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How User and AI Agent Avatars Improve Record Ownership in Business Central BC 28

Business Central BC 28 adds visual avatars for record creators and modifiers on list pages, showing who created or last changed a record without opening the full card. This helps teams identify ownership, reduce duplicate work, and distinguish human-created from AI-generated records.

post Saurav Dhyani

Saurav Dhyani · 2026-06-25 · 537 words · about 2 min

"Multiple users, departments, integrations, and automated processes work on the same records."

Key points

  • Avatars display creator and modifier information directly on list pages with full names and timestamps on hover
  • Feature supports named users, system users, and AI agents to reflect Microsoft’s evolving identity model
  • Eliminates need to open card pages or check change logs to identify record responsibility and recent activity
  • Particularly valuable in multi-department environments where automation and AI processes work alongside human users

Quotes

  • “Multiple users, departments, integrations, and automated processes work on the same records.” (Establishes the operational challenge that avatars solve in shared data environments)

Context

  • Features: Creator avatars, Modifier avatars, Avatar hover tooltips, AI agent identification, Timestamp display
  • Versions: BC 28, 2025 Release Wave 1

Source: Saurav Dhyani, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.