com/watch?v=F_pssS0FtUc&t=85s) What is telemetry and privacy compliance
- [2:42](https://www.youtube.com/watch?v=F_pssS0FtUc&t=162s) Audience and business value
- [3:42](https://www.youtube.com/watch?v=F_pssS0FtUc&t=222s) Business Central usage app overview
- [4:56](https://www.youtube.com/watch?v=F_pssS0FtUc&t=296s) Usage metrics - DAU/WAU/MAU and sessions
- [6:54](https://www.youtube.com/watch?v=F_pssS0FtUc&t=414s) Client types, browsers, and user locations
- [8:29](https://www.youtube.com/watch?v=F_pssS0FtUc&t=509s) Administration and change tracking
- [9:48](https://www.youtube.com/watch?v=F_pssS0FtUc&t=588s) Go-live phase and user acceptance testing
- [11:09](https://www.youtube.com/watch?v=F_pssS0FtUc&t=669s) Using telemetry data for testing validation
- [14:43](https://www.youtube.com/watch?v=F_pssS0FtUc&t=883s) Feature telemetry and integrations during UAT
- [16:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1018s) Error report and error telemetry for go-live
- [20:40](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1240s) Tracking error progress and KPI monitoring
- [25:54](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1554s) Using data to add value in partner meetings and Excel layouts
- [30:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1858s) Connectors report and application areas usage analysis
- [34:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2054s) Telemetry setup, configuration, and implementation checklist

## Features

| Feature | Status | At | Evidence |
|---|---|---|---|
| Business Central Telemetry | status not stated, demoed | [0:24](https://www.youtube.com/watch?v=F_pssS0FtUc&t=24s) |  |
| Business Central Usage App | status not stated, demoed | [3:42](https://www.youtube.com/watch?v=F_pssS0FtUc&t=222s) |  |
| DAU/WAU/MAU Report | status not stated, demoed | [4:15](https://www.youtube.com/watch?v=F_pssS0FtUc&t=255s) |  |
| Sessions Report | status not stated, demoed | [6:34](https://www.youtube.com/watch?v=F_pssS0FtUc&t=394s) |  |
| Client Types and Browser Report | status not stated, demoed | [7:15](https://www.youtube.com/watch?v=F_pssS0FtUc&t=435s) |  |
| User Locations Report | status not stated, demoed | [7:49](https://www.youtube.com/watch?v=F_pssS0FtUc&t=469s) |  |
| Change Report | status not stated, demoed | [9:09](https://www.youtube.com/watch?v=F_pssS0FtUc&t=549s) |  |
| Sensitive Field Monitoring | status not stated, demoed | [9:48](https://www.youtube.com/watch?v=F_pssS0FtUc&t=588s) |  |
| Page Views Report | status not stated, demoed | [11:49](https://www.youtube.com/watch?v=F_pssS0FtUc&t=709s) |  |
| Application Highlights Report | status not stated, demoed | [13:11](https://www.youtube.com/watch?v=F_pssS0FtUc&t=791s) |  |
| Reports Usage Report | status not stated, demoed | [14:02](https://www.youtube.com/watch?v=F_pssS0FtUc&t=842s) |  |
| Feature Telemetry | status not stated, demoed | [14:43](https://www.youtube.com/watch?v=F_pssS0FtUc&t=883s) |  |
| Integrations Page in Telemetry | status not stated, demoed | [15:23](https://www.youtube.com/watch?v=F_pssS0FtUc&t=923s) |  |
| Statistical Accounts | announced, demoed | [18:19](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1099s) | "statistical accounts this is a new feature by the way coming in version 22 2.0 in the finance" ([18:19](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1099s)) |
| Error Message Feedback Voting | status not stated, demoed | [18:39](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1119s) |  |
| Error Dashboard | status not stated, demoed | [16:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1018s) |  |
| KPI Tracking in Error Report | status not stated, demoed | [20:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1258s) |  |
| Power BI Metrics | status not stated, demoed | [22:31](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1351s) |  |
| Usage Report | status not stated, demoed | [13:11](https://www.youtube.com/watch?v=F_pssS0FtUc&t=791s) |  |
| Excel layouts for reports | status not stated, demoed | [28:15](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1695s) |  |
| Connectors report showing integrations | status not stated, demoed | [30:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1858s) |  |
| Application areas usage in telemetry | status not stated, demoed | [31:59](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1919s) |  |
| Application Insights resource setup | status not stated, demoed | [34:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2054s) |  |
| Business Central telemetry configuration | status not stated, demoed | [36:11](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2171s) |  |
| Power BI business Central usage analytics app | status not stated, demoed | [37:03](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2223s) |  |
| Telemetry version support back to version 15 | status not stated | [35:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2114s) |  |

## AL objects mentioned

As heard in the captions. A name that matches one object page by exact type and name links to it; the others stay as named.

