What's New: Enhanced Sales Analytics (2026 release wave 1)
Business Central 2026 release wave 1 sales analytics: new Customer Retention Overview and history reports and an ABC Analysis report in Power BI/Excel, pivot table subtotals for five sales reports, analysis views shipped with AL apps, and richer sales demo data. Three sales order list analysis views come in 28.x, not April.
- Introduction to Enhanced Sales Analytics
- Customer Retention Overview and History Reports
- ABC Analysis and Inventory Integration
- Improved Sales Reports and Analysis Views
- Enhanced Demo Data and Resources
- Related Sessions and Conclusion
- Business Central Resources and Community
Overview
The video covers sales analytics improvements in the 2026 release wave 1. The focus is customer loyalty and built-in reporting. Two new Power BI reports show whether customers are recurring, churning or returning, by geography or by customer, with history over time. An ABC Analysis report divides items into categories A, B and C by sales volume. It is mainly an inventory feature with sales analysis uses.
The video also covers smaller changes. Five sales reports shipped in fall 2025 get pivot table subtotals. Analysis views can now ship with AL apps, and out-of-the-box analysis views are being added to the sales order list. Sales demo data is extended with open sales orders, back orders and better data distribution.
Key points
- Two new Power BI reports for sales show recurring, churning and returning customers, by geography or customer.
- The retention history report shows new recurring customers over time, temporary lost customers and real lost customers.
- ABC Analysis report classifies items into A, B and C by sales volume, and works in Power BI and Excel formats.
- Five sales reports shipped in fall 2025 are being updated with pivot table subtotals that were missing at first.
- Analysis views can now be shipped with AL apps or AL code.
- Three analysis views on the Sales Order List are coming in 28.x, not in the April release.
- Sales demo data now includes open sales orders and back orders, with better data distribution for demos.
Features
| Feature | Status | At | Evidence |
|---|---|---|---|
| Customer Retention Overview and History Reports | status not stated, demoed | 0:55 | |
| ABC Analysis Report | status not stated, demoed | 2:11 | |
| Pivot Table Subtotals for Sales Reports | status not stated | 3:07 | |
| Analysis Views Shipping with AL Apps | generally available | 3:50 | “in this release wave we are adding the ability to ship analysis tabs or analysis views with the with with AL apps” (3:50) |
| Enhanced Sales Demo Data | status not stated | 4:30 |
AL objects mentioned
As heard in the captions. A name that matches one object page by exact type and name links to it; the others stay as named.
- report “Customer Retention Overview” at 1:10
- report “ABC Analysis” at 2:11
- page 9305 “Sales Order List” at 4:07
Not found in BC28-30: report “Customer Retention Overview”, report “ABC Analysis”.
Quotes
- 0:06 “we want to still set focus on better analytics to to get better more profitability and more sales”
- 0:24 “we focus on customer loyalty. Being able to analyze recurring and churn customers and just more easy built-in reporting”
- 1:10 “Two new reports that simply allows you to see whether your customers are recurring, whether they are churning”
- 2:56 “So, it’s a new report in the inventory app. It also actually comes and it go to the inventory analytics session.”
- 3:07 “It also comes in an Excel version so you don’t have to use Power BI for this.”
- 3:50 “in this release wave we are adding the ability to ship analysis tabs or analysis views with the with with AL apps”
- 4:17 “They are coming in 28.x so not in the April release, so but once once we get a few months out”
Disclaimers in the video
- 4:17 not-in-this-release: They are coming in 28.x so not in the April release