---
id: video/WL3m2dffwU8
type: video
title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)"
summary: "New unified Microsoft Copilot Chat in Business Central (2026 release wave 2): a Copilot button opens the unified Microsoft Copilot experience. It answers general questions and questions about Business Central data, using the user's permissions, context and company, and supports side-by-side data viewing and follow-up questions. With an additional Microsoft Copilot license it also uses Work IQ data such as calendar, email, Teams and OneDrive/SharePoint files. Short demo (about 3.5 minutes)."
tier: official
language: en
tags:
  - copilot chat
  - unified experience
  - data access
  - permissions
  - work iq
  - multi-turn conversation
  - sales orders
system: copilot
review:
  state: reviewed
  by: opus
  at: "2026-10-06T13:49:27.372Z"
  flags:
    - quote-check
generated:
  at: "2026-10-09T00:29:02.995Z"
  pipeline: 0.2.0
  prompts:
    extract-video: 1
    summarize-video: 2
  input_hash: b5956419e88a85f89a4c81b2abaf2253e0b52f8112f3813b6341986017b94159
evidence:
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=34s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)"
    date: "2026-10-01T00:00:00Z"
    commit: null
    t: 34
    quote: it has access to your data from business central it respects your permissions it respects your context
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=49s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)"
    date: "2026-10-01T00:00:00Z"
    commit: null
    t: 49
    quote: If you have the additional Microsoft Copilot license, uh your uh data is also coming from uh Work IQ.
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=150s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)"
    date: "2026-10-01T00:00:00Z"
    commit: null
    t: 150
    quote: Copilot search for data in Business Central. It has access to my context, my permissions and my company.
  - kind: video
    url: https://www.youtube.com/watch?v=WL3m2dffwU8&t=189s
    title: "Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)"
    date: "2026-10-01T00:00:00Z"
    commit: null
    t: 189
    quote: You have access to this feature in your newest Business Central. Just give it a try.
links:
  learn: []
  objects: []
  features:
    - feature/573362
  topics: []
  localizations: []
  videos: []
  posts: []
  guidelines: []
video_id: WL3m2dffwU8
channel: yt-microsoft
source_name: Microsoft Dynamics 365 Business Central (YouTube)
url: https://www.youtube.com/watch?v=WL3m2dffwU8
published_at: "2026-10-01T00:00:00Z"
duration_s: 214
captions: full
audience:
  - end user
  - administrator
  - functional consultant
  - decision maker
chapters:
  - t: 0
    title: Introduction to unified Microsoft Copilot experience
  - t: 49
    title: Copilot features and data access with Work IQ
  - t: 80
    title: Demo setup and new Copilot button
  - t: 103
    title: Answering questions about Business Central
  - t: 131
    title: Querying Business Central data with permissions
  - t: 162
    title: Multi-turn conversation with Copilot
  - t: 189
    title: Availability and next steps
features:
  - name: Unified Microsoft Copilot Chat
    status: ga
    t: 18
    verified: false
    status_source: roadmap
    roadmap_ids:
      - "573362"
  - name: Copilot with Work IQ integration
    status: unclear
    t: 49
    verified: false
    status_source: video
  - name: Copilot button in Business Central
    status: ga
    t: 92
    verified: false
    status_source: roadmap
    roadmap_ids:
      - "573362"
  - name: Copilot question answering on Business Central data
    status: unclear
    t: 103
    verified: false
    status_source: video
  - name: Side-by-side data viewing with Copilot
    status: unclear
    t: 162
    verified: false
    status_source: video
  - name: Multi-turn Copilot conversation
    status: unclear
    t: 162
    verified: false
    status_source: video
objects_mentioned: []
quotes:
  - t: 34
    text: it has access to your data from business central it respects your permissions it respects your context
    check: fuzzy
  - t: 49
    text: If you have the additional Microsoft Copilot license, uh your uh data is also coming from uh Work IQ.
    check: exact
  - t: 150
    text: Copilot search for data in Business Central. It has access to my context, my permissions and my company.
    check: exact
  - t: 189
    text: You have access to this feature in your newest Business Central. Just give it a try.
    check: exact
---

# Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2)

> New unified Microsoft Copilot Chat in Business Central (2026 release wave 2): a Copilot button opens the unified Microsoft Copilot experience. It answers general questions and questions about Business Central data, using the user's permissions, context and company, and supports side-by-side data viewing and follow-up questions. With an additional Microsoft Copilot license it also uses Work IQ data such as calendar, email, Teams and OneDrive/SharePoint files. Short demo (about 3.5 minutes).

