Administration
Administration of Business Central online: how tenants and environments are organized, run, monitored, supported and migrated to. It answers questions on the admin center, permissions and licensing, setup and onboarding, telemetry, technical support, admin APIs and migration.
Path: Administration · tier official · system administration · narrative reviewed (checked by Opus)
Overview
This section is for internal administrators and delegated partners who run Business Central online tenants. The entry page covers user management, permissions assignment, licensing, environment updates, telemetry and partner relationships, and points to the subtopics for detail.
The subtopics split by task. “Understand Business Central online” explains the service itself: tenants, environments, companies, update cycles, limits and support. “Admin center” covers day-to-day work such as the environment lifecycle, apps, updates, capacity and billing. “Entitlements and permissions” explains licensing and access control. “Prepare Business Central” and “Onboard your customers” help partners get an environment and new users ready. “Monitor and analyze telemetry” and “Manage technical support” cover observability and escalation. The Automation API, Cloud Migration API and “Migrate to Business Central online” cover automation and moving data in from other systems.
Start with “Understand Business Central online” if the service is new to you, then go to “Admin center” for operational tasks. Use the telemetry subtopic when you need to diagnose or alert on behavior.
Key points
- Admin center manages environments: create, copy, rename, delete, restore, transfer and export, plus apps, updates, access, capacity, telemetry, notifications and billing.
- Online fundamentals include tenants, environments, companies, environment types, update cycles, version numbers, operation limits, and country/region and language availability.
- Entitlements, permissions and permission sets differ; special permission sets include SUPER, D365 BASIC and SYSTEM APP.
- Preparation tasks include configuration packages, tenant and marketplace app deployment, Excel and Outlook add-ins, feature management and app key vaults.
- Onboarding covers trials and sign-ups, the SignupContext parameter, the Welcome banner, checklists, teaching tips and tours.
- Telemetry uses Application Insights, with event IDs, KQL and Power BI analysis, alerting and cost control (the largest subtopic at 70 pages).
- Technical support pages cover troubleshooting tools, escalating to Microsoft, and reporting performance problems and production outages.
- Migration sources include on-premises Business Central, Dynamics NAV, GP, SL and any SQL source; the section also has separate Automation API (55 pages) and Cloud Migration API (26 pages) subtopics.
Subtopics
- Understand Business Central online (16 pages)
- Admin center (31 pages)
- Entitlements and permissions (3 pages)
- Prepare Business Central (13 pages)
- Onboard your customers (8 pages)
- Monitor and analyze telemetry (70 pages)
- Manage technical support (5 pages)
- Automation API (55 pages)
- Cloud Migration API (26 pages)
- Migrate to Business Central online (47 pages)
More Learn pages
- Administration of Business Central Online: Learn about how you as the internal administrator or as a reselling partner can manage online tenants of Dynamics 365 Business Central.
Business Central pages and reports
The pages, reports and queries this hub’s Learn pages name (ms.search.form, API reference), joined to the code by exact object id (data/index/docs-objects.json); a page shows the table it runs on.
