Page 5972 "Posted Service Credit Memo"
Base Application · Microsoft.Service.History
Across versions
- BC23-30present
Neighbourhood 14 connected objects and pages
Base Application · Microsoft.Service.History · BC23-30 · source at ea08af5e · facts from BC29
Properties
| Property | Value |
|---|---|
| Caption | Posted Service Credit Memo |
| SourceTable | Service Cr.Memo Header |
| PageType | Document |
Fields on this page
Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control’s own, else the bound field’s (marked).
| Group | Control | Shows | ToolTip |
|---|---|---|---|
| General | No. | No. | Specifies the number of the involved entry or record, according to the specified number series. from the table field |
| Customer No. | Customer No. | Specifies the number of the customer associated with the credit memo. from the table field | |
| Sell-to | Name | Name | Specifies the name of the customer to whom you shipped the service on the credit memo. from the table field |
| Name 2 | Name 2 | Specifies an additional part of the name of the customer on the service invoice. from the table field | |
| Address | Address | Specifies the address of the customer on the credit memo. from the table field | |
| Address 2 | Address 2 | Specifies additional address information. from the table field | |
| City | City | Specifies the city of the address. from the table field | |
| Control18 | County | County | Specifies state, province or county. from the table field |
| Sell-to | Post Code | Post Code | Specifies the postal code. from the table field |
| Country/Region Code | Country/Region Code | Specifies the country/region of the address. from the table field | |
| Contact Name | Contact Name | Specifies the name of the contact person at the customer company. from the table field | |
| Phone No. | SellToContact."Phone No." |
Specifies the telephone number of the contact person at the customer company. | |
| Mobile Phone No. | SellToContact."Mobile Phone No." |
Specifies the mobile telephone number of the contact person at the customer company. | |
SellToContact."E-Mail" |
Specifies the email address of the contact person at the customer company. | ||
| General | Posting Date | Posting Date | Specifies the date when the credit memo was posted. from the table field |
| VAT Reporting Date | VAT Reporting Date | Specifies the VAT date on the invoice. from the table field | |
| Document Date | Document Date | Specifies the date when the related document was created. from the table field | |
| Control11 | Document Exchange Status | Document Exchange Status | Specifies the status of the document if you are using a document exchange service to send it as an electronic document. The status values are reported by the document exchange service. from the table field |
| General | Pre-Assigned No. | Pre-Assigned No. | Specifies the number of the credit memo from which the posted credit memo was created. from the table field |
| External Document No. | External Document No. | Specifies the external document number that is entered on the service header that this line was posted from. from the table field | |
| Salesperson Code | Salesperson Code | Specifies the code of the salesperson associated with the credit memo. from the table field | |
| Responsibility Center | Responsibility Center | Specifies the code of the responsibility center, such as a distribution hub, that is associated with the involved user, company, customer, or vendor. from the table field | |
| No. Printed | No. Printed | Specifies how many times the document has been printed. from the table field | |
| Your Reference | Your Reference | Specifies the customer’s reference. The content will be printed on the related document. from the table field | |
| Work Description | GetWorkDescription | Rec.GetWorkDescription() |
Specifies the products or services being offered. |
| Content | ServCrMemoLines | part Page 5973 “Posted Serv. Cr. Memo Subform” | — |
| Invoicing | Bill-to Customer No. | Bill-to Customer No. | Specifies the number of the customer that you send or sent the invoice or credit memo to. from the table field |
| Bill-to | Name | Bill-to Name | Specifies the name of the customer that you send or sent the invoice or credit memo to. from the table field |
| Name 2 | Bill-to Name 2 | Specifies an additional part of the name of the customer that you send or sent credit memo to. from the table field | |
| Address | Bill-to Address | Specifies the address of the customer to whom you sent the credit memo. from the table field | |
| Address 2 | Bill-to Address 2 | Specifies an additional line of the address. from the table field | |
| City | Bill-to City | Specifies the city of the address. from the table field | |
| Control25 | Bill-to County | Bill-to County | Specifies the state, province or county of the address. from the table field |
| Bill-to | Post Code | Bill-to Post Code | Specifies the postal code of the customer’s billing address. from the table field |
| Country/Region | Bill-to Country/Region Code | Specifies the country/region in the customer’s address. | |
| Contact | Bill-to Contact | Specifies the name of the contact person at the customer’s billing address. from the table field | |
| Phone No. | BillToContact."Phone No." |
Specifies the telephone number of the contact person at the customer’s billing address. | |
| Mobile Phone No. | BillToContact."Mobile Phone No." |
Specifies the mobile telephone number of the contact person at the customer’s billing address. | |
BillToContact."E-Mail" |
Specifies the email address of the contact person at the customer’s billing address. | ||
| Invoicing | Shortcut Dimension 1 Code | Shortcut Dimension 1 Code | Specifies the code for Shortcut Dimension 1, which is one of two global dimension codes that you set up in the General Ledger Setup window. from the table field |
| Shortcut Dimension 2 Code | Shortcut Dimension 2 Code | Specifies the code for Shortcut Dimension 2, which is one of two global dimension codes that you set up in the General Ledger Setup window. from the table field | |
| Customer Posting Group | Customer Posting Group | Specifies the customer’s market type to link business transactions to. from the table field | |
| Tax Liable | Tax Liable | Specifies that items, resources, or costs on the current credit memo line are liable to sales tax. from the table field | |
