Dynamics 365 Business Central 2025 Release Wave 2
Business Central 2025 release wave 2 AI updates: sales order agent improvements (automatic email processing, shipping addresses, alternative dates, natural language guidance, availability in five European countries), the Payables agent in public preview, and the MCP server for Business Central in public preview.
- Introduction to Wave 2 AI enhancements
- Sales order agent overview
- Automatic email processing and shipping addresses
- Alternative dates and natural language guidance
- Sales order agent European availability
- Payables agent introduction and capabilities
- Payables agent status and benefits
- MCP server for Business Central
- Conclusion and call to action
Overview
A three-minute overview of the AI-related changes in Business Central 2025 release wave 2. It starts with the sales order agent, which can now process emails from registered customers without manual approval to read the request. A user still reviews and approves before anything is sent. It also covers shipping address lookup, alternative delivery dates and natural language guidance.
The video then covers the Payables agent, which handles vendor invoices from email attachments and is in public preview in four English-speaking countries. It closes with the public preview of the MCP server for Business Central, which lets external agent builders such as Microsoft Copilot Studio or third-party platforms work with Business Central data.
Key points
- The sales order agent can be configured to process incoming emails from registered customers automatically, with no manual approval to start. A user is notified to review and approve the response before it goes out.
- The agent recognizes requests for a specific shipping address, searches for it among the addresses registered for that customer in Business Central, and records it on the generated quote.
- If a requested shipping date cannot be met, the agent suggests alternative dates the company can promise.
- When the agent cannot resolve a scenario, users can give natural language instructions to guide it instead of restarting the process; it picks up where it left off.
- The sales order agent and its latest capabilities are now available in Denmark, Spain, Germany, France and Italy.
- The Payables agent is in public preview in four English-speaking countries, with general availability described as coming soon. It reads invoice attachments from emails, classifies expenses, uses purchase history and creates purchase invoice documents for review. The finance team is looped in to post.
- The MCP server for Business Central is in public preview. It lets agent builders such as Copilot Studio or third-party platforms securely access Business Central data via the MCP protocol, so custom agents can work from Microsoft 365 Copilot, Teams, Outlook or other systems.
Features
| Feature | Status | At | Evidence |
|---|---|---|---|
| Sales order agent automatic email processing | status not stated | 0:26 | |
| Sales order agent multiple shipping addresses | status not stated | 0:52 | |
| Sales order agent alternative delivery dates | status not stated | 1:09 | |
| Sales order agent natural language guidance | status not stated | 1:21 | |
| Sales order agent European availability | generally available | 1:38 | “the sales order agent and its latest capabilities are now available in Denmark, Spain, Germany, France, and Italy” (1:38) |
| Payables agent | preview | 1:49 | “It’s currently in public preview across four English-speaking countries with general availability coming soon.” (2:20) |
| MCP server for Business Central | preview | 2:32 | “we’re introducing the public preview of MCP server for Business Central” (2:32) |
Quotes
- 0:26 “you can now configure the agent to automatically process incoming emails from your registered customers”
- 0:40 “No manual approval required. The agent reads the request, extracts the details, and gets to work instantly.”
- 2:20 “It’s currently in public preview across four English-speaking countries with general availability coming soon.”
- 2:32 “we’re introducing the public preview of MCP server for Business Central, unlocking powerful new possibilities”
- 2:48 “you can build custom agents that interact with Business Central from wherever your team works”