- Page 9 “Languages” · on Table 8 “Language” · via Understand Business Central online
- Page 1340 “Config Templates” · captioned “Templates” · on Table 8618 “Config. Template Header” · via Prepare Business Central
- Page 1480 “Excel Centralized Depl. Wizard” · captioned “Excel Add-in Centralized Deployment” · on Table 1480 “Edit in Excel Settings” · via Prepare Business Central
- Page 1799 “Data Migration Overview” · on Table 1799 “Data Migration Status” · via Prepare Business Central
- Page 1800 “Configuration Package Files” · via Prepare Business Central
- Page 1801 “Assisted Setup” · on Table 1990 “Guided Experience Item” · via Understand Business Central online
- Page 1803 “Assisted Company Setup Wizard” · captioned “Company Setup” · on Table 8627 “Config. Setup” · via Understand Business Central online
- Page 1807 “Data Migration Settings” · on Table 1806 “Data Migration Setup” · via Prepare Business Central
- Page 2500 “Extension Management” · via Understand Business Central online
- Page 3563 “Allowed Languages” · on Table 3563 “Allowed Language” · via Understand Business Central online
- Page 4003 “Intelligent Cloud Management” · captioned “Cloud Migration Management” · on Table 4001 “Hybrid Replication Summary” · via Migrate to Business Central online
- Page 4750 “Recommended Apps List” · captioned “Recommended Apps” · on Table 4750 “Recommended Apps” · via Prepare Business Central
- Page 4751 “Recommended App Card” · on Table 4750 “Recommended Apps” · via Prepare Business Central
- Page 8610 “Config. Questionnaire” · captioned “Configuration Questionnaire” · on Table 8610 “Config. Questionnaire” · via Prepare Business Central
- Page 8613 “Config. Question Areas” · on Table 8611 “Config. Question Area” · via Prepare Business Central
- Page 8614 “Config. Package Card” · on Table 8623 “Config. Package” · via Prepare Business Central
- Page 8615 “Config. Packages” · captioned “Configuration Packages” · on Table 8623 “Config. Package” · via Prepare Business Central
- Page 8620 “Config. Template List” · captioned “Configuration Templates” · on Table 8618 “Config. Template Header” · via Prepare Business Central
- Page 8632 “Config. Worksheet” · captioned “Configuration Worksheet” · on Table 8622 “Config. Line” · via Prepare Business Central
- Page 9882 “Report Res. Govern. Settings” · captioned “Report Limits and Settings” · via Understand Business Central online
- Page 20350 “Connectivity Apps” · on Table 20350 “Connectivity App” · via Understand Business Central online
Learn also names 1 object with no object page: page/2502.
Source: Microsoft Learn (CC BY 4.0). Descriptions are Learn’s own.
What Learn documents here 8 of 274 Learn pages
- learn(automation API) Create activate2025-08-22
- learn(automation API) Create automationCompany2024-05-31
- learn(automation API) Create configurationPackage2024-05-31
- learn(automation API) Create deactivate2025-08-22
- learn(Automation API) Create extensionUpload2026-07-07
- learn(automation API) Create userGroup2024-05-31
- learn(automation API) Create userGroupMember2024-05-31
- learn(automation API) Create userPermission2024-05-31
Show 32 more
- learn(automation API) Delete automationCompany2024-05-31
- learn(automation API) Delete configurationPackage2024-05-31
- learn(automation API) Delete securityGroups2024-05-31
- learn(automation API) Delete userGroup2024-05-31
- learn(automation API) Delete userGroupMember2024-05-31
- learn(automation API) Delete userPermission2024-05-31
- learn(automation API) Get automationCompany2024-05-31
- learn(automation API) Get company2024-05-31
- learn(automation API) Get configurationPackage2024-05-31
- learn(automation API) Get extension2024-05-31
- learn(automation API) Get extensionDeploymentStatus2024-05-31
- learn(automation API) Get extensionUpload2024-05-31
- learn(automation API) Get featureManagement2025-08-22
- learn(automation API) Get permissionSet2024-05-31
- learn(automation API) Get scheduledJob2024-05-31
- learn(automation API) Get userGroup2024-05-31
- learn(automation API) Get userGroupMember2024-05-31
- learn(automation API) Get userPermission2024-05-31
- learn(automation API) Get users2024-09-02
- learn(automation API) Update automationCompany2024-05-31
- learn(automation API) Update configurationPackage2024-05-31
- learn(automation API) Update extensionUpload2024-05-31
- learn(automation API) Update userGroup2024-05-31
- learn(automation API) Update userGroupMember2024-05-31
- learn(automation API) Update userPermission2024-05-31
- learn(automation API) Update users2024-09-02
- learn(cloudMigration API) cloudMigrationCompany resource type2024-05-31
- learn(cloudMigration API) cloudMigrationStatus resource type2024-05-31
- learn(cloudMigration API) cloudMigrationStatusDetail resource type2024-05-31
- learn(cloudMigration API) company resource type2024-05-31
- learn(cloudMigration API) Create setupCloudMigrations2024-05-31
- learn(cloudMigration API) Create subscriptions2024-05-31