| Tax Area Code | Tax Area Code | Specifies the tax area that is used to calculate and post sales tax. from the table field | |
| Shipping | Ship-to Code | Ship-to Code | Specifies a code for an alternate shipment address if you want to ship to another address than the one that has been entered automatically. This field is also used in case of drop shipment. from the table field |
| Ship-to | Name | Ship-to Name | Specifies the name of the customer at the address that the items are shipped to. from the table field |
| Name 2 | Ship-to Name 2 | Specifies an additional part of thethe name of the customer at the address that the items are shipped to. from the table field | |
| Address | Ship-to Address | Specifies the address that the items are shipped to. from the table field | |
| Address 2 | Ship-to Address 2 | Specifies an additional part of the ship-to address, in case it is a long address. from the table field | |
| City | Ship-to City | Specifies the city of the address that the items are shipped to. from the table field | |
| Control27 | Ship-to County | Ship-to County | Specifies the state, province or county of the address that the items are shipped to. from the table field |
| Ship-to | Post Code | Ship-to Post Code | Specifies the postal code of the address that the items are shipped to. from the table field |
| Country/Region | Ship-to Country/Region Code | Specifies the country/region in the customer’s address. from the table field | |
| Phone No. | Ship-to Phone | Specifies the telephone number of the company’s shipping address. from the table field | |
| Contact | Ship-to Contact | Specifies the name of the contact person at the address that the items are shipped to. from the table field | |
| Shipping | Location Code | Location Code | Specifies the location, such as warehouse or distribution center, where the credit memo was registered. from the table field |
| Shipment Method | Code | Shipment Method Code | Specifies the shipment method for the shipment. from the table field |
| Agent | Shipping Agent Code | Specifies which shipping agent is used to transport the items on the service document to the customer. from the table field | |
| Agent Service | Shipping Agent Service Code | Specifies which shipping agent service is used to transport the items on the service document to the customer. from the table field | |
| Foreign Trade | Currency Code | Currency Code | Specifies the currency code for the amounts on the credit memo. from the table field |
| Company Bank Account Code | Company Bank Account Code | Specifies the bank account to use for bank information when the document is printed. from the table field | |
| EU 3-Party Trade | EU 3-Party Trade | Specifies if the transaction is related to trade with a third party within the EU. from the table field | |
| FactBoxes | Documents | part Page 1178 “Doc. Attachment List Factbox” | — |
| IncomingDocAttachFactBox | part Page 193 “Incoming Doc. Attach. FactBox” | — |
Actions
| Group | Action | ToolTip | Runs |
|---|---|---|---|
| Cr. Memo | Statistics obsolete Pending 27.0; #if not CLEAN27 | View statistical information, such as the value of posted entries, for the record. | |
| Statistics | View statistical information, such as the value of posted entries, for the record. | Page 6034 “Service Credit Memo Statistics” | |
| Comments | View or add comments for the record. | Page 5911 “Service Comment Sheet” | |
| Dimensions | View or edit dimensions, such as area, project, or department, that you can assign to sales and purchase documents to distribute costs and analyze transaction history. | ||
| Attachments | Add a file as an attachment. You can attach images as well as documents. | ||
| Service Document Log | View a list of the service document changes that have been logged. The program creates entries in the window when, for example, the response time or service order status changed, a resource was allocated, a service order was shipped or invoiced, and so on. Each line in this window identifies the eve… | ||
| Processing | Send | Prepare to send the document according to the customer’s sending profile, such as attached to an email. The Send document to window opens first so you can confirm or select a sending profile. | |
| Prepare to print the document. A report request window for the document opens where you can specify what to include on the print-out. | |||
| Attach as PDF | Create a PDF file and attach it to the document. | ||
| Find entries… | Find entries and documents that exist for the document number and posting date on the selected document. (Formerly this action was named Navigate.) | ||
| Activity Log | View the status and any errors if the document was sent as an electronic document or OCR file through the document exchange service. |
Procedures
1 local procedures, no public ones.
Triggers
OnAfterGetCurrRecord, OnAfterGetRecord, OnFindRecord, OnOpenPage
Relations
- source table Table 5994 “Service Cr.Memo Header”
Pages and codeunits on this table
- Page 5971 “Posted Service Credit Memos” (card page)
Extended by
- Page extension 5048 “SD Posted Serv. Cr. Memo”
- Page extension 5592 “Dig.Vouch. Pstd. Serv.Cr.Memo”
- Page extension 6143 “E-Doc. Posted Service Cr. Memo”
- Page extension 6172 “Posted Service CrMemo with QR”
Calls
From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an Object::"Name" argument. Interface dispatch and calls through events are not counted, so the list is not complete.
- Codeunit 365 “Format Address” (1 call:
ActivateFields → UseCounty) - Codeunit 799 “VAT Reporting Date Mgt” (1 call:
ActivateFields → IsVATDateEnabled)
Called by
- Codeunit 6450 “Serv. Integration Mgt.” (1 call:
CustLedgerEntryOnBeforeShowDoc → (object)) - Codeunit 6452 “Serv. Availability Mgt.” (1 call:
OnAfterShowDocument → (object)) - Codeunit 6481 “Serv. Item Tracing Mgt.” (1 call:
OnShowDocument → (object)) - Codeunit 6494 “Serv. Navigate Mgt.” (1 call:
OnBeforeShowRecords → (object)) - Page 5968 “Service Document Registers” (1 call:
OpenRelatedCard → (object))
Recent changes
- 2026-10-06 #12290 Remove CLEAN27 from Service Management (main, BC30, refactor)
Documented on Microsoft Learn
Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).
Ask your agent
Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: bcatlas_resolve_node(object_type: "page", object_name: "Posted Service Credit Memo"), then bcatlas_get_procedure_body or bcatlas_get_neighbors on the returned id.