BC Observatoryunofficial, made by waldo
code change · fixAL Developmentofficial - Microsoftreviewed - checked by Opus

#11063 Prevent Sales Order Agent from skipping emails moved into monitored folders

The Sales Order Agent no longer advances the email sync timestamp after polling, allowing emails moved to monitored folders to be retrieved if they fall within the configured start date instead of being permanently skipped.

Open in Claude11063.mdPull request #11063

Pull request · merged into main (BC30) on 2026-09-06 by tomasevicst · 1 file (+0 -12), 1 AL · fix · tier official · reviewed (checked by Opus)

What changed

  • Removed automatic advancement of Earliest Sync At after email polling
  • Moved emails keep their original received timestamp and are no longer permanently skipped
  • Configured Start Date remains the lower bound for email retrieval
  • Previously processed emails are still excluded server-side by their Outlook category
  • Behaviour changes for users or extensions.

AL objects touched

Also merged into

  • #11097 into releases/29.x on 2026-09-07

Context

  • Work items: AB#648911
  • Labels: AL: Apps (W1), Team: SCM
  • Systems: development
  • From the description: “Stop advancing Earliest Sync At after email polling.”

Source: metadata of a merged pull request in microsoft/BCApps (bcapps): title, labels, changed paths and counts, with a summary in our words. No source text and no description beyond one short quote (D10, D61).