- codeunit "job queue errors" at [23:33](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1413s)
- report "usage report" at [27:49](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1669s)
- report "connectors report" at [30:58](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1858s)
- report "fixed assets report" at [32:12](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1932s)
- other "business Central usage analytics" at [37:03](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2223s)

Not found in BC28-30: codeunit "job queue errors", report "usage report", report "connectors report", report "fixed assets report".

## Quotes

- [0:24](https://www.youtube.com/watch?v=F_pssS0FtUc&t=24s) "go lives and optimize your investments with business central using telemetry data"
- [1:25](https://www.youtube.com/watch?v=F_pssS0FtUc&t=85s) "business Central Telemetry is opt in you don't have to use it um administrators can set it up either you um as a tenant"
- [1:46](https://www.youtube.com/watch?v=F_pssS0FtUc&t=106s) "the feature itself has been designed to be privacy compliant we designed privacy into this so whatever you are under gdpr in European union"
- [2:21](https://www.youtube.com/watch?v=F_pssS0FtUc&t=141s) "we meaning business Central will lock data about the usage what do users do in business Central errors if something goes wrong performance where"
- [4:15](https://www.youtube.com/watch?v=F_pssS0FtUc&t=255s) "business Central Telemetry can have data for multiple environments or a single environment it doesn't matter"
- [5:36](https://www.youtube.com/watch?v=F_pssS0FtUc&t=336s) "if we're doing it right and if the partner is doing it right with an Eep system your M numbers are likely to be"
- [9:48](https://www.youtube.com/watch?v=F_pssS0FtUc&t=588s) "business Central comes with a nice feature called sensitive field monitoring sensitive field monitoring allows the administrator of business Central to to say I"
- [10:28](https://www.youtube.com/watch?v=F_pssS0FtUc&t=628s) "the go live phase has many many different things that you on the customer end and the partner on the partner end need to"
- [16:38](https://www.youtube.com/watch?v=F_pssS0FtUc&t=998s) "you can use the power Pi report the usage part and you can simply check if if key Pages reports features Integrations have been"
- [17:18](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1038s) "the error report comes with a built-in dashboard so here you have an overview of all the types of errors that happen in business"
- [18:19](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1099s) "statistical accounts this is a new feature by the way coming in version 22 2.0 in the finance"
- [21:31](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1291s) "if you look closely and on some of the pages in the error report you notice might have noticed that there are kpis um"
- [22:31](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1351s) "this powerbi report is uh for for you to use that you need a powerbi pro license that cost you 10 bucks a month"
- [24:53](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1493s) "if you set this up during go live and keep it like that you will even get notifications if job cure Era start to"
- [26:21](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1581s) "what I hate about sales meetings is people wasting my time what do I mean about that here are a few examples"
- [28:35](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1715s) "Excel layouts was something we developed and this Fairly New Concept it's only been a year in the product with Excel layouts the end"
- [29:57](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1797s) "you don't see any excel here that actually means that you as a customer or if you are a partner this particular customer"
- [34:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2054s) "you need to create what's called an application insights resource in Asher this is where we lock this data to it's an Asher resource"
- [35:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2114s) "we introduced this in version 15 which is a few releases ago we are releasing version 22 here in April 2023 so the the"
- [35:14](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2114s) "Telemetry works both for online and on premises environments so what whatever how you're hosted doesn't matter"
- [36:23](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2183s) "very important that you don't do this during working hours because this will do a glitch for a few minutes it will"
- [39:05](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2345s) "the most important thing is that you as a customer and you as a partner taking care of your customers should use data to"

## Disclaimers in the video

- [18:19](https://www.youtube.com/watch?v=F_pssS0FtUc&t=1099s) coming-later: statistical accounts this is a new feature by the way coming in version 22 2.0 in the finance
- [35:34](https://www.youtube.com/watch?v=F_pssS0FtUc&t=2134s) subject-to-change: we are releasing version 22 here in April 2023

Presenters (as heard): Kenny pontan.
