BCTalent Stories: JourneyTEAM
JourneyTEAM, a Microsoft consulting firm, explains why it partnered with ReSkill to close its Business Central talent gap. ReSkill finds people with industry experience, teaches them BC technology, and trains consultant and soft skills. The speakers recommend ReSkill to other partners because it saves cost and time.
- JourneyTEAM background and talent challenges
- ReSkill as a solution to talent gap
- BC community needs next generation talent
- ReSkill strategy combining industry and technology training
- Professional skills training addresses soft skills gap
- Program outcomes and recommendations
Overview
JourneyTEAM, a Business Central partner, describes growth of roughly 30 percent or more over the last few years and the difficulty of finding people with the right skill sets. Few people have both BC experience and consultant skills, so the company looked for a new source of talent.
Its answer is ReSkill. The program picks people with industry experience who understand business processes, teaches them BC technology, and builds their consulting skills. It also includes professional skills training on mindset and soft skills, because technologists tend to focus only on technical skills. The speaker reports gains in technical knowledge and in clarity of expectations for how consultants work.
Key points
- JourneyTEAM reports growth of roughly 30 percent or more over the last few years and says finding talent with the right skill sets is hard.
- The stated problem is that few people have both BC experience and consultant skills.
- JourneyTEAM considered building a training program itself but chose to team with ReSkill for cost and professionalism, and because ReSkill fits its culture.
- ReSkill targets people with industry experience who understand business processes, then teaches BC technology and consultant skills.
- ReSkill is described as part of JourneyTEAM’s growth strategy.
- Professional skills training covers mindset and soft skills, which the speaker says technologists often overlook.
- Reported results so far: more technical knowledge and clearer expectations of how consultants should work.
Features
Every feature below: status not stated.
| Feature | At |
|---|---|
| ReSkill talent development program | 0:25 |
| Professional skills training for consultants | 1:25 |
Quotes
- 0:04 “we’ve had substantial growth roughly 30 or greater over the last few years and finding the right talent with the right skill sets”
- 0:25 “we looked at doing it internally uh but for the cost and the professionalism that they’ve brought it aligns directly with our”
- 0:45 “there are a limited number of people with BC experience today with consultant skills and identifying a new source that we could tap into”
- 1:05 “res skill is part of our growth strategy because we’re trying to identify people with industry experience who understand the processes teach them the”
- 1:25 “as technologist we have a tendency to just double down on skill sets around technology and we Overlook what are the soft skills and”
- 1:45 “what we’ve gained in this program so far is an increase of technical knowledge but most importantly this expectation and Clarity of how we”
- 1:45 “it’s very efficient from a cost perspective from a Time perspective it was very quick to get this rolling”
Presenters (as heard): Kip sson, Greg crle.