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Dynamics 365 Business Central – Why isn’t Payment Tolerance being taken automatically in the Cash Receipt Journal?

Payment Tolerance in Business Central can automatically write off small remaining invoice balances when a payment is applied. The post shows that tolerance is only taken when the Cash Receipt Journal line has Document Type set to Payment; otherwise no tolerance warning appears and no tolerance GL entry posts.

post The Dynamics Explorer

Gavin Whittaker · 2026-03-30 · 470 words · about 2 min

Key points

  • Payment tolerance settings are configured in General Ledger Setup using a percentage of invoice value with a maximum limit
  • Cash receipt journal entries must have Payment as the document type for payment tolerance to apply automatically
  • When correctly applied, an extra GL entry posts to the payment tolerance account
  • Entering a cash receipt without selecting Payment as document type prevents the tolerance warning and GL posting

AL objects mentioned

As named in the post. A name that matches one object page by exact type and name links to it; the others stay as named.

Context

  • Features: Payment Tolerance, Cash Receipt Journal, Invoice Application, General Ledger Setup, GL Entries

Source: The Dynamics Explorer, community blog. Summary, key points and quotes are derived (CONTENT-NOTICE.md); read the original for the full text.