Enable Microsoft Copilot chat experience

Microsoft 365 roadmap 573362 · Copilot and agents · generally available · roadmap status “Launched”, phase General Availability

What Microsoft says

The updated Microsoft Copilot chat experience introduces a modern, consistent, and intuitive interface that aligns Business Central with the broader Microsoft Copilot ecosystem. The enhancement modernizes the chat panel, streamlines navigation, and improves user workflows by adopting familiar interaction patterns from Microsoft Copilot. This update benefits users who regularly interact with Copilot to accelerate daily tasks - especially operations managers, accountants, sales representatives, and administrators who rely on conversational assistance to navigate and analyse data. It also provides a more predictable experience across Microsoft 365 applications, reducing onboarding time and helping organizations adopt AI capabilities more systematically. Business Value: The updated Copilot chat experience provides a familiar and consistent AI experience across Business Central and Microsoft applications. You get started faster, switch more easily between applications, and interact with AI more confidently, helping improve productivity and accelerate adoption.

Dates

• General availability: October CY2026 (2026 release wave 2)
• Public preview: October CY2026
• On the roadmap since 2026-09-30, last changed 2026-09-30

Covered by

Matched by Haiku among videos and Learn pages in the same galaxy system, checked against the roadmap ids and the evidence text. Every link below was reviewed by Opus.

Videos

• Business Central Gets a New Microsoft Copilot Chat Experience: Unified Copilot Chat Experience at 0:01; Business Central Data Integration in Chat at 3:31; Copilot and Agent Capabilities Settings Page at 6:05; Conversational Interaction Model at 7:58; Agent Store Integration at 10:39; Multi-step Reasoning in Chat at 12:09
• What’s new: Explore the new Microsoft Copilot Chat in Business Central (2026 release wave 2): Microsoft Copilot Chat in Business Central at 0:06
• Microsoft presents: Build Agents with Microsoft Copilot Studio and surface them in M365 Copilot Chat: M365 Copilot chat in Business Central at 30:40
• What’s new: Demystifying the New Microsoft Copilot Chat in Business Central (2026 release wave 2): Microsoft Copilot Chat in Business Central at 0:05
• Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2): Unified Microsoft Copilot Chat at 0:18; Copilot button in Business Central at 1:32
• Microsoft presents: Introducing M365 Copilot Chat in Business Central: M365 Copilot chat in Business Central at 7:05; Business Central data access from chat at 7:50; M365 Copilot replaces Copilot chat in BC at 15:08; Page and record context in Copilot chat at 17:49

Microsoft Learn

• Use Microsoft Copilot in Business Central (preview)
• Microsoft Copilot in Business Central FAQ
• Application Card for Microsoft Copilot in Business Central
• Work with Business Central data in Microsoft Copilot

Source: Microsoft 365 roadmap. Status words follow the roadmap.