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What's Cooking in Business Central: Agent Reasoning and Transparency

Agent reasoning display for the payables agent in Business Central: an info icon next to a suggested field value, such as a GL account or deferral code, shows why the agent suggested it. Described for the 2025 wave 2 major release, possibly extending to other features later.

Open in ClaudeFBrZwXpOhmM.md
  1. 0:00 Introduction to Agent Reasoning Feature
  2. 0:23 Trust and Transparency in AI Adoption
  3. 0:35 Purchase Document Draft with Agent Suggestions
  4. 0:46 Viewing Agent Reasoning for GL Account
  5. 1:05 Reviewing Additional Field Suggestions
  6. 1:17 Reasoning Display for All Agent Suggestions
  7. 1:32 Building User Trust Through Transparency
video Microsoft Dynamics 365 Business Central (YouTube) · 2025-08-28Watch on YouTube

Overview

This short “What’s Cooking” video from the Business Central team explains why agent reasoning is being surfaced. The stated premise is that users need to trust AI to adopt it, so the payables agent now shows the reasoning behind its suggestions.

The demo opens a purchase document draft containing agent suggestions. A small I icon appears next to the account number, and selecting it shows the agent’s reasoning for the GL account. The same display is available for other suggested fields, such as the deferral code, and applies whatever the agent suggests, including accounts or items that use item references. The video is labelled as a preview of what is being built.

Key points

  • The feature is described for the payables agent in the 2025 wave 2 major release, and may come to other features later.
  • In a purchase document draft with agent suggestions, a small I icon next to the account number shows the agent’s reasoning.
  • Reasoning can also be viewed for other suggested fields, such as the deferral code.
  • The reasoning display applies regardless of what the agent suggests, including accounts or items that use item references.
  • The stated purpose is trust: users adopt AI more readily when they can see why it suggested a value.
  • The video presents this as something Microsoft is ‘cooking up’, so it is not yet a shipped feature.

Features

Every feature below: status not stated, demoed.

Feature At
Agent Reasoning Display 0:05
Payables Agent 0:05

AL objects mentioned

As heard in the captions. A name that matches one object page by exact type and name links to it; the others stay as named.

  • other “chart of accounts” at 0:46

Quotes

  • 0:05 “for the payable agent in the 2025 wave 2 major release and potentially for other features down the road”
  • 0:23 “For users to adopt AI, it’s important that they trust AI. Therefore, we’re surfacing the payables agents reasoning to the user so they know”
  • 0:46 “And you’ll now notice the small I icon next to the account number. And this is where we’re surfacing the agent’s reasoning.”
  • 1:32 “this goes regardless if it suggest counts or an item uses item references whatever it does”

Disclaimers in the video

  • 0:05 preview: we’re cooking up to assist users working with agents and AI. First, for the payable agent in the 2025 wave 2 major release and potentially for other features down the road