The ReSKILL program - Explained
The ReSKILL program is a Business Central talent program that recruits people from outside the partner ecosystem and trains them as Business Central professionals. The video covers its recruitment, product training, professional skills workshop, coaching and community parts, plus results such as 168 partner contracts and retention above 95%.
- Problem Statement and Ecosystem Needs
- BC Talent Program Overview - Three Initiatives
- ReSKILL Program - Recruitment Pillar
- ReSKILL Program - Product Training Options
- Professional Skills Training and Workshops
- Individual Coaching and Retention Management
- Global Community and Continuous Learning
- ReSKILL Program Statistics and Results
- Triangle Case Study - Measurable Impact
- Resources and Conclusion
Overview
The video explains why partners struggle to find skilled people and how the BC Talent Program responds with three initiatives: ReSKILL, Cross-Skill and Upskill. ReSKILL, in market for one year, takes end users, accountants, supply chain experts and .NET developers and trains them as Business Central professionals. Recruitment is an optional service, described as a no-cure-no-pay arrangement.
It walks through product training options (a case-based learning platform and virtual classroom training, both leading to certification), a 10-day professional skills workshop, individual coaching that starts before the first working day, and a global new hire community. It closes with program statistics and a case study from Triangle. The Upskill program for people fresh from academic institutions is still being developed, and partner engagement is being sought.
Key points
- ReSKILL recruits people from outside the partner ecosystem (end users, accountants, supply chain experts, .NET developers) and trains them as Business Central professionals; it has been in market for one year.
- Recruitment is optional and described as no-cure-no-pay: if suitable people are not found, the partner does not pay.
- Product training comes in two forms: a case-based, self-paced learning platform and virtual classroom training. Both cover Business Central and Power Platform and lead to certification.
- The professional skills workshop runs 10 days in half-day virtual sessions and covers requirement gathering, communication, pre-sale skills and project methodology. Partners call it the key differentiator.
- Individual coaching starts before the first working day and includes individual plans with milestones, weekly follow-up and retention management.
- Reported results: 168 partner contracts, people billable in about 10 to 12 weeks, retention above 95%, and 39% of new hires female.
- Partners typically enrol in batches of three to five new hires, which the program recommends as a best practice; almost one in three partners has already re-engaged.
Features
| Feature | Status | At | Evidence |
|---|---|---|---|
| ReSKILL Program | status not stated | 2:15 | |
| Case-Based Learning Platform | status not stated | 5:17 | |
| Virtual Classroom Training | status not stated | 5:37 | |
| Professional Skills Training Workshop | status not stated | 6:35 | |
| Individual Coaching Program | status not stated | 7:35 | |
| Global New Hire Community | status not stated | 8:56 | |
| Cross-Skill Program | status not stated | 2:35 | |
| Upskill Program | announced | 3:15 | “which is new which is the one that we’re still working on” (3:15) |
Quotes
- 0:54 “the partner simply can’t serve the customer and ask the customer to wait for another 6 months”
- 2:35 “we’re going to take these people and we’re going to Res skill them to become business Central professionals”
- 2:35 “and that’s the one which is in market for uh one year at this moment in time”
- 4:37 “it is actually completely risk-free it means it’s a no q and no pay program if we can’t find the people then basically you”
- 11:17 “the program currently has 168 partner contracts uh into the program”
- 11:37 “basically doing them in batches of three to five individuals is basically a best practice”
- 12:17 “people uh that going through the program are bable within approximately 10 to uh 12 weeks”
- 12:30 “our attention rate is above 95% something that was super happy about and which is above the industry average”
- 12:50 “from all of our new highs that we’ve recruited that 39% of females uh of new Highs are females”
- 13:31 “the program saved 80% of the time of the seniors in the first three months that the new hire was there”
- 13:51 “is that the new hirs were already buildable after 6 weeks”
Disclaimers in the video
- 3:15 coming-later: the upskill program is new and the one that we’re still working on
Presenters (as heard): Kurt.