Microsoft Copilot in Business Central (preview)

Path: Copilot and agent capabilities > Microsoft Copilot in Business Central (preview) · tier official · system copilot · narrative reviewed (checked by Opus)

Overview

Microsoft Copilot in Business Central (preview) lets users ask questions about their company data in natural language. It works within the user’s permissions and has read-only access. Starting in version 29 it replaces Chat with Copilot and supports agents.

The section has four pages. “Use Microsoft Copilot in Business Central (preview)” is the starting point for everyday use. “Work with Business Central data in Microsoft Copilot” explains what Copilot can do with your data. The FAQ covers licensing, data access, region and language support, admin controls and troubleshooting. The Application Card covers capabilities, limitations, safety components and responsible AI practices.

Start with the usage page, then read the data page for concrete scenarios. Use the FAQ for admin and licensing questions, and the Application Card for governance and responsible AI questions.

Key points

• Copilot has read-only access to Business Central data, limited to what the user has permission to view; permissions are enforced.
• Starting in version 29, it replaces Chat with Copilot and supports agents.
• Users can ask natural-language questions, find records, analyze business data, and get task guidance.
• It can explain pages and fields and give help on installed apps.
• It can combine Business Central data with web data or work content; Work IQ integration brings in Microsoft 365 data.
• Responses include references and citation-based navigation, and users have feedback controls.
• The FAQ covers chat capability control, admin access controls, region and language support, licensing and troubleshooting.
• The Application Card describes capabilities, limitations, safety components and responsible AI deployment practices.

Learn pages

• Application Card for Microsoft Copilot in Business Central: Learn about the AI technology used by Microsoft Copilot in Business Central, including how it uses Business Central data, its limitations, and responsible AI considerations.
• Microsoft Copilot in Business Central FAQ: Find answers to common questions about Microsoft Copilot in Business Central, including access, licensing, capabilities, settings, and limitations.
• Use Microsoft Copilot in Business Central (preview): Learn how to use Microsoft Copilot to find data and get help in Business Central.
• Work with Business Central data in Microsoft Copilot: Learn what Microsoft Copilot can access in Business Central and how permissions and licensing affect its use of your business data.

Videos, posts and code changes

Linked by a Haiku matcher with a grounding quote from the item’s summary (link/topics.ts); machine-generated.

• #11204 Chat v2 privacy notice behavior changed to not auto agree for Eval companies (code change): “Copilot chat privacy notice now requires explicit agreement for evaluation companies”
• #9206 Added new privacy policy for BizChat depending on Microsoft Copilot 365 with EEA environments behavior changes (code change): “New privacy policy for Microsoft Copilot in Chat V2 with EEA-specific behavior changes”
• Dynamics 365 Business Central: prepare your extensions to support the Copilot Chat. (community post): “Copilot Chat uses Bing Search and retrieval augmented generation to answer user questions”
• Business Central Under the Hood episode 4: How we built Copilot Chat in Business Central (video): “How we built Copilot Chat in Business Central”
• What’s New: Chat with Copilot (2025 release wave 1) (video): “Chat with Copilot; natural language queries; record filtering”
• Conversational Chat using Copilot in Dynamics 365 Business Central ( 2024 release wave 1) (video): “Conversational Chat using Copilot in Dynamics 365 Business Central”
• Business Central Gets a New Microsoft Copilot Chat Experience (video): “Business Central Gets a New Microsoft Copilot Chat Experience; unified experience; conversational ai”
• What’s new: Explore the new Microsoft Copilot Chat in Business Central (2026 release wave 2) (video): “Microsoft Copilot Chat in Business Central; sales tax configuration assistance; Copilot recommendations”
• What’s new: Demystifying the New Microsoft Copilot Chat in Business Central (2026 release wave 2) (video): “Microsoft Copilot Chat in Business Central; Agentic Loop; Intent Detection”
• Introducing: New Microsoft Copilot Chat in Business Central (2026 release wave 2) (video): “Unified Microsoft Copilot Chat; Multi-turn Copilot conversation”
• Microsoft presents: Introducing M365 Copilot Chat in Business Central (video): “M365 Copilot chat in Business Central; Business Central data access”

Source: Microsoft Learn (CC BY 4.0). Descriptions are Learn’s own.