--- id: video/UgagVZVKCso type: video title: Business Central Partner Learnings from the Red Carpet Copilot Program summary: "Partner learnings from the Red Carpet Copilot Program: the hardest step is getting started and defining use cases. Prompt engineering and continuous testing were the biggest learnings and challenges, and the speakers recommend automated tests. Building copilot should be a focused team effort that starts small and grows." tier: official language: en tags: - copilot development - prompt engineering - testing and validation - ai implementation - partner learnings - team collaboration - red carpet program - use cases system: copilot review: state: reviewed by: opus at: "2026-10-07T22:56:05.770Z" flags: [] generated: at: "2026-10-13T00:32:41.360Z" pipeline: 0.2.0 prompts: extract-video: 1 summarize-video: 2 input_hash: feedfe22507c715d820fc19eb198f216f6725c0f1287ddd1d011572b8ffa0310 evidence: - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=2s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 2 quote: The red carpet program is really exciting. It enables us to take concepts, ideas and translate them into reality that our clients can actually - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=13s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 13 quote: You need to go through that process in order to be um competitive in the future. biggest learning that other partners are also struggling - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=30s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 30 quote: We can now approach problems with AI. It's not the technical thing, it's the envisioning. - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=30s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 30 quote: So our biggest learnings so far have been really the prompt engineering and the time that it takes to do that as well as - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=46s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 46 quote: It requires continuous testing to make sure that you have the best prompt for co-pilot to deliver the best answers for your customers. - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=59s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 59 quote: It's also important to have automated test in place to ensure that in the future your co-pilot function works just as you envisioned it - kind: video url: https://www.youtube.com/watch?v=UgagVZVKCso&t=70s title: Business Central Partner Learnings from the Red Carpet Copilot Program date: "2025-08-04T15:18:39.000Z" commit: null t: 70 quote: Most important thing to consider when building co-pilot is working together as a team and really make it a focused effort for your organization. links: learn: [] objects: [] features: [] topics: [] localizations: [] videos: [] posts: [] guidelines: [] video_id: UgagVZVKCso channel: yt-microsoft source_name: Microsoft Dynamics 365 Business Central (YouTube) url: https://www.youtube.com/watch?v=UgagVZVKCso published_at: "2025-08-04T15:18:39.000Z" duration_s: 83 captions: full audience: - partner - developer - decision maker chapters: - t: 0 title: Red Carpet Program Overview - t: 13 title: Getting Started with Ideas - t: 30 title: AI Problem Solving and Prompt Engineering - t: 46 title: Testing and Quality Assurance - t: 59 title: Building Copilot Solutions as a Team features: - name: Red Carpet Copilot Program status: unclear t: 2 verified: false status_source: video - name: Copilot Function with Prompt Engineering status: unclear t: 30 verified: false status_source: video - name: Automated Testing for Copilot status: unclear t: 59 verified: false status_source: video objects_mentioned: [] quotes: - t: 2 text: The red carpet program is really exciting. It enables us to take concepts, ideas and translate them into reality that our clients can actually check: exact - t: 13 text: You need to go through that process in order to be um competitive in the future. biggest learning that other partners are also struggling check: exact - t: 30 text: We can now approach problems with AI. It's not the technical thing, it's the envisioning. check: exact - t: 30 text: So our biggest learnings so far have been really the prompt engineering and the time that it takes to do that as well as check: exact - t: 46 text: It requires continuous testing to make sure that you have the best prompt for co-pilot to deliver the best answers for your customers. check: exact - t: 59 text: It's also important to have automated test