Page 5903 "Service Item Lines"
Base Application · Microsoft.Service.Document
Across versions
- BC23-30present
Neighbourhood 2 connected objects and pages
Base Application · Microsoft.Service.Document · BC23-30 · source at ea08af5e · facts from BC29
Properties
| Property | Value |
|---|---|
| Caption | Service Item Lines |
| SourceTable | Service Item Line |
| PageType | List |
Fields on this page
Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control’s own, else the bound field’s (marked).
| Group | Control | Shows | ToolTip |
|---|---|---|---|
| Control1 | Document Type | Document Type | Specifies whether the service document is a service order or service quote. from the table field |
| Document No. | Document No. | Specifies the number of the service order linked to this service item line. from the table field | |
| Line No. | Line No. | Specifies the number of the line. from the table field | |
| Service Item Group Code | Service Item Group Code | Specifies the code of the service item group for this item. from the table field | |
| Service Item No. | Service Item No. | Specifies the service item number registered in the Service Item table. from the table field | |
| Description | Description | Specifies a description of this service item. from the table field | |
| Description 2 | Description 2 | Specifies information in addition to the description. | |
| Item No. | Item No. | Specifies the item number linked to this service item. from the table field | |
| Serial No. | Serial No. | Specifies the serial number of this item. from the table field | |
| Warranty | Warranty | Specifies that warranty on either parts or labor exists for this item. from the table field | |
| Contract No. | Contract No. | Specifies the number of the service contract associated with the item or service on the line. from the table field | |
| Fault Reason Code | Fault Reason Code | Specifies the fault reason code for the item. from the table field | |
| Fault Area Code | Fault Area Code | Specifies the fault area code for this item. from the table field | |
| Symptom Code | Symptom Code | Specifies the symptom code for this item. from the table field | |
| Resolution Code | Resolution Code | Specifies the resolution code for this item. from the table field | |
| Fault Code | Fault Code | Specifies the fault code for this item. from the table field |
Actions
| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Comments | Faults | View or edit the different fault codes that you can assign to service items. You can use fault codes to identify the different service item faults or the actions taken on service items for each combination of fault area and symptom codes. | Page 5911 “Service Comment Sheet” |
| Resolutions | View or edit the different resolution codes that you can assign to service items. You can use resolution codes to identify methods used to solve typical service problems. | Page 5911 “Service Comment Sheet” | |
| Internal | View or reregister internal comments for the service item. Internal comments are for internal use only and are not printed on reports. | Page 5911 “Service Comment Sheet” | |
| Accessories | View or register comments for the accessories to the service item. | Page 5911 “Service Comment Sheet” | |
| Loaners | View or select from items that you lend out temporarily to customers to replace items that they have in service. | Page 5911 “Service Comment Sheet” | |
| Service Item | Card | View or change detailed information about the record on the document or journal line. | Page 5980 “Service Item Card” |
| Log | View a list of the service item changes that have been logged, for example, when the warranty has changed or a component has been added. This window displays the field that was changed, the old value and the new value, and the date and time that the field was changed. | Page 5989 “Service Item Log” | |
| Line | Service Item Worksheet | View or edit a worksheet where you record information about service items, such as repair status, fault comments and codes, and cost. In this window, you can update information on the items such as repair status and fault and resolution codes. You can also enter new service lines for resource hours,… | Page 5906 “Service Item Worksheet” |
Relations
- source table Table 5901 “Service Item Line”
Pages and codeunits on this table
- Table 5901 “Service Item Line” (drill-down page)
- Table 5901 “Service Item Line” (lookup page)
Ask your agent
Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: bcatlas_resolve_node(object_type: "page", object_name: "Service Item Lines"), then bcatlas_get_procedure_body or bcatlas_get_neighbors on the returned id.