Page 5909 "Service Item Groups"

Base Application · Microsoft.Service.Item · BC23-30 · source at ea08af5e · facts from BC29

Properties

Property	Value
Caption	Service Item Groups
SourceTable	Service Item Group
PageType	List
UsageCategory	Administration
ApplicationArea	Service

Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control’s own, else the bound field’s (marked).

Group	Control	Shows	ToolTip
Control1	Code	Code	Specifies a code for the service item group. from the table field
	Description	Description	Specifies a description of the service item group. from the table field
	Default Contract Discount %	Default Contract Discount %	Specifies the discount percentage used as the default quote discount in a service contract quote. from the table field
	Default Serv. Price Group Code	Default Serv. Price Group Code	Specifies the service price group code used as the default service price group in the Service Price Group table. from the table field
	Default Response Time (Hours)	Default Response Time (Hours)	Specifies the default response time for the service item group.
	Create Service Item	Create Service Item	Specifies that when you ship an item associated with this group, the item is registered as a service item in the Service Item table. from the table field

Actions

Group	Action	ToolTip	Runs
Group	Resource Skills	View the assignment of skills to resources, items, service item groups, and service items. You can use skill codes to allocate skilled resources to service items or items that need special skills for servicing.	Page 6019 “Resource Skills”
	Skilled Resources	View a list of all registered resources with information about whether they have the skills required to service the particular service item group, item, or service item.
Dimensions	Dimensions-Single	View or edit the single set of dimensions that are set up for the selected record.	Page 540 “Default Dimensions”
	Dimensions-Multiple	View or edit dimensions for a group of records. You can assign dimension codes to transactions to distribute costs and analyze historical information.
Group	Troubleshooting Setup	Define how you troubleshoot service items.	Page 5993 “Troubleshooting Setup”
	Std. Serv. Item Gr. Codes	View or edit recurring service item groups that you add to service lines.	Page 5959 “Standard Serv. Item Gr. Codes”

Relations

source table Table 5904 “Service Item Group”

Pages and codeunits on this table

Table 5904 “Service Item Group” (lookup page)

Ask your agent

Procedure bodies are not stored here (D10). For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: bcatlas_resolve_node(object_type: "page", object_name: "Service Item Groups"), then bcatlas_get_procedure_body or bcatlas_get_neighbors on the returned id.