What's New in Shopify Connector: Troubleshoot export issues -skipped records page (2025)
Shopify connector skipped records page in Business Central: it shows records skipped during export to Shopify because they are invalid or likely to be rejected. The video opens the page from the sync notification, fixes a customer with a missing email using Show record, and points out the logging mode field, where both All and Error only log skipped entries.
- Introduction to troubleshooting Shopify integration
- Skipped records during export
- Viewing the skipped records page
- Inspecting and fixing invalid records
- Successful export after correction
- Logging mode control and conclusion
Overview
The video explains how to troubleshoot export problems between Business Central and Shopify. When the Shopify connector exports data, it skips records that are invalid for export or likely to be rejected by Shopify.
During synchronization a notification about skipped records appears. Choosing view skipped records opens the Shopify skipped records page. The demo shows an entry saying an email is missing, a required field. The user opens the source customer card with the show record function, corrects the issue, and the next export succeeds. Logging of skipped entries is controlled by the logging mode field.
Key points
- The Shopify connector skips records during export if they are invalid or likely to be rejected by Shopify.
- In the demo scenario, customer data is exported as a Shopify company.
- A notification about skipped records appears during synchronization; choose view skipped records to open the Shopify skipped records page.
- The demo shows an entry for a missing email, a required field, on a customer record.
- Show record on a skipped entry opens the source record card (the customer card in the demo) so you can correct it.
- The skipped records page also shows examples related to item and sales invoice exports.
- After the record is corrected, the export succeeds.
Features
| Feature | Status | At |
|---|---|---|
| Shopify skipped records page | status not stated, demoed | 0:23 |
| Logging mode field for Shopify connector | status not stated | 1:24 |
| Show record functionality in skipped records page | status not stated, demoed | 0:54 |
AL objects mentioned
As heard in the captions. A name that matches one object page by exact type and name links to it; the others stay as named.
Not found in BC28-30: page “Shopify skipped records page”, page “customer card page”.
Quotes
- 0:06 “When business experiences a problem with the integration between the front end Shopify and back end Business Central, it is important to quickly find”
- 0:23 “When exporting data to Shopify, the Shopify connector skips records if they are invalid for export or likely to be rejected by Shopify.”
- 0:38 “During synchronization, a notification about skipped records appears. Choose view skipped records to open the Shopify skipped records page.”
- 0:38 “There is an entry indicating an email is missing, which is a required field.”
- 1:07 “Before closing the page, notice other examples related to items or sales invoice exports.”
- 1:24 “The functionality is controlled by the logging mode field. Both all and error only activate logging of skipped entries.”