Quality management

Path: Business functionality > Quality management · tier official · system inventory · narrative reviewed (checked by Opus)

Overview

Quality Management is an extension that creates quality inspections at key points in purchasing, production, assembly, and warehouse processes. Inspections can be created automatically, manually, or on a schedule, and they use templates to define the tests. Results can trigger actions such as blocking noncompliant lots and running workflows.

Start with the overview page to see what the extension does. The Set up quality management subtopic (base setup and permissions, inspection results, templates, generation rules, workflows) covers configuration. After setup, “Work with quality inspections” explains the daily tasks: assigning, entering test values, finishing, printing reports, and reinspecting.

Further pages cover what happens after an inspection. They describe scheduled inspections through job queue entries, blocking and unblocking lots, and processing items that failed. A troubleshooting page groups common issues by feature area.

Key points

• The extension creates inspections automatically, manually, or on a schedule, and uses templates for inspections.
• Working with inspections: assign owners, enter test values, calculate results, finish, print reports, and create reinspections.
• Scheduled inspections run at regular time intervals through job queue entries, for example for shelf life monitoring.
• Lots, serial numbers, and packages can be blocked or unblocked by workflows or by inspection results, with document-specific restrictions for sales, transfers, and other transactions.
• Failed items can be handled by blocking lots, moving to quarantine, creating transfer orders or purchase returns, making negative adjustments, or changing item tracking.
• Setup covers base setup and permissions, inspection results, templates, generation rules, and workflows.
• The troubleshooting page covers setup, generation rules, scheduled inspections, workflows, templates, warehouse receipt and production output inspections, manual creation, and lot blocking.

Subtopics

• Set up quality management (5 pages)

More Learn pages

• Block or unblock lots: Learn how to block and unblock inventory lots using workflows and grade-specific controls to ensure quality compliance.
• Create scheduled quality inspections: Learn how to set up and use scheduled quality inspection tests to ensure proactive quality management through automated, time-based test creation.
• Process items that failed a quality inspection: Learn how to handle noncompliant items, including workflows, inventory movements, and actions for failed quality inspections.
• Quality management overview: Learn how to use quality management to ensure product quality through automated and manual inspections, lot results, and workflow integration.
• Troubleshoot quality management features: Learn how to troubleshoot common issues in quality management, from setup to workflows, and resolve problems with inspections, templates, and lot blocking.
• Work with quality inspections: Learn how to create, assign, complete, print, reopen, and repeat quality inspections in Business Central.

Videos and posts

Linked by a Haiku matcher with a grounding quote from the item’s summary (link/topics.ts); machine-generated.

• Quality Management in Business Central Version 28 (community post): “Business Central version 28 adds a native Quality Management module for inspecting goods”
• Introducing: Quality Management (2026 release wave 1) (video): “Quality inspection; item tracking; non-compliant items; test results”

Business Central pages and reports

The pages, reports and queries this hub’s Learn pages name (ms.search.form, API reference), joined to the code by exact object id (data/index/docs-objects.json); a page shows the table it runs on.

• Page 20400 “Qlty. Management Setup” · captioned “Quality Management Setup” · on Table 20400 “Qlty. Management Setup”
• Page 20402 “Qlty. Inspection Template” · captioned “Quality Inspection Template” · on Table 20402 “Qlty. Inspection Template Hdr.”
• Page 20404 “Qlty. Inspection Template List” · captioned “Quality Inspection Templates” · on Table 20402 “Qlty. Inspection Template Hdr.”
• Page 20406 “Qlty. Inspection” · captioned “Quality Inspection” · on Table 20405 “Qlty. Inspection Header”
• Page 20407 “Qlty. Inspection Subform” · captioned “Quality Inspection Subform” · on Table 20406 “Qlty. Inspection Line”
• Page 20408 “Qlty. Inspection List” · captioned “Quality Inspections” · on Table 20405 “Qlty. Inspection Header”
• Page 20416 “Qlty. Inspection Result List” · captioned “Quality Inspection Results” · on Table 20411 “Qlty. Inspection Result”

Source: Microsoft Learn (CC BY 4.0). Descriptions are Learn’s own.