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BC Friday Tips #39 Troubleshoot Connectivity

The Troubleshooting Connectivity page helps diagnose connection issues between users' computers and Business Central by checking internet connectivity, Azure CDN resources, user authentication, and service health. Access it by appending '/connectivity' to your Business Central URL.

post That NAV Guy

Teddy Herryanto · 2025-07-18 · 99 words · about 1 min

"The Troubleshooting Connectivity page can help you pinpoint what's causing the issue between your computer and Business Central."

Key points

  • A built-in troubleshooting page accessible via ‘/connectivity’ endpoint identifies connection problems
  • Checks internet connectivity, Azure CDN resources, authentication, and service health status
  • Helps pinpoint the root cause of Business Central connection failures
  • Available directly from your Business Central environment without additional tools

Quotes

  • “The Troubleshooting Connectivity page can help you pinpoint what’s causing the issue between your computer and Business Central.” (Explains the core purpose of the diagnostic tool for resolving connectivity problems)

AL objects mentioned

As named in the post. A name that matches one object page by exact type and name links to it; the others stay as named.

  • page “Troubleshooting Connectivity”

Not found in BC28-30: page “Troubleshooting Connectivity”.

Context

  • Features: Troubleshooting Connectivity, Azure CDN resource checking, authentication verification, service health status

Source: That NAV Guy, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.