in place to ensure that in the future your co-pilot function works just as you envisioned it check: exact - t: 70 text: Most important thing to consider when building co-pilot is working together as a team and really make it a focused effort for your organization. check: exact --- # Business Central Partner Learnings from the Red Carpet Copilot Program > Partner learnings from the Red Carpet Copilot Program: the hardest step is getting started and defining use cases. Prompt engineering and continuous testing were the biggest learnings and challenges, and the speakers recommend automated tests. Building copilot should be a focused team effort that starts small and grows. [Watch on YouTube](https://www.youtube.com/watch?v=UgagVZVKCso) · Microsoft Dynamics 365 Business Central (YouTube) · 2025-08-04 · 1:23 · tier official · reviewed (checked by Opus) ## Overview A partner describes what they learned in the Red Carpet Copilot Program, which helps partners turn concepts and ideas into AI-powered solutions their clients can use. The partner says getting started is the biggest challenge and that other partners also struggle with defining use cases. The partner says the main effort in building a copilot function is prompt engineering, which takes time and needs continuous testing and validation to give customers the best answers. Automated testing is in place to check that copilot functions keep working as intended. The partner also says building a copilot should be a focused, team-based effort across the organization. ## Key points - The Red Carpet Copilot Program helps partners turn concepts and ideas into solutions their clients can actually use. - Getting started is the biggest challenge, and partners struggle with defining use cases. - The speaker says the difficulty is envisioning how to approach problems with AI, not the technical side. - Prompt engineering, and the time it takes, was one of the biggest learnings. - Testing is called the biggest challenge in building an effective copilot function. Continuous testing is needed to find the best prompt. - Speakers recommend having automated tests in place so the copilot function keeps working as originally envisioned. - Build copilots as a team, make it a focused effort for the organization, start with small steps and then grow. ## Chapters - [0:00](https://www.youtube.com/watch?v=UgagVZVKCso&t=0s) Red Carpet Program Overview - [0:13](https://www.youtube.com/watch?v=UgagVZVKCso&t=13s) Getting Started with Ideas - [0:30](https://www.youtube.com/watch?v=UgagVZVKCso&t=30s) AI Problem Solving and Prompt Engineering - [0:46](https://www.youtube.com/watch?v=UgagVZVKCso&t=46s) Testing and Quality Assurance - [0:59](https://www.youtube.com/watch?v=UgagVZVKCso&t=59s) Building Copilot Solutions as a Team ## Features Every feature below: status not stated. | Feature | At | |---|---| | Red Carpet Copilot Program | [0:02](https://www.youtube.com/watch?v=UgagVZVKCso&t=2s) | | Copilot Function with Prompt Engineering | [0:30](https://www.youtube.com/watch?v=UgagVZVKCso&t=30s) | | Automated Testing for Copilot | [0:59](https://www.youtube.com/watch?v=UgagVZVKCso&t=59s) | ## Quotes - [0:02](https://www.youtube.com/watch?v=UgagVZVKCso&t=2s) "The red carpet program is really exciting. It enables us to take concepts, ideas and translate them into reality that our clients can actually" - [0:13](https://www.youtube.com/watch?v=UgagVZVKCso&t=13s) "You need to go through that process in order to be um competitive in the future. biggest learning that other partners are also struggling" - [0:30](https://www.youtube.com/watch?v=UgagVZVKCso&t=30s) "We can now approach problems with AI. It's not the technical thing, it's the envisioning." - [0:30](https://www.youtube.com/watch?v=UgagVZVKCso&t=30s) "So our biggest learnings so far have been really the prompt engineering and the time that it takes to do that as well as" - [0:46](https://www.youtube.com/watch?v=UgagVZVKCso&t=46s) "It requires continuous testing to make sure that you have the best prompt for co-pilot to deliver the best answers for your customers." - [0:59](https://www.youtube.com/watch?v=UgagVZVKCso&t=59s) "It's also important to have automated test in place to ensure that in the future your co-pilot function works just as you envisioned it" - [1:10](https://www.youtube.com/watch?v=UgagVZVKCso&t=70s) "Most important thing to consider when building co-pilot is working together as a team and really make it a focused effort for your organization." Presenters (as heard): Partner 1, Partner 2.