Expense Agent: Feedback (2026 release wave 1)
Expense Agent feedback options in Business Central (2026 release wave 1): in-product positive feedback, suggestions and issue reports, contextual feedback on specific expenses, screenshots where personal information can be hidden and key details highlighted, support information from the help pane, and optional contact details.
- Introduction to Expense Agent feedback
- Feedback mechanisms in the product
- Partner support and help resources
- Support information across all feedback channels
- Contextual feedback for expenses
- Screenshot capture and annotation
- Contact preferences and follow-up
Overview
A short walkthrough of how users give feedback on the Expense Agent from inside the product. Feedback can be positive, a suggestion or an issue report, and it can be given from several places, including the header and from within expenses.
The video shows contextual feedback on an expense the user ran into, saying what worked or did not. It also shows capturing and annotating screenshots, hiding personal information, and choosing whether to leave contact details. Support information is provided with feedback from any channel so follow-up is possible.
Key points
- Feedback on the Expense Agent can be positive, a suggestion, or an issue report, and is given directly in the product.
- Users who report issues to partners can get the support information they need from the help pane to share with them.
- Feedback can be given from several places, such as the header and from within expenses; the same support information is provided to Microsoft with feedback from any of these places so it can follow up.
- Contextual feedback lets a user say what worked well or did not work for a specific expense they ran into.
- Screenshots can be captured and saved with the feedback; personal information in them can be hidden and important information highlighted, and users can type extra comments.
- Contact information is optional; Microsoft still follows up on all feedback whether or not the user asks to be contacted.
- Users decide how much information to include with their feedback.
Features
Every feature below: status not stated, demoed.
| Feature | At |
|---|---|
| In-product feedback mechanism | 0:13 |
| Contextual expense feedback | 0:53 |
| Screenshot capture with redaction | 1:18 |
| Support information collection | 0:34 |
| Optional contact information | 1:49 |
Quotes
- 0:00 “Your feedback is very important to us. We want to make sure that we can get the right feedback that we need and make”
- 0:13 “we’ve made it as easy as possible to click and give not only positive feedback, but also suggestions and report any issues that you”
- 0:34 “no matter where you provide feedback in the product, whether it’s here or from the header, or where I’m going to show you next,”
- 1:04 “What’s really important about this is you’ll be able to provide as much information as you feel comfortable.”
- 1:18 “You can capture your screenshots here. And in case the screenshots show personal information that you don’t want to show, we make it very”