Page 5076 "Interaction Log Entries"

Base Application · Microsoft.CRM.Interaction · BC23-30 · source at ea08af5e · facts from BC29

Properties

Property	Value
Caption	Interaction Log Entries
SourceTable	Interaction Log Entry
PageType	List
UsageCategory	History
ApplicationArea	RelationshipMgmt

Fields on this page

Layout controls in source order, grouped by the container they sit in. Shows: the table field a control is bound to (or its expression as written); ToolTip: the control’s own, else the bound field’s (marked).

Group	Control	Shows	ToolTip
Control1	Canceled	Canceled	Specifies whether the interaction has been canceled. The field is not editable. from the table field
	Attempt Failed	Attempt Failed	Specifies whether the interaction records an failed attempt to reach the contact. This field is not editable. from the table field
	Document Type	Document Type	Specifies the type of document if there is one that the interaction log entry records. You cannot change the contents of this field. from the table field
	Document No.	Document No.	Specifies the number of the document (if any) that the interaction log entry records. from the table field
	Delivery Status	Delivery Status	Specifies the status of the delivery of the attachment. There are three options: from the table field
	Date	Date	Specifies the date that you have entered in the Date field in the Create Interaction wizard or the Segment window when you created the interaction. The field is not editable. from the table field
	Time of Interaction	Time of Interaction	Specifies the time when the interaction was created. This field is not editable. from the table field
	Correspondence Type	Correspondence Type	Specifies the type of correspondence of the attachment in the interaction template. This field is not editable. from the table field
	Interaction Group Code	Interaction Group Code	Specifies the code of the interaction group used to create this interaction. This field is not editable. from the table field
	Interaction Template Code	Interaction Template Code	Specifies the code for the interaction template used to create the interaction. This field is not editable. from the table field
	Description	Description	Specifies the description of the interaction. from the table field
	Attachment	`Rec."Attachment No." <> 0`	Specifies if the linked attachment is inherited or unique.
	Information Flow	Information Flow	Specifies the direction of information flow recorded by the interaction. There are two options: Outbound (the information was received by your contact) and Inbound (the information was received by your company). from the table field
	Initiated By	Initiated By	Specifies who initiated the interaction. There are two options: Us (the interaction was initiated by your company) and Them (the interaction was initiated by your contact). from the table field
	Contact No.	Contact No.	Specifies the number of the contact involved in this interaction. This field is not editable. from the table field
	Contact Name	Contact Name	Specifies the name of the contact for which an interaction has been logged. from the table field
	Contact Company No.	Contact Company No.	Specifies the number of the contact company. from the table field
	Contact Company Name	Contact Company Name	Specifies the name of the contact company for which an interaction has been logged. from the table field
	Evaluation	Evaluation	Specifies the evaluation of the interaction. There are five options: Very Positive, Positive, Neutral, Negative, and Very Negative. from the table field
	Cost (LCY)	Cost (LCY)	Specifies the cost of the interaction.
	Duration (Min.)	Duration (Min.)	Specifies the duration of the interaction.
	Salesperson Code	Salesperson Code	Specifies the code for the salesperson who carried out the interaction. This field is not editable. from the table field
	User ID	User ID	Specifies the ID of the user who logged this entry. This field is not editable. from the table field
	Segment No.	Segment No.	Specifies the number of the segment. This field is valid only for interactions created for segments, and is not editable. from the table field
	Campaign No.	Campaign No.	Specifies the number of the campaign (if any) to which the interaction is linked. This field is not editable. from the table field
	Campaign Entry No.	Campaign Entry No.	Specifies the number of the campaign entry to which the interaction log entry is linked. from the table field
	Campaign Response	Campaign Response	Specifies whether the interaction records a response to a campaign. from the table field
	Campaign Target	Campaign Target	Specifies whether the interaction is applied to contacts that are part of the campaign target. This field is not editable. from the table field
	Opportunity No.	Opportunity No.	Specifies the number of the opportunity to which the interaction is linked. from the table field
	To-do No.	To-do No.	Specifies the number of the task if the interaction has been created to complete a task. This field is not editable. from the table field
	Interaction Language Code	Interaction Language Code	Specifies the language code for the interaction for the interaction log. The code is copied from the language code of the interaction template, if one is specified. from the table field
	Subject	Subject	Specifies the subject text that will be used for this interaction. from the table field
	Contact Via	Contact Via	Specifies the telephone number that you used when calling the contact. from the table field
	Entry No.	Entry No.	Specifies the number of the entry, as assigned from the specified number series when the entry was created. from the table field
	Comment	Comment	Specifies that a comment exists for this interaction log entry. from the table field

Actions

Group	Action	ToolTip	Runs
Entry	Filter	Apply a filter to view specific interaction log entries.
	Clear Filter	Clear the applied filter on specific interaction log entries.
	Comments	View or add comments for the record.	Page 5187 “Inter. Log Entry Comment Sheet”
Functions	Switch Checkmark in Canceled	Change records that have a checkmark in Canceled.
	Resend	Resend the attachments.
	Evaluate Interaction	Make an evaluation of the interaction.
	Create Task	Create a marketing task based on the interaction.
	Delete Canceled Entries	—	Report 5190 “Delete Interaction Log Entries”
Processing	Show Attachments	Show attachments or related documents.
	Create Interaction	Create an interaction with a specified contact.
	Create Opportunity	Create an opportunity with a specified contact.

Procedures

1 local procedures, no public ones.

Triggers

OnAfterGetCurrRecord, OnAfterGetRecord, OnFindRecord, OnInit, OnOpenPage

Relations

source table Table 5065 “Interaction Log Entry”

Pages and codeunits on this table

Table 5065 “Interaction Log Entry” (drill-down page)
Table 5065 “Interaction Log Entry” (lookup page)

Called by

From the extracted call graph of BC29 (graphify-al on the snapshot checkout): calls whose target is known from a declared type or an Object::"Name" argument. Interface dispatch and calls through events are not counted, so the list is not complete.

Table 36 “Sales Header” (1 call: ShowInteractionLogEntries → (object))

Recent changes

2026-07-29 #9544 636017 Move CRM report action tooltips to report objects (main, BC30, refactor)

Documented on Microsoft Learn

Set up email logging

Source: AL metadata extracted from the code (names, ids, signatures, properties); no code bodies (D10).

Ask your agent

Procedure bodies are not stored here (D10). The call sections above are our own, per object, from the BC29 call graph. For a procedure body or the calls of one procedure, ask bc-code-atlas (external, by Stefan Maron, MIT; default corpus w1-28), which the bc-observatory plugin connects: bcatlas_resolve_node(object_type: "page", object_name: "Interaction Log Entries"), then bcatlas_get_procedure_body or bcatlas_get_neighbors on the returned id.