[Watch on YouTube](https://www.youtube.com/watch?v=WL3m2dffwU8) · Microsoft Dynamics 365 Business Central (YouTube) · 2026-10-01 · 3:34 · tier official · reviewed (checked by Opus)

## Overview

The video introduces a new unified Microsoft Copilot experience that now appears in Business Central through a new Copilot button. The same Copilot works across Microsoft products, and in Business Central it has access to the user's data while respecting permissions and context.

The demo shows Copilot answering general questions and questions about Business Central data, opening data side by side with the answer, and handling a multi-turn conversation about sales orders. With an additional Microsoft Copilot license, Copilot can also reach Work IQ data such as calendar, emails, Teams conversations and files from OneDrive or SharePoint.

## Key points

- A new Copilot button in the Business Central interface opens the updated, unified Microsoft Copilot experience.
- Copilot can answer general questions and questions about Business Central data, using the user's context, permissions and company.
- Data can be opened side by side with the Copilot answer, so the response and the underlying records can be read together.
- Multi-turn conversation is demoed: follow-up questions can be asked about the same Business Central data.
- Work IQ access (calendar, emails, Teams conversations, OneDrive or SharePoint files) requires an additional Microsoft Copilot license.
- The presenter says the feature is available in the newest Business Central and invites users to try it.

## Chapters

- [0:00](https://www.youtube.com/watch?v=WL3m2dffwU8&t=0s) Introduction to unified Microsoft Copilot experience
- [0:49](https://www.youtube.com/watch?v=WL3m2dffwU8&t=49s) Copilot features and data access with Work IQ
- [1:20](https://www.youtube.com/watch?v=WL3m2dffwU8&t=80s) Demo setup and new Copilot button
- [1:43](https://www.youtube.com/watch?v=WL3m2dffwU8&t=103s) Answering questions about Business Central
- [2:11](https://www.youtube.com/watch?v=WL3m2dffwU8&t=131s) Querying Business Central data with permissions
- [2:42](https://www.youtube.com/watch?v=WL3m2dffwU8&t=162s) Multi-turn conversation with Copilot
- [3:09](https://www.youtube.com/watch?v=WL3m2dffwU8&t=189s) Availability and next steps

## Features

| Feature | Status | At |
|---|---|---|
| Unified Microsoft Copilot Chat | generally available (roadmap [Enable Microsoft Copilot chat experience](../features/573362.md)), demoed | [0:18](https://www.youtube.com/watch?v=WL3m2dffwU8&t=18s) |
| Copilot with Work IQ integration | status not stated | [0:49](https://www.youtube.com/watch?v=WL3m2dffwU8&t=49s) |
| Copilot button in Business Central | generally available (roadmap [Enable Microsoft Copilot chat experience](../features/573362.md)), demoed | [1:32](https://www.youtube.com/watch?v=WL3m2dffwU8&t=92s) |
| Copilot question answering on Business Central data | status not stated, demoed | [1:43](https://www.youtube.com/watch?v=WL3m2dffwU8&t=103s) |
| Side-by-side data viewing with Copilot | status not stated, demoed | [2:42](https://www.youtube.com/watch?v=WL3m2dffwU8&t=162s) |
| Multi-turn Copilot conversation | status not stated, demoed | [2:42](https://www.youtube.com/watch?v=WL3m2dffwU8&t=162s) |

A status with a roadmap link comes from the Microsoft 365 roadmap feature this part of the video covers (matched by Haiku; links Opus dropped are not used); other statuses need a status word in the video itself.

## Quotes

- [0:34](https://www.youtube.com/watch?v=WL3m2dffwU8&t=34s) "it has access to your data from business central it respects your permissions it respects your context"
- [0:49](https://www.youtube.com/watch?v=WL3m2dffwU8&t=49s) "If you have the additional Microsoft Copilot license, uh your uh data is also coming from uh Work IQ."
- [2:30](https://www.youtube.com/watch?v=WL3m2dffwU8&t=150s) "Copilot search for data in Business Central. It has access to my context, my permissions and my company."
- [3:09](https://www.youtube.com/watch?v=WL3m2dffwU8&t=189s) "You have access to this feature in your newest Business Central. Just give it a try."

Presenters (as heard): Wojciech Kotelko.